There are frequent reports of rude and unprofessional customer service, with specific complaints about staff attitudes and management behavior.
Stock Availability
Customers consistently express frustration over low inventory and frequent stockouts of popular items, particularly during peak shopping times.
Store Cleanliness
Several reviews highlight issues with cleanliness, particularly in restrooms and produce sections, indicating a need for better maintenance.
Positive Staff Interactions
Despite negative experiences, some customers report positive interactions with helpful staff members, particularly in the deli and checkout areas.
Pricing Concerns
Customers mention high prices and confusing sales promotions, leading to dissatisfaction with perceived value.
MQ
mike quiros
Jan 23, 2026
1.0
For a new store opening I was totally disappointed check out was really bad. No one stays at customer service waited 15 min for someone.
JB
Jason Bellotto
Jan 20, 2026
5.0
Very helpful people when I ask.
DH
DAT Hudson
Jan 3, 2026
4.0
Staff was helpful finding items. Inventory was low but was it was late and near the holidays.
DM
Desmond M
Jan 2, 2026
1.0
Very rude customer service. The customer service lead—named either Sonda or Ronda (not sure of the exact spelling)—was extremely unprofessional. She had a nasty attitude, was short and dismissive, and even spoke negatively about other employees while assisting me, which was completely inappropriate.
This is not the first time I’ve experienced terrible customer service at this location. I’ve left a review before about the same issues, but it seems to have disappeared. I will continue to leave reviews until the concerns are addressed.
Because of this repeated behavior, I will not be returning and will be reaching out to corporate. If you don’t like your job, find a new one—but customers should not be treated this way
PO
Pam Opalacz
Dec 30, 2025
2.0
I am so tired of ordering and/or shopping here and they are constantly out of things. Ever since the pandemic, they have not been the same! And the things they are out of are things they should have. They limit everything now. I wish there was somewhere else to shop that was comparable in price but kept things stocked.
What are the operating hours of the Food Lion at Village at Elgin?
Food Lion at Village at Elgin is open every day from 6:00 AM to 11:00 PM.
Does Food Lion at Village at Elgin offer in-store pickup and delivery services?
Yes, Food Lion offers both in-store pickup and delivery services.
Where is Food Lion located in Elgin, SC?
Food Lion is located at 2465 Main Street, Village at Elgin, Elgin, SC 29045.
Is the Food Lion store at Village at Elgin accessible for people with disabilities?
Yes, the store has wheelchair accessible entrances and parking.
What payment methods does Food Lion accept?
Food Lion accepts pay by check, debit card, and mobile NFC payments. Cash-only is not required.
Does Food Lion sell organic and prepared food products?
Yes, the store sells organic products and prepared foods.
Are public restrooms available at Food Lion in Village at Elgin?
Yes, there are public restrooms available in the store.
What are some nearby places I can visit before or after shopping at Food Lion Village at Elgin?
Nearby places include Blue Rhino Propane Exchange for propane supply, Pizza Hut and Domino's Pizza for quick meals, and Circee Nail Spa for beauty treatments.
Are there financial services near Food Lion at Village at Elgin?
Yes, nearby financial services include Advance America, Coinme currency exchange and ATM services, and Western Union for money transfers.
What local dining options are available near Food Lion at Village at Elgin?
Nearby dining options include Panda Garden for Asian fusion cuisine, San Jose Mexican Restaurant for Tex-Mex dishes, and Blaney's Wings & Grill for American food and chicken specialties.
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