Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Yall night shift sucks waited 20 minutes to no have hot food and missed half my stuff. Yall use to be a great location but yall gone down hill. It’s one the to wait and have hot food plus everything there, that’s not what happen. I will be calling again tomorrow since yall don’t answer at night
RR
Raw Reviews
Feb 26, 2026
2.0
I visited Wendy's recently and left disappointed. The service was slow and inattentive, my order was incorrect, and the food felt underwhelming and lukewarm. Definitely not the quality I expect, especially for the price. I won’t be returning anytime soon.
KJ
Kamari Johnson
Feb 25, 2026
1.0
Very disappointed with the customer service I received today. I went through the drive-thru this afternoon to get lunch and had a coupon on my phone for free nuggets. The employee told me that next time I would have to come inside to get my free nuggets. That doesn’t make sense to me — the whole purpose of a drive-thru is convenience. If there’s an issue with how coupons are processed, that shouldn’t be put on the customer.
I was also asked to pull forward and wait for my food, which I didn’t mind at all. However, when my food was brought out, I politely asked for a spoon. The employee looked inside my bag and questioned me, asking what I needed a spoon for. That was very unprofessional. As a paying customer, I shouldn’t have to explain why I’m requesting a utensil.
After questioning me, she then told me I could come inside and get the spoon myself. That was unnecessary and rude. There was no reason to speak to me in that manner or treat me as if I was a child.
Overall, the interaction felt disrespectful, especially coming from someone who appeared to be a manager. Customer service should be about professionalism and courtesy, and unfortunately, that was not my experience today.
SB
sam bates
Feb 13, 2026
1.0
AWFUL!!!! service awful, always missing something and when you try to go inside to tell them , CLOSED… so u have to wait in the line again! don’t bother calling because they won’t answer , food cold.
TI
Thomas Ingram
Feb 6, 2026
3.0
Went through the drive thru. Couldn't hardly understand them and then they got the order wrong. Went back in only to get a attitude from the employees.
What are the regular operating hours for Wendy's at 95 Woodcross Dr?
Wendy's at 95 Woodcross Dr in Columbia, SC is open Monday through Tuesday from 7:30 AM to 1:00 AM, and Wednesday through Sunday from 7:30 AM to 1:30 AM.
Does this Wendy's location offer drive-thru service?
Yes, the Wendy's at 95 Woodcross Dr offers drive-thru service with hours aligning with the restaurant's operating times.
Is breakfast served at this Wendy's location?
Yes, Wendy's at 95 Woodcross Dr serves breakfast including combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Does Wendy's at 95 Woodcross Dr provide delivery and takeout services?
Yes, this Wendy's offers dine-in, drive-thru, takeout, and delivery where available.
How can I contact Wendy's at 95 Woodcross Dr for questions or feedback?
You can call Wendy's at (803) 407-9990, visit their Contact page online, use the Customer Care live chat, or fill out their Customer Satisfaction Survey online.
Are there any nearby hotels for visitors planning to dine at Wendy's?
Yes, there are nearby hotels including Hampton Inn Columbia I-26/Harbison Blvd., Hampton by Hilton, and Comfort Suites Columbia at Harbison, which can be convenient for guests dining at Wendy's.
What nearby shopping centers can I visit along with Wendy's?
Columbiana Centre, a nearby shopping center, offers shopping and entertainment options for customers visiting Wendy's at 95 Woodcross Dr.
Are there any parks or outdoor spots near Wendy's?
Yes, Harbison Lake is a nearby lake and park where customers can relax before or after their visit to Wendy's.
How can the nearby Home Depot and related services benefit Wendy's customers?
Customers visiting Wendy's can conveniently access home improvement stores like The Home Depot and related services such as Tool & Truck Rental and Home Services at The Home Depot, located nearby, for their shopping and repair needs.
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