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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Darlington, SC. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1513 South Main Street for the ultimate SONIC experience!
Numerous customers reported long wait times, poor service, and unresponsive staff, leading to frustration.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about burnt, cold, or incorrect orders.
Customer Service
While some staff were praised for their friendliness and willingness to correct mistakes, others were noted for rudeness and lack of training.
Management Concerns
Several reviews indicated a need for better management and training, as well as accountability for service failures.
BA
Brad A
5 days ago
3.0
Meh, I don't really like their food, but their drinks and shakes are really good, plus they have the really good nugget ice. 😁
TB
Tobye Bristow
Jan 4, 2026
5.0
My mozzarella sticks were fresh and hot.
AT
Anthony Thomas
Jan 3, 2026
2.0
Called to speak with a general manager, Unique is her name, said that was her, so a conversation began about employment. Long story short, if you don't know, don't pretend to. It's really annoying and unprofessional when someone can't just say, "I don't have that info, but I'll get this to the proper channel."
SO
Stefan Oberndorfer
Oct 28, 2025
1.0
Worst experience ever at Sonic. I waited 20min for my order. I ringed the bell many times, no answer.
When I was asking for the Manager, he showed up and was very rude. He did not even apologize, just said: "We give no free food" when I was asking for a refund.
He URGENTLY needs some training. This is not a Manager, this is a joke.