Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers generally praised the food for being hot, fresh, and delicious, although some noted issues with portion sizes and specific items being cold or poorly prepared.
Service Issues
Several reviews highlighted inconsistent service, with some customers experiencing rude interactions and long wait times, particularly in the drive-thru.
Cleanliness
The restaurant was frequently described as clean, with staff actively maintaining the environment.
Pricing Concerns
Many customers felt the food was overpriced for the quality received, with some expressing disappointment over the value for money.
Positive Staff Interactions
Despite some negative experiences, several reviews mentioned friendly and helpful staff, contributing to a positive dining experience.
JB
Jeff B
Feb 2, 2026
4.0
They got my order right. Yay!
GL
George Lanning
Jan 19, 2026
3.0
Asked for a roast beef no cheddar.
They added it. Curly fries cold but I have microwave.
AP
Alli Pearson
Jan 13, 2026
1.0
Got the saddest little cold smashed french dip for lunch and mozzarella sticks with no sauce after asking for marinara . Super disappointing for an almost $20 meal.
KZ
Kyle Zeigler
Dec 5, 2025
4.0
Always fresh!
LW
Linsey Williamson
Nov 18, 2025
1.0
Bunch of liars. I accidentally ordered from the Easley store in the app instead of Pickens. I called and asked to cancel and refund the order and was told they couldn’t (even though the other restaurant said they could and it happens often) refused to let me speak to a manager and hung up on me. I have contacted cooperate