Chipotle Conway SC is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple reviews highlighted that the dining area and restaurant were consistently dirty, with overflowing trash and unclean tables.
Food Quality
Customers reported issues with food quality, including bland flavors, cold food, and small portion sizes, leading to dissatisfaction.
Customer Service
Many customers experienced rude or unhelpful staff, with complaints about poor service and lack of attention to customer needs.
Stock Availability
Frequent complaints about being out of key menu items, leading to frustration among customers who were unable to order what they wanted.
Inconsistency
There were numerous reports of inconsistent food preparation and portion sizes, particularly with online orders, leaving customers feeling shortchanged.
TA
Taylor A
3 days ago
1.0
Splurged on myself and ordered doordash, horrible horrible idea. Paid $33 for the worst bowl i’ve ever had. Tasted like vinegar was dumped all over it, chips were sour and stale, cheese was hard and gritty. Waste of my money, sad I didn’t get something else.
EL
Ella Lee
Nov 16, 2025
5.0
Great place to eat! Thank you all
RD
Ray Davis
Oct 27, 2025
2.0
This Chipotle has multiple burned out streetlights in their parking lot area. I approached their night manager months ago about them and pretty much blamed the corporate office. They are still burned out 8 months later !!! This store is in a college town ( #coastalcarolinauniversity ) The college has done squat about it so I'm reporting it to Corporate and the college administration tomorrow.
JL
Joshua Lawson
Oct 20, 2025
2.0
The dining area of the restaurant was dirty. It looked like the tables had not been cleaned in a while, and there were little bits of food all over the place, underneath the tables. The people ho made my food were ok, but the food was way below what I expected. The taste of the chicken and steak bowl is got was almost bland, and the chips I got with my order were stale. I didn't have the time to go back to the restaurant, so I ended up throwing some of my food in the trash at home. I probably won't go back to thos location.
JG
john gorrie
Oct 18, 2025
1.0
Went in for the new steak bowl. I might have gotten 4-5 pieces of meat and barely a spoon full of rice and beans. Rip off for 14$. They need to look at the bowl in their tv commercials. That i would gladly pay 14 for. What you get is 1/4 to 1/3 the amount
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Conway, SC serve?
Chipotle offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial additives.
What are the operating hours of Chipotle Mexican Grill in Conway, SC?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Conway, SC?
The restaurant is located at 2296 US-501 East, Conway, SC 29526.
Does Chipotle in Conway offer online ordering?
Yes, customers can order online through their website or the Chipotle app for quick and convenient pickup or delivery.
How does Chipotle ensure the quality of its ingredients?
Chipotle uses only 53 real ingredients sourced from farms that follow humane and sustainable practices, adhering to their 'Food with Integrity' principles.
Can I earn rewards or get exclusive offers at Chipotle Conway?
Yes, by signing up for Chipotle Rewards, customers can receive exclusive offers and earn free food.
What nearby dining options are available around Chipotle Conway?
Nearby dining choices include Pizza 501, a local pizza restaurant, and Taco Bell, another Mexican fast food restaurant.
Are there any retail stores near Chipotle in Conway?
Yes, retail options nearby include Sole Passions, a shoe store, and Roses Discount Store which offers clothing and discount items.
What automotive services can I find near Chipotle Mexican Grill?
Nearby automotive stores include Advance Auto Parts and AutoZone, which provide parts and repair services, plus Hadwin-White-Buick-GMC-Subaru Inc offers automotive and brake services.
Is there any convenient shipping or postal service near Chipotle in Conway?
Yes, the UPS Access Point location is nearby, providing courier, delivery, and shipping services for customer convenience.