Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,264 reviews
5 stars
427
4 stars
297
3 stars
187
2 stars
97
1 star
256
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times in the drive-thru, often exceeding 20-30 minutes, with many leaving without placing an order.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, lack of communication, and a general feeling of being an inconvenience to employees.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty floors, sticky surfaces, and unsanitary conditions.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and food that was not fresh or properly prepared.
Management Issues
Several reviews suggested a need for better management and staffing, as the location appeared to be consistently understaffed and poorly managed.
- TCThomas, Craig Collins5 days ago5.0The chilly was nice and hot and tasty.
- PBPeg BlantonJan 2, 20265.0I just had the best experience ever at the Forest Drive Wendy’s location simply because a young man named Bruce took my drive thru order. Bruce is terrific…great customer service and so kind! He deserves some type of recognition!!!
- JWJosh WheelerDec 7, 20251.0This Wendy’s location sucks!! They got hardly any customers and the customers they have they cant serve timely AT ALL. I write this as I leave my spot in line in the drive thru. I’ll go next door.
- OOO ONov 29, 20251.0Went through the drive though. Could not understand the person on the other end except that they were cash only. Pulled up to the window. No greeting. Got the drinks, no ice at all. Had to ask, and it seemed bothersome to the person. He then asked the manager if there was a charge for ice. Food took forever but at least was accurate. Fries were not warm. We are just passing through but I will remember there’s a sonic across the street and a McDonald’s and Chick Fil A close by.
- ALAl LoweryNov 14, 20251.0Saw us come in and ignored us. Didn't take out order.said nothing then lock the door after we left cause they ignored us..if you don't like ya job quit..Don't do ppl like that
Frequently Asked Questions About Wendy's
Is Forest Drive Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's at 5340 Forest Drive, Columbia, SC?
The drive-through is open daily from 7:00 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, Wendy's at this location serves breakfast including combos, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's on Forest Drive?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's for delivery near 5340 Forest Drive?
Yes, delivery is available where offered. Check availability on the Wendy's app or order.wendys.com by entering your address.
What are the ways to contact Wendy's at Forest Drive for feedback or questions?
You can call (803) 847-1939, use live chat or leave a message on the Contact page at wendys.com, call 888-624-8140, or fill out Wendy's Customer Satisfaction Survey online.
Where can I find Wendy's menu and pricing for this location?
Menu and prices can be viewed at order.wendys.com or the Wendy's mobile app by selecting this location.
Are there any nearby places of interest around Wendy's at 5340 Forest Drive?
Nearby places include RadioShack electronics store, BP gas station, Ambassador Animal Hospital, and Woodforest National Bank, providing convenient services around your visit.
How can I use nearby transit or landmarks to find Wendy's on Forest Drive?
Wendy's is located near recognizable businesses such as Starbucks and Chipotle Mexican Grill, which can help you locate the restaurant easily on Forest Drive.
What nearby dining options are there if I want other meal choices around Wendy's Columbia?
Nearby restaurants include Blimpie sandwich shop, Golden Corral Buffet & Grill, Cook Out, Sonic Drive-In, and Hardee's for diverse dining options.
Are there hotels nearby if I am visiting Wendy's from out of town?
Yes, nearby hotels include Super 8 by Wyndham Columbia SC / Ft. Jackson and Extended Stay America Hotel Columbia - Ft. Jackson, convenient for visitors.