Wendy's

3.3
1773 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2360 Legrande Road, Columbia, SC
29223, United States

Hours

Reviews

3.3
1,773 reviews
5 stars
517
4 stars
386
3 stars
304
2 stars
170
1 star
396

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude attitudes from staff and long wait times for orders.

Food Quality

Many customers reported receiving cold, old, or incorrect food items, leading to dissatisfaction with the overall dining experience.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and unkempt dining areas.

Management Issues

Customers expressed concerns about management's lack of oversight and failure to address staff behavior and food quality problems.
  • DD
    Donny
    5 days ago
    1.0
    Lied and said there systems is down so they can’t do anything and wouldn’t give me a refund after I ordered and didn’t say anything about there system being down and I spoke to some young dude at the window he was very rude and he said the managers name was cynthia
  • LC
    Lisa Chattman
    Jan 4, 2026
    1.0
    I had a very very horrible experience at this Wendy's very disappointed in service and management that was on duty
  • WL
    Will L
    Jan 3, 2026
    2.0
    I ordered from the drive thru, and told my food would take a while so i pulled up. South Carolina public education at its finest. They gave me my frosty first, so i had the pleasure of watching it melt while waiting ten minutes for 6 nuggets and a cup of chili.
  • JA
    Jame Andy
    Dec 23, 2025
    1.0
    The employees only care about socializing with their friends and coworkers. They don’t care about getting your order or how long you have to wait. I walked out because I got frustrated.
  • JB
    Jeanne Barry
    Dec 3, 2025
    1.0
    Fries were cold and shrivelled and they were out of ketchup. I went inside the Restaurant to see if there was ketchup in the dispensers and the dispensers weren’t even operational. There was also a huge huge huge puddle of water in the middle of the restaurant. How can you run a restaurant that one of the main menu items is French fries but not have ketchup? And why did they not tell us When we were ordering. I probably would not have ordered fries at all and they were cold and old. Very disappointing where is the management at this location?

Frequently Asked Questions About Wendy's

Is Legrande Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-through at Wendy's on Legrande Road?

The drive-through at Wendy's on Legrande Road is open daily from 6:30 AM to 2:00 AM.