McDonald's

3.3
2398 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1392 E Main St, Duncan, SC
29334, United States

Hours

Reviews

3.3
2,398 reviews
5 stars
771
4 stars
442
3 stars
413
2 stars
234
1 star
538

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong food.

Service Speed

Many reviews highlighted slow service, with long wait times for both drive-thru and in-store orders.

Cleanliness

Several customers noted unsanitary conditions inside the restaurant, including unpleasant odors and dirty floors.

Staff Attitude

Customer experiences varied widely, with some praising friendly staff while others reported rudeness and lack of acknowledgment.

Food Quality

Mixed feedback on food quality, with some customers receiving cold or poorly prepared items.
  • RP
    R Travis Price
    2 days ago
    1.0
    Manager insisted someone had taken my Uber eats order before I showed up. This is after being told it was coming - for 15 minutes. Complete waste of time and money for me, and I'm still relatively certain my customer did not receive his order.
  • NO
    Nick Oborn
    2 days ago
    5.0
    The most friendly, clean McDonald's I have been to for awhile. The workers immediately greeted us, and made my children feel welcome. Best customer service, as they were consistent with their greeting people and making them feel the same. Food came out fast and fresh too.
  • TC
    Tametria Calhoun
    6 days ago
    1.0
    I thought fast food was supposed to be fast. Why did my dasher have to wait almost 15 minutes for my food. Not understanding!!!
  • MS
    Marvin Sanders
    Nov 13, 2025
    1.0
    Placed my order...waited for about 20 minutes...then told they were out...so got a refund, left with nothing....won't be back
  • CM
    Caleb McGee
    Oct 30, 2025
    1.0
    I'm try to be understanding when it comes to mistakes at fast food places but this place genuinely sucks not in quality or food but in counting. At times it feels like there are some employees working there that don't know how to count above 2. I get food for myself and a few people at work and there are always missing items. I ordered 3 different biscuits and 3 hashbrowns and literally received one biscuit and 2 hashbrowns. I have it delivered to my job so I don't know there's an issue until It arrives, this is not on the delivery driver either due to the bags having stickers keep them closed. There are some really really dumb people working at this place man.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Duncan, SC?

This McDonald's location in Duncan, SC is open 24 hours a day, 7 days a week.

What time does McDonald's delivery service operate?

McDonald's delivery is available from 5:00 AM to 2:00 AM every day.