Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, including rude attitudes from staff and long wait times for orders.
Food Quality
Many customers reported receiving cold, old, or incorrect food items, leading to dissatisfaction with the overall dining experience.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and unkempt dining areas.
Management Issues
Customers expressed concerns about management's lack of oversight and failure to address staff behavior and food quality problems.
DD
Donny
5 days ago
1.0
Lied and said there systems is down so they can’t do anything and wouldn’t give me a refund after I ordered and didn’t say anything about there system being down and I spoke to some young dude at the window he was very rude and he said the managers name was cynthia
LC
Lisa Chattman
Jan 4, 2026
1.0
I had a very very horrible experience at this Wendy's very disappointed in service and management that was on duty
WL
Will L
Jan 3, 2026
2.0
I ordered from the drive thru, and told my food would take a while so i pulled up. South Carolina public education at its finest. They gave me my frosty first, so i had the pleasure of watching it melt while waiting ten minutes for 6 nuggets and a cup of chili.
JA
Jame Andy
Dec 23, 2025
1.0
The employees only care about socializing with their friends and coworkers. They don’t care about getting your order or how long you have to wait. I walked out because I got frustrated.
JB
Jeanne Barry
Dec 3, 2025
1.0
Fries were cold and shrivelled and they were out of ketchup. I went inside the Restaurant to see if there was ketchup in the dispensers and the dispensers weren’t even operational. There was also a huge huge huge puddle of water in the middle of the restaurant.
How can you run a restaurant that one of the main menu items is French fries but not have ketchup? And why did they not tell us When we were ordering. I probably would not have ordered fries at all and they were cold and old. Very disappointing where is the management at this location?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-through at Wendy's on Legrande Road?
The drive-through at Wendy's on Legrande Road is open daily from 6:30 AM to 2:00 AM.
Does Wendy's on Legrande Road serve breakfast?
Yes, this Wendy's location serves breakfast including combos, sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near Legrande Road in Columbia, SC?
Yes, delivery is available where you can order via the Wendy's app or order.wendys.com by entering your delivery address.
What payment options are accepted at Wendy's on Legrande Road?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact the Wendy's location on Legrande Road for questions or feedback?
You can call (803) 847-2491 or reach customer care via live chat or phone at 888-624-8140. Feedback surveys are also available online.
Are there opportunities to apply for jobs at this Wendy's location?
To check for job openings, visit the Wendy's Careers page and search for positions in Columbia, SC; jobs may be available locally or nearby.
What nearby medical facilities are close to Wendy's on Legrande Road that customers might visit?
Nearby medical facilities include Image Care LLC, Carolina Pulmonary, Midlands Orthopaedics and Neurosurgery, Columbia Neurosurgical Associates PA, and Women's Care at ImageCare.
Are there banks or credit unions near Wendy's on Legrande Road for customer convenience?
Yes, customers can find South Carolina Federal Credit Union and Wells Fargo Bank nearby for their banking needs.
What fast food or restaurant options are near Wendy's on Legrande Road for customers wanting variety?
Nearby fast food options include another Wendy's location and Bojangles' chicken restaurant, offering choices for customers.
Is there a gas station or convenience store near Wendy's on Legrande Road for quick errands?
Yes, customers may find Corner Pantry and bp America gas stations and convenience stores close by.