Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Food Quality
Many customers reported receiving cold or improperly prepared food, with several instances of missing items from orders.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty facilities and unkempt dining areas.
Staff Attitude
Customers frequently noted that staff appeared irritated or unprofessional, impacting the overall dining experience.
Management Issues
There were complaints about ineffective management, with calls for better training and oversight of staff.
LL
LegendsofThePeople
Oct 29, 2025
5.0
This is our official first review here on LegendsofThePeople but on today's review we are doing something we feel is very important to us as well as our local community here in Columbia, SC. It is with great honor and privilege to recognize the men and women of Wendy's at 2360 Legrand Road in Columbia, SC. We got to meet, dine with and experience a truly remarkable case of dedicated teamwork and positivity that made even the impossible seem conquerable. The sheer amount joy we found in the laughter, smiles, jokes and friendship with this crew should be recognized and remembered into the future as a pillar and prime example of how even a small group can bring positivity and hope in an economy that can feel impossible to beat sometimes. So again it is our great honor and privilege to recognize each and every one of you for being the best parts of this economy as individuals. We look forward to seeing you all again :)
DC
Desiree Cartledge
Oct 25, 2025
1.0
If i could give 0 stars I would!!!! I put in a mobile order just to be told at the speaker mobile orders had to come inside. For what?! Okay so i go inside and wait for 15 mins before some girl finally comes to the front with the WORST ATTITUDE I HAVE EVER SEEN!!!!! I told her i had a mobile order & all she said was “go over there.” No hello, no how can i help you. Nothing. I told her she had a really bad attitude and all she kept saying with “not with you though” but it is WITH ME. Regardless of why you have an attitude, you’re still taking it out on customers. About 10-15 other people ended up coming in during my time waiting and all ended up leaving due to the wait & bad service. Only reason i was staying, was because i had a mobile order. After about 45 minutes waiting and countless eye rolls and attitudes, i left. I didn’t even care anymore. The manager was right there and all he could say was it’s her 3rd day and she gets over stimulated or whatever… idc. No excuse for how she treated others.. shame on everyone working at this Wendy’s. HIRE NEW MANAGEMENT ASAP!
RP
Ronda Prioleau
Oct 17, 2025
1.0
Fries were old and cooked too hard. Burger was cold and nasty
LY
Lola Young
Oct 13, 2025
1.0
I just went to this Wendy’s location on legrand road like I always do and tonight there was just ignorant workers who gave me cold food and a ripped bag . I never have an issue when I go to this place in the day time but tonight was horrible.cold spicy nuggets ugh this had me so upset
ME
Melissa Ellis
Sep 30, 2025
2.0
Went to Wendy's 9-30-2025 to eat dinner. Me and my husband went through the drive thru to place our order. They say "What can I make fresh for you". I stated that I wanted my food 'well done and fresh' after this statement. Then I added that I wanted my drinks fixed only after I get to the pick up window. Finally, backing up a bit, my husband asked for a grilled chicken deluxe sandwich. I then asked did they serve grilled chicken. They said yes. Got to the window received grilled chicken wrap, average french fries with some french fries raw ice cold out the bag, and one of my drinks already fixed. The manager on duty did her best to save the night and corrected everything the best she could have. She is a keeper to me. I just cannot get pass someone giving ice cold french fries with cooked french fries. I'm bothered because I actually was eating some of the french fries when I ran across an ice cold raw french fry. They were replaced but my mind set is not quite there yet with upgrading the review from the pass. On the good side the new french fries that came up were excellent (which I should have gotten from the beginning,) and my husband said the crispy fried chicken sandwich was good( they no longer serve the grilled chicken sandwich). The Wendy's single hamburger was just okay but would have been good if they made it well done and fresh like they stated and I asked for. 2 rating on food is due to the ice cold raw french fries mixed with cooked french fries. Everyone has a bad day but this Wendy's needs to improve. Maybe they have the right manager tonight that can do this if she catches the food before it goes out.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Columbia, SC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Columbia, SC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (803) 847-2491.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Legrande Road Wendy’s serve breakfast?
Yes, this Wendy’s location in Columbia, SC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-through at Wendy's on Legrande Road?
The drive-through at Wendy's on Legrande Road is open daily from 6:30 AM to 2:00 AM.
Does Wendy's on Legrande Road serve breakfast?
Yes, this Wendy's location serves breakfast including combos, sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near Legrande Road in Columbia, SC?
Yes, delivery is available where you can order via the Wendy's app or order.wendys.com by entering your delivery address.
What payment options are accepted at Wendy's on Legrande Road?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact the Wendy's location on Legrande Road for questions or feedback?
You can call (803) 847-2491 or reach customer care via live chat or phone at 888-624-8140. Feedback surveys are also available online.
Are there opportunities to apply for jobs at this Wendy's location?
To check for job openings, visit the Wendy's Careers page and search for positions in Columbia, SC; jobs may be available locally or nearby.
What nearby medical facilities are close to Wendy's on Legrande Road that customers might visit?
Nearby medical facilities include Image Care LLC, Carolina Pulmonary, Midlands Orthopaedics and Neurosurgery, Columbia Neurosurgical Associates PA, and Women's Care at ImageCare.
Are there banks or credit unions near Wendy's on Legrande Road for customer convenience?
Yes, customers can find South Carolina Federal Credit Union and Wells Fargo Bank nearby for their banking needs.
What fast food or restaurant options are near Wendy's on Legrande Road for customers wanting variety?
Nearby fast food options include another Wendy's location and Bojangles' chicken restaurant, offering choices for customers.
Is there a gas station or convenience store near Wendy's on Legrande Road for quick errands?
Yes, customers may find Corner Pantry and bp America gas stations and convenience stores close by.