Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Easley off Calhoun Memorial Highway on Southern Center Way next to the Hampton Inn.
Many customers reported slow service, long wait times for food, and inattentive staff, leading to frustration.
Food Quality
Mixed reviews on food quality; while some enjoyed their meals, others experienced cold or poorly prepared dishes.
Staff Friendliness
Several reviews highlighted friendly and attentive staff, with specific servers receiving praise for their exceptional service.
Cleanliness Concerns
Multiple customers noted cleanliness issues, including dirty tables and floors, which detracted from their dining experience.
Management Response
Some customers appreciated management's follow-up on complaints, while others felt ignored or dismissed.
DS
Danny Swason
1 day ago
1.0
I recently had the misfortune of dining at Outback Steakhouse - Easley, and it was easily one of the most disappointing restaurant experiences I’ve had in a long time.
From the moment we walked in, things felt off. The host seemed irritated that we existed, and we stood awkwardly at the front for several minutes while employees avoided eye contact. Once seated, we waited far too long just to be acknowledged. Our server finally showed up, barely introduced themselves, and then disappeared for extended stretches throughout the meal.
The food was the biggest letdown. The steak, which should be the highlight of any Outback, was overcooked, dry, and strangely bland—like it had been sitting under a heat lamp for hours. The “seasoned” vegetables tasted like plain steamed freezer mix, and the baked potato was lukewarm at best. Even the famous bread came out cold and stale, which feels almost impressive considering how hard that is to mess up.
To top it off, the restaurant itself looked tired and poorly maintained. Sticky tables, smudged silverware, and a general sense that no one was paying attention to detail made the whole experience uncomfortable.
For the price we paid, I expected at least a decent meal and passable service. Instead, we left frustrated, still hungry, and wondering how a steakhouse could get so many basics wrong. I definitely won’t be returning.
I should have listened to the recent reviews.
JH
Jeff H
1 day ago
1.0
This restaurant was terrible. It took 2 hrs to receive our food, and when it came, it was complete. I had the bloomin' burger, and when it was brought to the table, it was warm and had no sauce on it. This was after waiting 2 hrs. for it. Our friend had ordered the prime rib, medium well. What was placed in front of him was a blood red hunk of meat, barely cooked. He sent it back twice, and when they brought it to him, again, not completely done. The onion petals were left off the burgers, and were brought in separate condiment cups. Another friend had ordered ribs. After approximately 2hrs, he was told they were out of ribs. He order a burger instead. My daughter ordered the chicken wing appetizer. When that arrived, it was mushy and made her sick. She didn't eat it and they did take this off our bill. Granted, this was on a Sunday and we were a party of 16, but if you are unable to accommodate large groups, then be upfront and say so. Smaller groups were coming in after us and getting their food and leaving before we ever received our orders. We were there for approximately 3 hrs and half the orders were not right. Needless to say, this is the last time we will be dining at this restaurant. Poor service, poor food. A definite nay-nay on our list.
DW
David Wilson
2 days ago
1.0
We came in with 16 people at 12:30 ordered our food, our waitress was good, the kitchen cook staff was awful, it took forever to get our food, when the plates finally came out it took 30 minutes to get everyone's food from one end of the table to the other. 6 plates were either cooked wrong or missing items. 1 plate had to be sent back 3 times because the Prime Rib was ordered medium well, it was brought out rare, taken back to the kitchen, they put it on the flat grill and seared it on both sides, the steak was still rare in the middle, it was sent back for the 3rd time cooked a bit more but still wasn't medium well! 3 burger plates weren't right & a chicken wing plate was so greasy it couldn't be eaten! We finished our meals 3 hrs later! That is totally unacceptable, the kitchen staff should be fired and replaced. The waitress couldn't help the plates were wrong! For sure we will definitely take this place off our list to eat!
KJ
Kayla J
Feb 16, 2026
1.0
This place deserves a 0 star rating. Ordered a to go order and got home and we were missing 2 side items, sauces, and silverware. There were pieces of chopped up paper on top of the baked potato and glob of hairs in mashed potatoes. Our cheesecake was half ate. Ridiculous. This place needs shut down.
KM
Kris M
Jan 25, 2026
1.0
This place USED to be good. We've now has 2 really bad experiences/meals and would not go back. The food was terrible at this last visit. Potato soup was brought COLD... like out of the fridge cold in the bowls. How does that even happen??! Salads with wrong dressing, no refills on drinks as our server disappeared for long periods. Which was tedious as we wanted her to take the cold soup back and get correct dressings. Service took FOREVER. We were there 3.5 hours for lunch on Sunday! It was not overly busy, either. Chicken wings took FOREVER to come and were tiny, very oily and mushy. Salads took 45 mins to come out.
Coconut shrimp looked HUGE but we're ALL batter balls with a little shrimp buried deep inside. The mashed potatoes were cold and tasted weird, the Alice Springs chicken ( which was ALWAYS a fav) was rubbery and didn't taste at all like usual. Blooming onion burgers had no sauce or onion string topping! Steak that was ordered medium came out almost raw and the cook actually came out to table and argued with our friend that it was med! It was sent back THREE times!! Each time cook came to table, waited for him to cut it and it was still not cooked enough. He finally just gave up, didn't eat and it was taken off the bill. The food is just thrown on the plates, looks unappetizing and shows ZERO effort by kitchen staff. This place is not cheap ( nothing is nowadays) and the food was very sub standard. We expected (from years past visits) MUCH better in both food quality/taste and service. The waitress was MIA most of the 3.5 hours we were there. She did finally bring the soup back and returned about 20 mins later with warm soup that looked like it had been recycled...no nice presentation ( toppings) as in past. The whole visit this time was just awful. And the time before that (months before) was pretty decent service but food wasn't great. We figured any place can have an off night and tried again, but apparently, this place has permanently slipped. An old favorite that we will no longer recommend or patronize, sadly. The bathrooms were also a complete disaster, and the floors in the dining area were littered with trash as well. Not a clean environment at all for a restaurant!
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the operating hours of Outback Steakhouse in Easley?
Outback Steakhouse in Easley is open Monday through Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Outback Steakhouse Easley offer happy hour and when is it?
Yes, happy hour is available daily from 4:00 PM to 6:00 PM.
What meals are served at Outback Steakhouse Easley?
The Easley location serves lunch, dinner, and has a happy hour menu.
Does Outback Steakhouse Easley accommodate gluten-free dietary needs?
Yes, Outback can recommend several gluten-free menu items; please visit their gluten-free menu online for details.
What types of payment are accepted at Outback Steakhouse Easley?
They accept American Express, Android Pay, Apple Pay, cash, MasterCard, and Visa.
What pickup and delivery options are available at Outback Steakhouse Easley?
Services include in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery.
Can I earn rewards by dining at Outback Steakhouse Easley?
Yes, you can earn dine rewards at participating locations including Outback Steakhouse.
What nearby hotels can I stay at when visiting Outback Steakhouse Easley?
Nearby hotels include Hampton Inn Easley and Hampton by Hilton, both conveniently located next to Outback for easy access.
What other dining options are near Outback Steakhouse Easley?
Nearby dining options include Copper River Grill of Easley and Tipsy Taco, offering American and Mexican cuisines respectively.
Where can I find car services or dealerships near Outback Steakhouse Easley?
Nearby car service and dealerships include McKinney Mazda Service, Hendrick Honda Easley, McKinney Dodge Chrysler Jeep Ram, and Benson Nissan.
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