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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Duncan, SC. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2149 E. Main for the ultimate SONIC experience!
Numerous customers reported slow service, incorrect orders, and rude staff, indicating a consistent problem with service quality.
Food Quality
Many reviews highlighted issues with food quality, including cold items, burnt food, and incorrect orders, leading to dissatisfaction.
Management Concerns
Customers expressed concerns about poor management and lack of supervision, which contributed to the overall negative experiences.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and good food during specific visits, suggesting potential for improvement.
SM
Shawn Martin
Feb 22, 2026
1.0
1 star for night orders. Third time they've not given an item ordered and paid for in a matter of a few months. Then they tried pinning it on the Dasher for not informing me they were out (didn't even use DoorDash). Then the item they replaced it with, was still not what we agreed to replace it with. I don't recommend having employees sitting or standing around on their cell phones within customer view, especially when orders can't be fulfilled, been the case twice.
Afternoon orders have always been accurate.
EM
Emma Mitchell
Feb 4, 2026
2.0
I just would remind your workers to be mindful that people can see inside your workplace and see when they rather be on facetime with people than getting peoples food out to them when it says on screen that the food is “on the way”
KL
Katherine Lewis
Jan 23, 2026
1.0
Don’t put any effort into ice cream! Blast has no candy in it !
RC
Ronald Cefarelli
Jan 17, 2026
5.0
Food was good. Service was a little slow.
JS
Jay Seay
Jan 16, 2026
5.0
My food was incorrect I called and the manager handled it right away.