McDonald's

3.6
2827 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1622 US Hwy 501, Conway, SC
29526, United States

Hours

Reviews

3.6
2,827 reviews
5 stars
1,061
4 stars
574
3 stars
536
2 stars
223
1 star
433

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, indicating significant service management problems.

Food Quality

Feedback highlighted inconsistent food quality, with reports of cold, stale, or improperly prepared items, including raw chicken and missing ingredients.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty restrooms and garbage on the floor.

Customer Experience

While some customers praised friendly staff and good service, many others expressed frustration with the overall experience, citing poor management and lack of attention to customer needs.

Operational Efficiency

Customers noted inefficiencies in order processing, particularly with curbside and drive-thru services, leading to dissatisfaction.
  • DL
    David A. Losh
    1 day ago
    1.0
    Hands down the slowest McDonald's in the world!!! Fast food? Far from it.
  • SD
    Shaun Downey
    5 days ago
    1.0
    Went in today to buy a McRib stood in line for about 14 minutes before I got to make my order ordered the McRib meal with a credit card about 7 minutes later they said we don't have no McRib ask what else I wanted then expect me to get back in line and pay more money because what I asked for is more expensive y'all really need to do better this location is trash
  • KC
    Kevin Ciborowski
    Nov 14, 2025
    1.0
    Ordered online for breakfast, drove 15 minutes to be one minute late and have my order cancelled? In this economy you’re going to do this? For the amount your charging I suggest people go elsewhere.
  • MM
    Mari
    Nov 9, 2025
    1.0
    I ordered a burger from this location and they served me a burger that appeared raw.. It was red like it wasn't even cooked at all... It has off put me from this place for a while... I'll just take my money to the cookout restaurant nearby or the wendys down the road...
  • MR
    Mollie Ramirez
    Oct 29, 2025
    1.0
    No bacon and no game pieces on my mcmuffin and large iced coffee !

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1622 US Hwy 501 in Conway?

McDonald's is open 24 hours a day, 7 days a week at the 1622 US Hwy 501 location in Conway, SC.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 1622 US Hwy 501 has a drive-thru service open 24/7.