Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,258 reviews
5 stars
424
4 stars
297
3 stars
187
2 stars
96
1 star
254
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely poor customer service, with staff being rude, unhelpful, and inattentive.
Wait Times
Customers consistently reported long wait times in the drive-thru, often exceeding 20-30 minutes, even with few cars in line.
Food Quality
Many customers complained about receiving incorrect orders, cold food, and overall poor food quality.
Cleanliness
The restaurant was frequently described as dirty, with reports of sticky floors, overflowing trash, and unsanitary conditions.
Staffing Issues
Several reviews mentioned that the location is often understaffed, contributing to slow service and poor customer experiences.
- ALAl LoweryNov 14, 20251.0Saw us come in and ignored us. Didn't take out order.said nothing then lock the door after we left cause they ignored us..if you don't like ya job quit..Don't do ppl like that
- ALAlfred LoweryNov 14, 20251.0Need new management they watch the stand at front counter and did not take out order kept walking past us and then lock the door after we left. And they lock the lobby at 7:30
- AMAshley MaxwellNov 7, 20251.0Unfriendly. Second time at this place ordered the exact thing both times which included the bacon double stack biggie bag. Both visits I never had bacon on my sandwich and they weren’t out because my husband got the jr bacon cheeseburger and had it on his. Also trying to understand why one worker was working as an employee but in a Burger King shirt..
- AAAOct 20, 20251.0Extremely slow and impolite 👎🏻
- ESEmma ShermanOct 2, 20251.0If I could put 0 stars I absolutely would. Terrible customer service. The woman at the window just now did not even look at me during the entire payment and food hand off interaction, stuck her hand out the window while her body was turned the other way to give me my card back. The only words she spoke was my total for the order. As someone who works in customer service, it is not hard to be even just a little bit kind, or just say hello maybe? lol
Frequently Asked Questions About Wendy's
Is Forest Drive Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Columbia, SC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Columbia, SC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (803) 847-1939.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Forest Drive Wendy’s serve breakfast?
Yes, this Wendy’s location in Columbia, SC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's at 5340 Forest Drive, Columbia, SC?
The drive-through is open daily from 7:00 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, Wendy's at this location serves breakfast including combos, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's on Forest Drive?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's for delivery near 5340 Forest Drive?
Yes, delivery is available where offered. Check availability on the Wendy's app or order.wendys.com by entering your address.
What are the ways to contact Wendy's at Forest Drive for feedback or questions?
You can call (803) 847-1939, use live chat or leave a message on the Contact page at wendys.com, call 888-624-8140, or fill out Wendy's Customer Satisfaction Survey online.
Where can I find Wendy's menu and pricing for this location?
Menu and prices can be viewed at order.wendys.com or the Wendy's mobile app by selecting this location.
Are there any nearby places of interest around Wendy's at 5340 Forest Drive?
Nearby places include RadioShack electronics store, BP gas station, Ambassador Animal Hospital, and Woodforest National Bank, providing convenient services around your visit.
How can I use nearby transit or landmarks to find Wendy's on Forest Drive?
Wendy's is located near recognizable businesses such as Starbucks and Chipotle Mexican Grill, which can help you locate the restaurant easily on Forest Drive.
What nearby dining options are there if I want other meal choices around Wendy's Columbia?
Nearby restaurants include Blimpie sandwich shop, Golden Corral Buffet & Grill, Cook Out, Sonic Drive-In, and Hardee's for diverse dining options.
Are there hotels nearby if I am visiting Wendy's from out of town?
Yes, nearby hotels include Super 8 by Wyndham Columbia SC / Ft. Jackson and Extended Stay America Hotel Columbia - Ft. Jackson, convenient for visitors.