Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customer service is inconsistent, with some staff being friendly and attentive while others display rudeness and lack of interest.
Food Quality
Food quality varies significantly; some customers report fresh and delicious meals, while others complain about cold, old, or improperly prepared food.
Order Accuracy
Many customers experienced issues with order accuracy, including missing items and incorrect orders, particularly in the drive-thru.
Cleanliness
The cleanliness of the restaurant is frequently criticized, with reports of dirty dining areas and unsanitary conditions.
Wait Times
Customers consistently report long wait times, both in the drive-thru and for in-store orders, often leading to frustration.
JJ
Jonathan Jacobs
6 days ago
2.0
ALWAYS check your order before you pull away from the window. The people only hear what they want to hear, not what you actually order. They have never ONCE gotten my order right. They don't even know what the items on their menu are called! The gravy biscuit is called the Southern Gravy biscuit, but if you order it that way, they hear "sausage gravy biscuit" instead and add a random sausage patty to the gravy biscuit and increase the price for the wrong order! And if you ask for a sausage and egg biscuit, they will just give you a sausage biscuit just because NO ONE listens or cares anymore!
DS
derek smith
Feb 12, 2026
5.0
Great biscuits. Grits were good too.
MH
Monstermadness568 Hubby
Feb 12, 2026
5.0
Me and my wife came through last night and ordered some chicken and biscuits those biscuits had to be the best that we ever had. Dale is a great worker.
LL
Lee
Jan 27, 2026
5.0
Brittany and Jennifer did a great job serving me today.