Service Speed
Numerous customers reported extremely slow service, with long wait times for orders and poor responsiveness at the ordering stations.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Several customers expressed dissatisfaction with the quality of food, mentioning cold, overcooked, or poorly prepared items.
Customer Service
Mixed feedback on customer service; while some praised friendly staff, others reported rude behavior and lack of attention from employees.
Cleanliness
Concerns were raised about cleanliness, particularly in the dining area and bathrooms, with some customers noting unsanitary conditions.