Wendy's

3.0
100 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
95 Woodcross Dr, Columbia, SC
29212, United States

Hours

Reviews

3.0
100 reviews
5 stars
32
4 stars
16
3 stars
9
2 stars
3
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and lacking urgency.

Food Quality

Many customers reported receiving cold or improperly prepared food, with several instances of missing items from orders.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and floors, and issues with the drink area.

Wait Times

Customers consistently complained about long wait times in both the drive-thru and for in-store orders.

Staff Attitude

Several reviews noted that staff members appeared disinterested or unprofessional, contributing to a negative dining experience.
  • DK
    DayOneBullz Kennel
    Nov 7, 2025
    1.0
    Drive-thru. Is a consistent joke. Coming here . It’s been like this for years . Only reason I go is because I pass it on the way to work.
  • TM
    Teisha McConnell
    Nov 7, 2025
    1.0
    Went there today and got the worst food I ever had from a Wendy’s! Cheese wasn’t melted, food was cold, nuggets were so old they were shriveled up and the fries were hard! Only thing good was the drink and sadly this was at lunch time when food is usually hot and fresh! Wait time was long also.
  • MW
    Morgan Waters
    Nov 3, 2025
    1.0
    The atmosphere was gross enough to give this place a 1 star review. The Coca-Cola Freestyle machine looked like a bubbling cauldron. I get we just celebrated halloween, but that's not how a Freestyle should look; the overflow tray was full, flowing to the floor, and literally bubbling.
  • AA
    Anastacia Auld
    Oct 31, 2025
    5.0
    They were extremely short staffed. I can say their customer service was amazing. Everyone was very nice!!! I ordered the cinabon pull a part. It looked so disgusting I did not even try it and just throw it in the trash.
  • AG
    Amanda Greenlaw
    Oct 21, 2025
    1.0
    Absolutely the worst customer service!!! I placed my order online and the website doesnt allow me to order and pay for extra sauce, so when I pulled up to the window, I asked the young man for an extra sauce. He stepped back into the window and spoke with a young lady next to him at which time she stuck her face out the window informing me with a nasty attitude that I had to pay for the extra sauce. It was never not my intention to do so, but the way she spoke to me was completely unnecessary. I payed for the sauce and left. It was excessive and rude. I will drive to Harbison next time, they're so much friendlier and nice there!!

Frequently Asked Questions About Wendy's

Is 78 Harbison Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.