McDonald's

3.6
2843 reviews
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Business Details

1622 US Hwy 501, Conway, SC
29526, United States
(843) 488-1647
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1622 US Hwy 501, Conway, SC
29526, United States

Hours

Reviews

3.6
2,843 reviews
5 stars
1,069
4 stars
576
3 stars
535
2 stars
225
1 star
438

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, with many stating they waited over 20 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Staff Attitude

While some customers praised friendly staff, many others described rude or indifferent service, indicating inconsistency in employee demeanor.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, particularly in the bathrooms and dining area.

Food Quality

Mixed feedback on food quality, with some customers enjoying fresh and hot meals, while others reported receiving cold or improperly cooked food.
  • PG
    Pat Gardner
    2 days ago
    1.0
    I wish I put zero stars. They forgot our straws and put cheese on my burger when I asked for no cheese. I am allergic and now I can’t have lunch. Do better.
  • CP
    Connie Parrish
    Jan 5, 2026
    5.0
    We went through the drive-thru last night our food was delicious hot and very fresh server that brought it to us was very very nice to make sure that we had napkins and some ketchup We were very pleased with the quality of the food we had at McDonald's The drive-through was fast and easy In fact I like that a lot where they have two lanes that goes pretty fast used to back in the day I guess it was so slow but it was always worth it to so much better now!!!!!!
  • EW
    Eric Worten
    Jan 1, 2026
    2.0
    It doesn't matter what time of day, what or how you order expect to wait 20 minutes on your order. Ive been coming to this location for years and it used to be so much better.
  • AA
    Amber
    Dec 30, 2025
    5.0
    Laura was the BEST!!! She helped us out when the app wasn’t working. She went above and beyond the call of duty! 5 STARS to LAURA!!!!
  • AP
    Ashlyn Parsons
    Dec 14, 2025
    1.0
    Ordered only a drink & medium fries - ended up waiting in the front lobby for a good 20 minutes while workers had social hour with their friends at register. I’m assuming they were all friends with the workers, as THEY were clicking on the screen to make their order & not the employee . The workers will stare at you while you wait in line , maybe 3 of them are actually working & the others are just standing there trying to look busy. i’ve had horrible experiences here before, & frequently… between the drive through & going into the lobby. it doesn’t look good on you as a business… & most importantly. seriously ? TWENTY minutes for a drink & fries ?🤦‍♀️ if i had a full blown several meals in one order , okay understandable . but that is ridiculous
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1622 US Hwy 501 in Conway?

McDonald's is open 24 hours a day, 7 days a week at the 1622 US Hwy 501 location in Conway, SC.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 1622 US Hwy 501 has a drive-thru service open 24/7.