Wingstop

2.2
246 reviews

Business Details

4611 Hardscrabble Rd, Columbia, SC
29229, United States
(839) 895-9464
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Hardscrabble Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
4611 Hardscrabble Rd, Columbia, SC
29229, United States

Hours

Reviews

2.2
246 reviews
5 stars
55
4 stars
15
3 stars
8
2 stars
13
1 star
155

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and disorganization.

Food Quality

While some customers enjoyed the wings and fries, many complained about cold, undercooked, or poorly seasoned food.

Management Issues

Several reviews highlighted ineffective management, with staff appearing untrained and unprofessional, leading to a negative dining experience.

Cleanliness Concerns

Multiple customers noted unsanitary conditions in the restaurant, including dirty floors and improper food handling.
  • JJ
    Joi Jackson
    Jan 28, 2026
    1.0
    Customer service is horrible. Ordered online, went to pick up and food wasn't ready on time. Even when your order appears ready on the screen by the front register they haven't even started it. There was also a manager correcting employees in front of customers, very unprofessional overall. First and VERY last visit‼️‼️
  • SS
    Sunshine
    Jan 23, 2026
    1.0
    I went to this WingStop on Hard Scrabble Rd yesterday and was very disappointed with the service. I was not greeted upon entering. The teenage workers waited awhile before coming to the counter to take my order. They just stood & looked at me. I guess they were trying to decide whose turn it was to help the customer. It took about 25 minutes to get my food. The employees were constantly playing around and cursing. The food was good but I'm not sure if I'll return to this location. The young employees need to be retrained and an ADULT manager should be on duty at ALL times!
  • DM
    Denise Mashack
    Jan 15, 2026
    1.0
    I work second shift and we order all the time. I picked up my order and it was packed wrong. I said something and the white lady immediately accused me of be rude. I'm a black woman and I was not rude. I simply stated my issue with my and my coworker food being pack wrong. They took the bag back and she reach all the way in over my uncovered fries. I then ask her for a refund. She told me no and I would have to talk to the manager. I then explained we were on lunch break and that was our only money. I had to ask her to remake my food. They all need more training. I will have the manager run the cramas back tomorrow. I don't appreciate being lied to and on. The point on line ordering was to be back for my break. I lost a point and wasn't able to eat.
  • CG
    Charlie Gallman
    Jan 8, 2026
    5.0
    I have been here a good bit over the past year as well as other wingstop and its always been the same old cold left over trash with sorry employees that never cared. But I gave it another go because there fries are great when fresh and hot. Well I noticed a new manger well not sure if new but new to me as well as the other worker not sure if she was a manger but should be if not. This was my best service I ever got from a wingstop the manger what white lady and the other girl was a black lady they did a great job waiting on the customer and made everyone feel welcome thank yall hopefully yall can teach the other staff the great customer service skills yall carry food was great 👍
  • B
    B222A **
    Dec 31, 2025
    5.0
    I have never been to Wingstop even though I frequently go to the publix next door. I came only because my family from out of town wanted it after we left a lounge and it was late and they were open. The place was clean and welcoming. The front cashier was very nice and had good customer service. The food was hot and good. Will definitely come back. Had a great first time experience. Just hope I can get the same service from the day crew

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

Wingstop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: