Whataburger

4.2
218 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Location

Whataburger
1537 East Main Street, Duncan, SC
29334, United States

Hours

Reviews

4.2
218 reviews
5 stars
153
4 stars
23
3 stars
10
2 stars
5
1 star
27

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and order inaccuracies, particularly during busy hours.

Food Quality

While many customers enjoyed the food, there were consistent complaints about cold or improperly prepared items, especially with customized orders.

Staff Performance

Some employees received praise for their friendliness and helpfulness, while others were criticized for unprofessional behavior and lack of attention to detail.

Cleanliness

The restaurant was noted for being clean and well-maintained, contributing positively to the dining experience.
  • LD
    Leslie Diaz
    Dec 31, 2025
    5.0
    Patty melt !! So yummm. Love this place.
  • MT
    michael tisby
    Dec 23, 2025
    1.0
    The service is always great but whoever in the back cooking the burger you have to lay off the salt every time I come here the burger are super salty. Management train your cooks better
  • PJ
    Princess Means Jones
    Dec 23, 2025
    1.0
    Ordered via the app while in the parking lot. 5 minutes later I received my drinks to my car and was told my food would be out shortly. 20 minutes later I went inside to find my food. It was ready when the drinks came out and NO ONE cared to bring it out. I was told "you should have called". That is very poor service. This is the 2nd time I've had issues in Spartanburg with service. Ugh!
  • BL
    B L
    Dec 22, 2025
    4.0
    Nothing that special on the burger, fries I like, tea is good.
  • FP
    Fred Parker
    Dec 9, 2025
    1.0
    December 7, 2025 On Sunday, December 7, 2025, around 7 p.m., I visited the Whataburger drive-through on Main Street in Duncan, SC, and ordered a Whataburger with cheese and all standard toppings, along with a small fry. After driving home—approximately 12 minutes—I discovered that my burger consisted only of a meat patty between two pieces of bread, and the fries were barely warm. I drove back to the restaurant to have the order corrected. Upon entering, I observed employees laughing and playing around, and when I requested the burger I originally ordered, they continued laughing as if the mistake were a joke. I was told they would remake the burger and provide fresh fries. However, when I checked the “new” order before leaving, it was clear they had used the same burger patty and wrapping—now about 40 minutes old. Although the toppings had been added, the burger still had no cheese, and no fries were included. When I asked to speak with a manager, they apologized, and an employee brought me a single slice of cheese in a to-go container. This resolution was unacceptable, so I requested a refund. Throughout the interaction, the employees continued laughing and joking. I left frustrated, having spent nearly 45 minutes driving back and forth and still without dinner. This experience reflects extremely poor professionalism, customer service, and attention to basic order accuracy.

Frequently Asked Questions About Whataburger

Where is the Whataburger located in Duncan, SC?

Whataburger is located at 1537 East Main Street, Duncan, SC 29334, USA.

What are the operating hours of Whataburger in Duncan, SC?

Whataburger is open 24 hours a day, 7 days a week.