FRS (Foodservice & Restaurant Supply), which is now a part of the Innovative Foodservice Group (IFG) family of companies, has proudly served the Carolinas for more than 50 years. We specialize in commercial kitchen equipment and offer a vast selection of restaurant, bar and kitchen wares to customers in Asheville, Charleston, Columbia and Florence. Our four fully stocked showrooms function as one regional provider and along with the added purchasing power of IFG brings a local touch with a global reach. And while our customers benefit from corporate practices such as central billing, central purchasing and the ability to quickly transfer inventory, they experience a service that is uniquely local.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.