Sonic Drive-In

3.2
1489 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Duncan, SC. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2149 E. Main for the ultimate SONIC experience!

Location

Sonic Drive-In
2149 E. Main, Duncan, SC
29334, United States

Hours

Reviews

3.2
1,489 reviews
5 stars
451
4 stars
283
3 stars
216
2 stars
170
1 star
369

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.

Food Quality

Customers frequently complained about food being cold, burnt, or not prepared as requested, indicating a decline in food quality.

Management Issues

Several reviews pointed to poor management and lack of supervision, contributing to the overall negative experiences reported by customers.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and noted positive experiences with food quality at times.
  • RP
    ricky perrigan
    Nov 24, 2025
    1.0
    Nice to know you had to slaughter the cow for one burger. Sat there for 15 minutes for one order and all everybody doing in there is cutting up so loud I can hear you outside of the building. Maybe you should work more instead of playing around and thing will get done. Never coming back.
  • KG
    Katherine Gibbs
    Nov 21, 2025
    1.0
    Everyone there treated with respect and was very nice to me and helpful as well,I was very impressed asking question to a young group of people, how they treated me and respected me. The atmosphere there was great. I didn't try to fool I was picking up food for someone else. My overall impression was with this young group of people, how respectful they are toward customers and especially older customers. My experience at Sonic's was amazing. These young people was so helpful and respectful and helping wanted to help without a problem (no attitude at all). If we had more younger group of people like these people especially the young lady that gave me directions where I needed to go at the drive-thru and the young man that was running the drive-thru that helped me because I was lost they both help me, by finding the right direction to go, because I was lost. I received my order very quick as soon as I drove up to the window
  • MH
    Marsha Howell
    Nov 20, 2025
    5.0
    Food is always perfect to order! They bring it out to your car if you go into one of the parking stalls. Staff is always friendly! There's an outside eating area that they bring your food to as well! Love the food, the service and the atmosphere 💝
  • IV
    Irismary Velasquez
    Nov 11, 2025
    2.0
    They got bad attitude they need kind people who understand there work because there personal are bad 👎
  • AE
    Amanda Elkins
    Oct 24, 2025
    1.0
    I went to Sonic today around 5, but there was no line so they weren't busy at all. A few things happened this time that makes it seem like they can't all be an accidents, unless it's just plain incompetence. First thing was the drink lids were placed and not fitted on, so I spilled some on myself and in my car, which I still hope was a mistake, but again, with the other things that happened make me question that. Second thing, which I know couldn't have been accidental, was that my fries were placed literally completely upside down in the bag. I took a picture as soon as I saw it because I was so flabbergasted. You can see in the picture that it was a tight bag, this couldn't have fallen accidentally this way. Third thing was that both burgers had buns barely put on the finished product, which is also in a picture. It's bad enough that I spent almost $30 on "fast" food that took 10 minutes to get with old frying oil, but to have all of these other issues when this was supposed to be a treat is a huge bummer. You should schedule some people who know what they're doing on Friday evenings. Also, no, I will not call or go to a site to file a complaint with someone at Sonic. If the owner is really the one replying then you have the power to hire and fire people. Grow a backbone and manager your people based on their performance, reviews online, as well as complaints from corporate. If you're this lazy to reply the same thing to everyone complaining I can't expect your employees to be less lazy...