Chipotle Mexican Grill

3.0
378 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Conway SC is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
2296 US-501 East, Conway, SC
29526, United States

Hours

Reviews

3.0
378 reviews
5 stars
127
4 stars
48
3 stars
33
2 stars
36
1 star
134

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including bland flavors, undercooked rice, and stale chips.

Portion Sizes

Numerous reviews highlighted dissatisfaction with portion sizes, often describing them as small or inadequate for the price.

Cleanliness

The restaurant frequently received complaints about cleanliness, with many customers noting dirty tables and unsanitary conditions.

Customer Service

Several reviews mentioned poor customer service, including rude staff and lack of attention to customer needs.

Availability of Items

Customers expressed frustration over the frequent unavailability of menu items, leading to disappointing experiences.
  • AM
    Abby Mattingly
    5 days ago
    1.0
    i’ve called many times no one picks up. 2nd day of calling because the system was down the other day. not very professional. losing out on business.
  • LE
    Layce Eck
    Jan 5, 2026
    1.0
    The young girl with the glasses in charge of putting the stuff in the bowls today was very disrespectful and was not passionate about her job at all. She was rushing through everything extremely fast even though there was no line and hardly put anything in our bowls without having to ask for more. Very disappointed!
  • MG
    mitchell goude
    Jan 5, 2026
    1.0
    Rude and rationing on the rice 17 dollars think I’d get more than a half scoop after I asked for more still wouldn’t rushing with no line.
  • DW
    Dan Wakefield
    Dec 24, 2025
    2.0
    Didn’t have steak available at 6:30pm on 12/23?!?? Isn’t that protein one of the two only reason people eat here? Staff appear to hate their jobs, portion sizes are too small, and price keeps going up? Rather spend 40 bucks at a grocery store and make something good, than 40 for 3 people and still be hungry afterwards. I’m an average 6 foot 170 lb male and I could eat two of these half size bowls.
  • CZ
    cjz zebo
    Dec 18, 2025
    1.0
    DO NOT COME HERE! The food here is terrible. Not even exaggerating. The portion size they give is little to none so every thing u say you want u have to ask them to put a little more. An even then they will give you the littlest amount. On top of that the food doesn’t even taste good. Been here 4x and got chicken and the chicken either taste very chewy and very hard and has no taste. It’s never perfect. The rice is ALWAYS under cooked so it’s hard. Worst of all. One of the older employees coughed disgustingly into there hands and then proceeded to touch mine and everyone else’s bowl after. I HIGHLY suggest you go to the chipotle near the mall towards the beach. It’s way cleaner. The food taste way better. And you actually get your moneys worth of a portion

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Conway, SC serve?

Chipotle offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial additives.

What are the operating hours of Chipotle Mexican Grill in Conway, SC?

Chipotle is open daily from 10:45 AM to 11:00 PM.