Wendy's

3.3
1169 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
804 Assembly, Columbia, SC
29201, United States

Hours

Reviews

3.3
1,169 reviews
5 stars
373
4 stars
266
3 stars
135
2 stars
102
1 star
293

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers feeling disrespected and uncomfortable during their visits.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor handling of mobile orders.

Cleanliness

The restaurant was frequently described as dirty, with complaints about unsanitary conditions in the bathrooms and overall cleanliness.

Slow Service

Customers consistently experienced long wait times for their orders, even during off-peak hours, leading to frustration.

Food Quality

Several reviews mentioned subpar food quality, including cold items, incorrect preparation, and overall dissatisfaction with the meals.
  • SL
    Scott Logan
    2 days ago
    5.0
    Great place to eat.
  • BH
    Blaze Humphrey
    Nov 30, 2025
    1.0
    Genuinely the worst Wendy’s I’ve never been to Takes forever even if they aren’t busy, the employees catch so much attitude so quickly They closed 50 minutes early last night, and then got rude to me because I was picking up an online order that was already paid for. Never got the order.
  • KM
    Kevin Mills
    Nov 20, 2025
    4.0
    Decent location. Not many homeless hanging around, mostly college kids.
  • CM
    Claudia Mellow
    Nov 19, 2025
    1.0
    Staff was verbally abusive when customers came inside to order at 9pm, even though it says they are open until 3am. They said they were short staffed, but that could have been calmly communicated rather than yelled. It was embarrassing and certainly made everyone in the restaurant uncomfortable.
  • CD
    Chris Diaz
    Nov 17, 2025
    1.0
    As a frequent patron of this specific Wendy's, I was extremely disappointed by my most recent experience here. I placed a mobile order for pickup at 12:14pm, and I walked into the restaurant. I stood by the pick up area for 20 minutes, and witnessed people who had walked in after me, who had ordered in person, had received their food. I asked the person that was bagging and calling out the orders what the status was of mine. I was then made aware that you have to check in at the front register for a mobile order (I have never had to do this before). He then pretty much insulted me by nearly yelling at me in the store, in front of all the customers and employees. Thankfully, he told the front cashier to check in my order. I waited for 15 more minutes after this ordeal, and my food was still not ready. I had waited nearly 40 minutes in total for "fast food". At this point, I had to leave in order to return to work. I left with no food, drink, or any other kind of compensation. I highly doubt that I will return to this Wendy's anytime within the near future, as the service is extremely unfriendly, unkind, and slow.

Frequently Asked Questions About Wendy's

Is 55 Assembly Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's located at 804 Assembly, Columbia, SC?

The drive-thru at this Wendy's is open daily from 7:30 AM to 3:00 AM.