McDonald's

3.2
1479 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1501 S Main St, Darlington, SC
29532, United States

Hours

Reviews

3.2
1,479 reviews
5 stars
442
4 stars
286
3 stars
256
2 stars
155
1 star
340

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Many customers reported unsanitary conditions, including dirty tables and bathrooms.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about burnt fries and incorrect orders.

Management Issues

Feedback indicated poor management practices, including disorganization and lack of staff training.

Customer Experience

Overall, customers expressed dissatisfaction with their experiences, citing a lack of care from employees and management.
  • WW
    William
    4 days ago
    1.0
    This place is an absolute disaster. It’s brand new and already it’s just a dumpster fire of a restaurant. I ordered my food and was immediately told to pull forward into a spot to wait on my drive through order. After sitting outside waiting for 15 minutes I went inside to see what was up. I told the lady “I’ve been waiting outside for 15 minutes” and the manager then snarked at her saying “he ain’t been waiting no 15 minutes” even though my receipt was time stamped. Employees gathered around cussing and talking trash about customers who just want their food is not a good look. So the lady hands me a bag without saying anything at all and I walk out. So you’d think I had to wait 15-20 minutes at least my food should be fresh right? Nope! Fries were limp and ice cold, and my double quarter pounder was hard as a rock and absolutely COVERED in mayonnaise. If you want to avoid an absolute disaster, avoid this McDonald’s at all costs. Go to the Sonic next door, it’ll be way better and the employees there won’t laugh at you, or curse at you, or roll their eyes when you ask for something.
  • LH
    Laura Hamby
    Nov 8, 2025
    1.0
    Since they’ve opened back up they have new management and workers. Continuously mess up orders. The only thing they are worried about is drive thru time. They will literally have 6 vehicles pulled up in a parking spot to make sure the drive thru time is down. I was pulled up and had to wait 5 mins for an orange juice. I really don’t understand why I’m pulling up to wait on a drink. They blame every mistake they make on the fact that they have to train new people. A complete joke. SMH.
  • AJ
    Andrew Jordan
    Nov 7, 2025
    1.0
    My wife and I placed our order for 3 meals at 8:39 p.m. We were the ONLY customers in the restaurant. At 9:03 p.m., the manager walked out and asked an employee what were we waiting for? I handed her my receipt and as soon as she walked back to kitchen area, an associate walked out with our order. A melted milkshake that looked like milk, drinks with melted ice, and cold food. When I mentioned the milkshake, the associate said it was that way because we chose no whip cream. (Which has absolutely nothing to do with the consistency of a milkshake) I asked to speak to the manager and was ridiculed by employees that cussed and laughed because I asked for a manager. The manager simply replaced the milkshake. This place is literally BRAND NEW. Opened last week; and it is HORRIBLE in every aspect of operation. DO NOT for any reason, visit McDonald's in Darlington, SC. IT IS THE WORST I personally have ever been to. And at 50 years old, speaks volumes. If any corporate personnel want to verify this information, our order number was #860 placed at 8:39 p.m. November 6th, 2025
  • LO
    Lisa Oxendine
    Nov 3, 2025
    1.0
    Have to take order at keiosk , not even busy yet had to wait over 20 minutes for 3 mcvalue meals! When we got food it was cold & drinks were watery, plus one of the nuggets looked like a bite was taken out of it!! No napkins , straws, or drinks out in dinning room, have to ask for them behind counter. Staff not very friendly as well. Will not be returning to this McDonald’s location!!!
  • ZC
    Zachary Carraway
    Oct 31, 2025
    1.0
    Food and service were OKAY. The dine in experience was NOT. way too small in here. Who did they design this for exactly. Certainly not southern Americans.The lack of a drink station, any self service (napkins, straws, ketchup) just adds to the overall bad experience on the inside. Won’t ever be stepping foot back inside there for any reason. Food overpriced, portions are slack. I find myself asking the same questions everytime my kids finally convince me to come back for happy meals. ‘Why do people keep paying for this slop’ (myself included) the question remains unanswered.

Frequently Asked Questions About McDonald's

What are the McDonald's delivery hours in Darlington, SC?

McDonald's in Darlington offers delivery from 5:00 AM to 11:45 PM on weekdays and Sundays, and until 12:45 AM on Fridays and Saturdays.

Does this McDonald's location have a drive-thru, and what are its hours?

Yes, it has a drive-thru open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.