Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Customers frequently reported slow service, long wait times, and order inaccuracies, particularly during busy hours.
Food Quality
While many customers enjoyed the food, there were consistent complaints about cold or improperly prepared items, especially with customized orders.
Staff Performance
Some employees received praise for their friendliness and helpfulness, while others were criticized for unprofessional behavior and lack of attention to detail.
Cleanliness
The restaurant was noted for being clean and well-maintained, contributing positively to the dining experience.
LD
Leslie Diaz
Dec 31, 2025
5.0
Patty melt !! So yummm. Love this place.
MT
michael tisby
Dec 23, 2025
1.0
The service is always great but whoever in the back cooking the burger you have to lay off the salt every time I come here the burger are super salty. Management train your cooks better
PJ
Princess Means Jones
Dec 23, 2025
1.0
Ordered via the app while in the parking lot. 5 minutes later I received my drinks to my car and was told my food would be out shortly. 20 minutes later I went inside to find my food. It was ready when the drinks came out and NO ONE cared to bring it out. I was told "you should have called". That is very poor service. This is the 2nd time I've had issues in Spartanburg with service. Ugh!
BL
B L
Dec 22, 2025
4.0
Nothing that special on the burger, fries I like, tea is good.
FP
Fred Parker
Dec 9, 2025
1.0
December 7, 2025
On Sunday, December 7, 2025, around 7 p.m., I visited the Whataburger drive-through on Main Street in Duncan, SC, and ordered a Whataburger with cheese and all standard toppings, along with a small fry. After driving home—approximately 12 minutes—I discovered that my burger consisted only of a meat patty between two pieces of bread, and the fries were barely warm.
I drove back to the restaurant to have the order corrected. Upon entering, I observed employees laughing and playing around, and when I requested the burger I originally ordered, they continued laughing as if the mistake were a joke. I was told they would remake the burger and provide fresh fries. However, when I checked the “new” order before leaving, it was clear they had used the same burger patty and wrapping—now about 40 minutes old. Although the toppings had been added, the burger still had no cheese, and no fries were included.
When I asked to speak with a manager, they apologized, and an employee brought me a single slice of cheese in a to-go container. This resolution was unacceptable, so I requested a refund. Throughout the interaction, the employees continued laughing and joking. I left frustrated, having spent nearly 45 minutes driving back and forth and still without dinner.
This experience reflects extremely poor professionalism, customer service, and attention to basic order accuracy.
Whataburger is located at 1537 East Main Street, Duncan, SC 29334, USA.
What are the operating hours of Whataburger in Duncan, SC?
Whataburger is open 24 hours a day, 7 days a week.
What type of food does Whataburger serve?
Whataburger serves bigger, better burgers made with 100% pure beef, as well as chicken, salads, and breakfast items.
Is Whataburger a family owned business?
Yes, Whataburger has been family owned and operated since it started in 1950.
How can I order food from Whataburger Duncan location online?
You can order your food from Whataburger Duncan location online through their menu link at https://whataburger.com/menu?unitNum=1381.
Does Whataburger offer a mobile app for ordering?
Yes, Whataburger offers a mobile app available on the App Store for convenient ordering.
What are some nearby dining options around Whataburger in Duncan, SC?
Nearby dining options include Thai Garden, Zaxby's, KFC, A&W Restaurant, Wayback Burgers, Arby's, Jersey Mike's Subs, Taco Bell, Cracker Barrel Old Country Store, Waffle House, Dunkin', Paisano's, and Atlanta Bread Company.
Are there any nearby hotels or accommodations close to Whataburger in Duncan?
Yes, nearby accommodations include Microtel Inn & Suites by Wyndham Duncan/Spartanburg, Extended Stay America Premier Suites - Greenville - Spartanburg - I-85, and Microtel Inn and Suites by Wyndham.
Where can I find banking services near Whataburger in Duncan?
Banking services near Whataburger include the Bank of America Financial Center and the First National Bank ATM.
What nearby services can I find around Whataburger in Duncan?
Nearby services include 1 Stop Realty (real estate), The Barndo Co. and AllTrade Builders (construction services), IC Nail Spa (beauty salon), Spinx (convenience store and gas station), and several medical centers like Medical Group of the Carolinas and Spartanburg Medical Center.