Wendy's

3.3
1762 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2360 Legrande Road, Columbia, SC
29223, United States

Hours

Reviews

3.3
1,762 reviews
5 stars
514
4 stars
385
3 stars
304
2 stars
169
1 star
390

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Food Quality

Many customers reported receiving cold or improperly prepared food, with several instances of missing items from orders.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty facilities and unkempt dining areas.

Staff Attitude

Customers frequently noted that staff appeared irritated or unprofessional, impacting the overall dining experience.

Management Issues

There were complaints about ineffective management, with calls for better training and oversight of staff.
  • LL
    LegendsofThePeople
    Oct 29, 2025
    5.0
    This is our official first review here on LegendsofThePeople but on today's review we are doing something we feel is very important to us as well as our local community here in Columbia, SC. It is with great honor and privilege to recognize the men and women of Wendy's at 2360 Legrand Road in Columbia, SC. We got to meet, dine with and experience a truly remarkable case of dedicated teamwork and positivity that made even the impossible seem conquerable. The sheer amount joy we found in the laughter, smiles, jokes and friendship with this crew should be recognized and remembered into the future as a pillar and prime example of how even a small group can bring positivity and hope in an economy that can feel impossible to beat sometimes. So again it is our great honor and privilege to recognize each and every one of you for being the best parts of this economy as individuals. We look forward to seeing you all again :)
  • DC
    Desiree Cartledge
    Oct 25, 2025
    1.0
    If i could give 0 stars I would!!!! I put in a mobile order just to be told at the speaker mobile orders had to come inside. For what?! Okay so i go inside and wait for 15 mins before some girl finally comes to the front with the WORST ATTITUDE I HAVE EVER SEEN!!!!! I told her i had a mobile order & all she said was “go over there.” No hello, no how can i help you. Nothing. I told her she had a really bad attitude and all she kept saying with “not with you though” but it is WITH ME. Regardless of why you have an attitude, you’re still taking it out on customers. About 10-15 other people ended up coming in during my time waiting and all ended up leaving due to the wait & bad service. Only reason i was staying, was because i had a mobile order. After about 45 minutes waiting and countless eye rolls and attitudes, i left. I didn’t even care anymore. The manager was right there and all he could say was it’s her 3rd day and she gets over stimulated or whatever… idc. No excuse for how she treated others.. shame on everyone working at this Wendy’s. HIRE NEW MANAGEMENT ASAP!
  • RP
    Ronda Prioleau
    Oct 17, 2025
    1.0
    Fries were old and cooked too hard. Burger was cold and nasty
  • LY
    Lola Young
    Oct 13, 2025
    1.0
    I just went to this Wendy’s location on legrand road like I always do and tonight there was just ignorant workers who gave me cold food and a ripped bag . I never have an issue when I go to this place in the day time but tonight was horrible.cold spicy nuggets ugh this had me so upset
  • ME
    Melissa Ellis
    Sep 30, 2025
    2.0
    Went to Wendy's 9-30-2025 to eat dinner. Me and my husband went through the drive thru to place our order. They say "What can I make fresh for you". I stated that I wanted my food 'well done and fresh' after this statement. Then I added that I wanted my drinks fixed only after I get to the pick up window. Finally, backing up a bit, my husband asked for a grilled chicken deluxe sandwich. I then asked did they serve grilled chicken. They said yes. Got to the window received grilled chicken wrap, average french fries with some french fries raw ice cold out the bag, and one of my drinks already fixed. The manager on duty did her best to save the night and corrected everything the best she could have. She is a keeper to me. I just cannot get pass someone giving ice cold french fries with cooked french fries. I'm bothered because I actually was eating some of the french fries when I ran across an ice cold raw french fry. They were replaced but my mind set is not quite there yet with upgrading the review from the pass. On the good side the new french fries that came up were excellent (which I should have gotten from the beginning,) and my husband said the crispy fried chicken sandwich was good( they no longer serve the grilled chicken sandwich). The Wendy's single hamburger was just okay but would have been good if they made it well done and fresh like they stated and I asked for. 2 rating on food is due to the ice cold raw french fries mixed with cooked french fries. Everyone has a bad day but this Wendy's needs to improve. Maybe they have the right manager tonight that can do this if she catches the food before it goes out.

Frequently Asked Questions About Wendy's

Is Legrande Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.