Brand Certified
Wingstop
2.2(238 reviews)
Certified by Wingstop • Feb 22, 2026
Business Details
4611 Hardscrabble Rd, Columbia, SC
29229, United States
Certified by Wingstop • Feb 22, 2026
(839) 895-9464
Certified by Wingstop • Feb 22, 2026
https://www.wingstop.com/
Certified by Wingstop • Feb 22, 2026
About
Certified by Wingstop • Feb 22, 2026
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Hardscrabble Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Wingstop • Feb 22, 2026
Hours
Certified by Wingstop • Feb 22, 2026
Reviews
2.2
238 reviews
5 stars
55
4 stars
15
3 stars
8
2 stars
13
1 star
147
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff often being rude, unprofessional, and inattentive to customers.
Wait Times
Many customers experienced excessively long wait times for their orders, often exceeding the estimated time provided during online ordering.
Food Quality
While some customers enjoyed the food, many reported issues with cold, poorly prepared, or incorrectly packaged items.
Management Issues
Frequent mentions of ineffective management and lack of training for staff contributed to the overall negative experiences reported by customers.
Cleanliness Concerns
Several reviews noted unsanitary conditions in the restaurant, including improper handling of food and dirty dining areas.
- DMDenise MashackJan 15, 20261.0I work second shift and we order all the time. I picked up my order and it was packed wrong. I said something and the white lady immediately accused me of be rude. I'm a black woman and I was not rude. I simply stated my issue with my and my coworker food being pack wrong. They took the bag back and she reach all the way in over my uncovered fries. I then ask her for a refund. She told me no and I would have to talk to the manager. I then explained we were on lunch break and that was our only money. I had to ask her to remake my food. They all need more training. I will have the manager run the cramas back tomorrow. I don't appreciate being lied to and on. The point on line ordering was to be back for my break. I lost a point and wasn't able to eat.
- CGCharlie GallmanJan 8, 20265.0I have been here a good bit over the past year as well as other wingstop and its always been the same old cold left over trash with sorry employees that never cared. But I gave it another go because there fries are great when fresh and hot. Well I noticed a new manger well not sure if new but new to me as well as the other worker not sure if she was a manger but should be if not. This was my best service I ever got from a wingstop the manger what white lady and the other girl was a black lady they did a great job waiting on the customer and made everyone feel welcome thank yall hopefully yall can teach the other staff the great customer service skills yall carry food was great 👍
- ASAtoria SimsJan 5, 20265.0Jaliyah was the best she was sweet as ever and made sure my food was fresh and on time !
- BB222A **Dec 31, 20255.0I have never been to Wingstop even though I frequently go to the publix next door. I came only because my family from out of town wanted it after we left a lounge and it was late and they were open. The place was clean and welcoming. The front cashier was very nice and had good customer service. The food was hot and good. Will definitely come back. Had a great first time experience. Just hope I can get the same service from the day crew
- TJTommy JoneaDec 28, 20255.0Hardscrabble store is the best store I’ve tried and when I say the GM Danny is the best person I’ve ever met when it comes to making sure my food and my experience was top notch. He made sure his employees stay on task and made sure the job was done. Everything is run awesome from the customer service to the food. Great job everyone. We need more people like that team to keep pushing to keep customer happy even tho it be busy, my family and I were pleased. Thank you and I will be coming back for my Louisiana Rub…. Omg got me wanting some now lol.
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the regular operating hours for Wingstop on weekdays?
Wingstop on Hardscrabble Rd is open from 10:30 AM to 1:00 AM Monday through Thursday and on Sunday.
What are the weekend operating hours at Wingstop Hardscrabble Rd?
On Fridays and Saturdays, Wingstop remains open later, from 10:30 AM to 2:00 AM.
Does Wingstop offer delivery services, and what are the delivery hours?
Yes, Wingstop offers delivery from 10:30 AM to 1:00 AM Monday through Thursday and Sunday, and until 2:00 AM on Fridays and Saturdays.
Is there a drive-through option available at Wingstop Hardscrabble Rd?
No, the drive-through service is closed all days at this Wingstop location.
What pickup options does Wingstop provide?
Wingstop offers in-store pickup with hours matching their regular opening times.
How can I place an order online for Wingstop Hardscrabble Rd?
You can order online or access the menu at https://www.wingstop.com/location/wingstop-2334-columbia-sc-29229/menu.
What payment methods are accepted at Wingstop Hardscrabble Rd?
Wingstop accepts American Express, Discover, MasterCard, and Visa cards.
What are some nearby places to Wingstop where I can pick up supplements or vitamins?
GNC Live Well is nearby, perfect if you're looking to grab vitamins or naturopathic supplements before or after your meal.
Are there other dining options near Wingstop Hardscrabble Rd?
Yes, Panda Chinese Restaurant is close by offering Asian cuisine, a great alternative or addition to your dining options in the area.
What other services are available near Wingstop for business or mailing needs?
The UPS Store 4584 nearby provides printing, packing, and freight services, useful if you need assistance with shipping or business supplies during your visit.
Brand Certified Facts from Wingstop
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Certified February 22, 2026Yext Knowledge Graph
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