Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,869 reviews
5 stars
608
4 stars
414
3 stars
304
2 stars
167
1 star
376
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, rude staff, and issues with order accuracy.
Food Quality
While some customers enjoyed the food, many complained about cold or incorrect orders, and unsanitary handling practices.
Cleanliness
Multiple reviews highlighted poor cleanliness in the restaurant, including dirty tables and bathrooms.
Staff Attitude
There were numerous mentions of unprofessional behavior from staff, including being inattentive and unhelpful.
- CEClearvision Entertainment6 days ago1.0Currently waiting in drive thru at 11 pm been here since 1045pm , there’s about 9 cars in line and nobody is even interested in taking orders , clearly the young workers there are stealing company time which isn’t the end of the world but refuses to help customers who just wanna buy food is kinda crazy
- ELEd LJan 2, 20263.0Slow service wanted pickles only they came deluxe
- CMChe MooreDec 13, 20251.0Slowest most impersonal Wendy's I have been to in a long time
- KDKeith DellingerDec 7, 20252.0I believe it is impossible for this location to assemble an order correctly! We have given them a couple of trys. The service is horrible as well. They act like they are doing you a favor. The drive thru is one of the slowest I've encountered at ANY restaurant. My last visit before this, I was in line for nearly 30 minutes. I will not return to this location. I will drive the extra miles to the next closest.
- CCCharity C.Dec 4, 20252.0Customer service was poor, I was rushed when ordering. The girl at the window didn't say a word when spoken to. Got home, burger had no lettuce and bun was hard. The only bright side was that the fries were fresh!
Frequently Asked Questions About Wendy's
Is Newland Rd Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's on Newland Road?
The drive-thru is open from 6:30 AM to 2:00 AM Monday through Thursday and Sunday, and from 6:30 AM to 3:00 AM on Friday and Saturday.
Does this Wendy's location serve breakfast?
Yes, the Columbia, SC Wendy's serves breakfast including combos, sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is delivery available from the Wendy's on Newland Road?
Yes, delivery is available where offered. Check availability and order via the Wendy's app or order.wendys.com by entering your address.
How can I contact this Wendy's location for feedback or questions?
You can call the location directly at (803) 847-2349, contact Customer Care via live chat or phone at 888-624-8140, or use the Wendy’s Customer Satisfaction Survey online.
Where can I find Wendy’s menu and nutritional information?
Menu pricing and nutrition details are available on order.wendys.com or the mobile app, including allergen info for each menu item.
Are there other Wendy's locations near the Newland Road restaurant?
Yes, there is another Wendy's nearby, making it convenient if you are in the area and looking for multiple options.
What automotive services are available nearby Wendy's on Newland Road?
Nearby you'll find Joe Hudson's Collision Center, Summit Collision Centers, Caliber Collision, Capitol Chevrolet, and Jim Hudson Chevrolet for auto repair, detailing, and sales.
What nearby amenities can customers visit before or after dining at Wendy's?
Customers can check out nearby spots like Monkey Joes for kids’ parties and arcade fun, or visit Landy’s Pharmacy for retail needs.
How can customers reach this Wendy's location and are there online ordering options?
Customers can visit at 100 Newland Road, Columbia, SC 29229, call +1 803-847-2349, or order conveniently online through order.wendys.com or their mobile app.