Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,859 reviews
5 stars
608
4 stars
412
3 stars
302
2 stars
163
1 star
374
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow and unresponsive service, with many experiencing long wait times and incorrect orders.
Employee Attitude
Numerous reviews highlighted rude and unprofessional behavior from staff, including lack of communication and inattentiveness.
Food Quality
While some customers praised the food as fresh and hot, many others complained about cold, poorly prepared, or incorrect orders.
Cleanliness
Several reviews pointed out unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Management Issues
There were complaints about poor management and lack of training for staff, leading to disorganization and inadequate service.
- HWHeather WrightNov 2, 20251.0Sat in the drive through for over 30 minutes order was wrong
- GWGeary WebbOct 21, 20252.0The people working behind the counter where totally unsat. Only 1 employee was wearing gloves while handling food. The civilian work attire worn by many employees was not up to standards. Needs alot of work behind the counter. Food was o.k.
- TWTony WOct 20, 20251.0Horrible service! Extremely slow and rude!
- WGWidline GuillaumeOct 17, 20251.0I’m not sure if the people they are hiring can read! It’s always an issue with my order and it’s sad! No one answers the phone, and when I have to drive all the way back they look at you like you make your own food and made it wrong! Location should be shut down or hire workers that can pass basic reading comprehension skills! I shouldn’t have to go back to the restaurant due to Wendy’s staff not being able to read orders! Gas is not free and neither is the food!
- JSJames SwygertOct 14, 20253.0Wasn't really impressed but would go back just to make sure this visit was maybe a bad day for someone.
Frequently Asked Questions About Wendy's
Is Newland Rd Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Columbia, SC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Columbia, SC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (803) 847-2349.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Newland Rd Wendy’s serve breakfast?
Yes, this Wendy’s location in Columbia, SC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on Newland Road?
The drive-thru is open from 6:30 AM to 2:00 AM Monday through Thursday and Sunday, and from 6:30 AM to 3:00 AM on Friday and Saturday.
Does this Wendy's location serve breakfast?
Yes, the Columbia, SC Wendy's serves breakfast including combos, sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is delivery available from the Wendy's on Newland Road?
Yes, delivery is available where offered. Check availability and order via the Wendy's app or order.wendys.com by entering your address.
How can I contact this Wendy's location for feedback or questions?
You can call the location directly at (803) 847-2349, contact Customer Care via live chat or phone at 888-624-8140, or use the Wendy’s Customer Satisfaction Survey online.
Where can I find Wendy’s menu and nutritional information?
Menu pricing and nutrition details are available on order.wendys.com or the mobile app, including allergen info for each menu item.
Are there other Wendy's locations near the Newland Road restaurant?
Yes, there is another Wendy's nearby, making it convenient if you are in the area and looking for multiple options.
What automotive services are available nearby Wendy's on Newland Road?
Nearby you'll find Joe Hudson's Collision Center, Summit Collision Centers, Caliber Collision, Capitol Chevrolet, and Jim Hudson Chevrolet for auto repair, detailing, and sales.
What nearby amenities can customers visit before or after dining at Wendy's?
Customers can check out nearby spots like Monkey Joes for kids’ parties and arcade fun, or visit Landy’s Pharmacy for retail needs.
How can customers reach this Wendy's location and are there online ordering options?
Customers can visit at 100 Newland Road, Columbia, SC 29229, call +1 803-847-2349, or order conveniently online through order.wendys.com or their mobile app.