Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Duncan SC is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.2
143 reviews
5 stars
60
4 stars
14
3 stars
8
2 stars
13
1 star
48
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed; while some staff members like Darlene received praise for being friendly and attentive, many reviews highlight poor service, lack of urgency, and unhelpful attitudes from employees.
Food Quality
Food quality is inconsistent, with reports of stale chips, overcooked meat, and missing ingredients. Some customers enjoyed their meals, but others experienced food safety issues and dissatisfaction with portion sizes.
Cleanliness
Multiple reviews mention cleanliness issues, including dirty tables and unsanitary conditions in the restaurant, which detracts from the overall dining experience.
Ingredient Availability
Customers frequently reported that the restaurant was out of key ingredients, leading to frustration and walkouts, particularly during busy hours.
Portion Sizes
Several reviews noted that portion sizes were smaller than expected, leading to dissatisfaction among customers who felt they were not getting value for their money.
WC
wendy cudd
5 days ago
1.0
I have just started eating here since a friend said they were good and so far service and food has been good until today i ordered a quesadilla and it was 10 dollars and had barely any cheese or chicken on it honestly I think it is just lazy to not try to make food properly if it was me I would make food as if my own family was eating it.
EC
Elijah Cziraky
Feb 19, 2026
5.0
These guys at Chipotle are awesome. Every time I go in everyone is super friendly. The food is always amazing. They don’t make other chipotles like this!
DD
David
Jan 27, 2026
1.0
Staff makes this place suck. No rush to do anything for anyone. Even when there is a line. This wasn't a one time thing, it happened on multiple different occasions.
JH
Jonathan Hernandez
Jan 11, 2026
5.0
I’ve had a great experience at Chipotle thanks to Darlene Hernandez. She is always friendly, professional, and attentive when helping customers. Darlene takes the time to make sure orders are prepared correctly and makes the experience feel welcoming rather than rushed, even during busy times. Her positive attitude and efficiency really stand out and make a difference in overall service quality.
Employees like Darlene are the reason I enjoy coming back to this Chipotle location. She represents the brand well and clearly cares about providing good customer service.
CD
Celine Domingo
Jan 10, 2026
1.0
If I could give 0 stars I would. I went around 9pm last night, and didn’t get my usual order as they were out of multiple different ingredients. One of the workers said “oh I didn’t notice we were all out” with a laugh/smile. The ingredients they had looked old, and the meat options looked severely overcooked, but I thought, well there are food safety standards so it will be fine. When I got home, the meat was so overcooked it didn’t even have a good texture anymore. I ate my entire order except for half of the meat since it was inedible because of the texture. But the biggest reason why this location deserves 0 stars, is because I woke up at 6am this morning with the worst food poisoning of my life. I genuinely thought I was going to die. As I write this, I still have symptoms of food poisoning. Do better.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Duncan SC serve?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and cooked without artificial colors, flavors, or preservatives.
What are the operating hours for Chipotle Mexican Grill in Duncan SC?
Chipotle Duncan SC is open every day from 10:45 AM to 10:00 PM.
Can I order food online from Chipotle Duncan SC?
Yes, you can order online through their website or app for convenient pickup or delivery.
Where is Chipotle Mexican Grill located in Duncan SC?
It is located at 6 Tyger River Dr, Duncan, SC 29334, USA.
How can I contact Chipotle Mexican Grill Duncan SC for inquiries or support?
You can reach them by phone at +1 864-691-3193 or email SC.4941.Duncan@chipotle.com.
Does Chipotle Mexican Grill Duncan SC have social media or online presence?
Yes, they have a LinkedIn page, Facebook, Pinterest, Twitter (@ChipotleTweets), YouTube channel, and Instagram (@chipotle).
Are there other dining options near Chipotle Mexican Grill Duncan SC?
Yes, nearby restaurants include Culver's, McAlister's Deli, Tropical Smoothie Cafe, Jimmy John's, and Salsarita's Fresh Mexican Grill, providing a variety of American, sandwich, smoothie, and Mexican cuisine.
What nearby services can I access while visiting Chipotle Duncan SC?
Nearby services include car washes like Whatta Wash Car Wash and Whistle Express Car Wash, telecommunications at AT&T, and automotive supplies from Global Automotive Partners.
Are there any health or medical facilities close to Chipotle Duncan SC?
Yes, nearby medical facilities include AFC Urgent Care Bon Secours, ReGenesis Community Family Pharmacy, CORA Physical Therapy, American Family Care Duncan, and Wellness Chiropractic Health Center.
Does Chipotle Duncan SC offer any rewards or loyalty programs?
Yes, customers can sign up for Chipotle Rewards to earn exclusive offers and free food.
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Certified March 01, 2026Yext Knowledge Graph
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