Chipotle Conway SC is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported issues with food quality, including bland flavors, undercooked rice, and stale chips.
Portion Sizes
Numerous reviews highlighted dissatisfaction with portion sizes, often describing them as small or inadequate for the price.
Cleanliness
The restaurant frequently received complaints about cleanliness, with many customers noting dirty tables and unsanitary conditions.
Customer Service
Several reviews mentioned poor customer service, including rude staff and lack of attention to customer needs.
Availability of Items
Customers expressed frustration over the frequent unavailability of menu items, leading to disappointing experiences.
AM
Abby Mattingly
5 days ago
1.0
i’ve called many times no one picks up. 2nd day of calling because the system was down the other day. not very professional. losing out on business.
LE
Layce Eck
Jan 5, 2026
1.0
The young girl with the glasses in charge of putting the stuff in the bowls today was very disrespectful and was not passionate about her job at all. She was rushing through everything extremely fast even though there was no line and hardly put anything in our bowls without having to ask for more.
Very disappointed!
MG
mitchell goude
Jan 5, 2026
1.0
Rude and rationing on the rice 17 dollars think I’d get more than a half scoop after I asked for more still wouldn’t rushing with no line.
DW
Dan Wakefield
Dec 24, 2025
2.0
Didn’t have steak available at 6:30pm on 12/23?!?? Isn’t that protein one of the two only reason people eat here? Staff appear to hate their jobs, portion sizes are too small, and price keeps going up? Rather spend 40 bucks at a grocery store and make something good, than 40 for 3 people and still be hungry afterwards. I’m an average 6 foot 170 lb male and I could eat two of these half size bowls.
CZ
cjz zebo
Dec 18, 2025
1.0
DO NOT COME HERE! The food here is terrible. Not even exaggerating. The portion size they give is little to none so every thing u say you want u have to ask them to put a little more. An even then they will give you the littlest amount. On top of that the food doesn’t even taste good. Been here 4x and got chicken and the chicken either taste very chewy and very hard and has no taste. It’s never perfect. The rice is ALWAYS under cooked so it’s hard. Worst of all. One of the older employees coughed disgustingly into there hands and then proceeded to touch mine and everyone else’s bowl after. I HIGHLY suggest you go to the chipotle near the mall towards the beach. It’s way cleaner. The food taste way better. And you actually get your moneys worth of a portion
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Conway, SC serve?
Chipotle offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial additives.
What are the operating hours of Chipotle Mexican Grill in Conway, SC?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Conway, SC?
The restaurant is located at 2296 US-501 East, Conway, SC 29526.
Does Chipotle in Conway offer online ordering?
Yes, customers can order online through their website or the Chipotle app for quick and convenient pickup or delivery.
How does Chipotle ensure the quality of its ingredients?
Chipotle uses only 53 real ingredients sourced from farms that follow humane and sustainable practices, adhering to their 'Food with Integrity' principles.
Can I earn rewards or get exclusive offers at Chipotle Conway?
Yes, by signing up for Chipotle Rewards, customers can receive exclusive offers and earn free food.
What nearby dining options are available around Chipotle Conway?
Nearby dining choices include Pizza 501, a local pizza restaurant, and Taco Bell, another Mexican fast food restaurant.
Are there any retail stores near Chipotle in Conway?
Yes, retail options nearby include Sole Passions, a shoe store, and Roses Discount Store which offers clothing and discount items.
What automotive services can I find near Chipotle Mexican Grill?
Nearby automotive stores include Advance Auto Parts and AutoZone, which provide parts and repair services, plus Hadwin-White-Buick-GMC-Subaru Inc offers automotive and brake services.
Is there any convenient shipping or postal service near Chipotle in Conway?
Yes, the UPS Access Point location is nearby, providing courier, delivery, and shipping services for customer convenience.