Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customer service experiences vary, with some praising friendly staff while others report rude behavior and order inaccuracies.
Food Consistency
Food quality is inconsistent; while many customers enjoy fresh and hot meals, others report issues with undercooked items and incorrect orders.
Cleanliness
The restaurant is generally noted for its cleanliness, with several customers highlighting well-maintained dining areas and restrooms.
Order Accuracy
Multiple reviews indicate frequent issues with order accuracy, including missing items and incorrect meal preparations.
Overall Experience
While many customers express satisfaction with their visits, there are significant complaints about service speed and order fulfillment.
AM
Ashley McCarter
5 days ago
5.0
Just came through and they were decorated for Christmas! The food was excellent and everyone was so nice!
RL
Rigo Lara
Nov 15, 2025
5.0
One of my favorite places to eat , Food is Great , Always clean and friendly atmosphere, I highly recommended.
MB
moee b
Nov 8, 2025
1.0
This place needs to just shut down. They have poor customer service even down to the manager Samantha. I ordered a Bo chicken sandwich just to get home to have a chicken thigh instead of a boneless chicken breast. When I called to complain she gets an attitude and starts making excuses instead of apologizing for it or giving a refund. If your employees are too incompetent to know the difference from a thigh and a boneless breast maybe they should find a different job bc it’s not that hard to know dark meat from white meat and if I wanted a thigh I would not order a Bo chicken sandwich I would have asked for a thigh but when u go to the drive through here they give u anything just to get you through. Not the first time with this place so don’t go here if you expect to get what u order from a competent individual that actually know what they are doing but they rather stand around n playing n chatting. Do better
LG
Lysa Gamble
Oct 20, 2025
1.0
Learn how to fry y’all chicken better
ML
M Litman
Oct 17, 2025
1.0
We traveled from out of town bc my nephews were excited about the place being decorated for Halloween. Terrible experience the short white lady at the window had a nasty attitude. With food being as expensive as it is and having to deal with attitude is a no go. I would suggest no one come to this location.