Wendy's

3.3
800 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Columbia, SC we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Columbia, SC hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6019 St. Andrews Road, Columbia, SC
29212, United States

Hours

Reviews

3.3
800 reviews
5 stars
260
4 stars
160
3 stars
129
2 stars
72
1 star
179

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with the service they received.

Food Quality

Many customers reported receiving cold, burnt, or incorrect food orders, leading to a negative perception of food quality.

Wait Times

Long wait times in both drive-thru and dine-in experiences were frequently mentioned, with some customers waiting over 20 minutes for their orders.

Cleanliness

While some customers noted that the restaurant was clean, others reported dirty conditions, particularly in the kitchen and bathrooms.

Management Issues

Several reviews pointed to poor management practices, including unprofessional behavior from managers and a lack of organization among staff.
  • JG
    Joseph Gause
    Nov 17, 2025
    2.0
    Lady at the drive thru needs a personality, very bad manners and unappreciative, will not be back at this location 11/17/25
  • KS
    Katie Smith
    Nov 10, 2025
    2.0
    Want to feel like a huge inconvenience? This is your place! From the start of my order, the staff was incredibly rude. Over the intercom, the lady taking my order sounded super annoyed. I have 5 kids, so when we eat out, which is rare, we usually have a pretty big order. Apparently our order was too much for you to deal with. Checked our bags before we left and we didn't all the nuggets I ordered. They misunderstood so I tried to clarify. The lady at the window dropped another pack of nuggets in my bag, but we still didn't have what I had ordered. Both ladies dealing with the order just seemed so put out. I still didn't get the right nuggets. I have tried this location multiple times and more often than not they are rude, the food is wrong, or something isn't working. Don't waste your hard earned money on this place. So not worth it.
  • TW
    teaetta williams
    Nov 7, 2025
    1.0
    I eat at this Wendy’s often because it’s closer to home. I stop by yesterday 11/6/25 and ordered a $5 meal & ask for bbq sauce. Looked in my bag, no sauce. Asked politely for some sauce…girl in background…”What she say?”, Cashier..”She asked for sauce…it’s in the bag”… looked her in her face and said no there’s not. Give me the sauce and let me go on. These young ppl need to learn the art of customer service or find them a job that’s not dealing with the public bc if I was the wrong person..it could’ve went left over some freakin sauce. This ain’t gold…we can’t sale it for profit..WTH. Attitude for what??!! STUPID
  • SY
    stacy yarrow
    Nov 3, 2025
    1.0
    Asked for 2 of the same drinks hg sits here “Ah found it” gives us 2 totally different drink Asked for SOB with no ketchup. Get’s extra ketchup. Then asked for buffalo and ranch for nuggets no ranch.
  • AG
    Amanda Greenlaw
    Nov 3, 2025
    1.0
    This is the worst Wendy's i've ever been to. The staff and manager was so rude!! Every single one of them has an attitude and could seemingly care less about the customers. This is the second issue i've had with them in a week and I wont be back.

Frequently Asked Questions About Wendy's

Is 73 Irmo Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.