Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with many customers reporting rude and unprofessional behavior from staff.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, often receiving the wrong items or missing items altogether.
Food Quality
Several reviews mentioned that food was often cold, poorly prepared, or not fresh, leading to dissatisfaction.
Speed of Service
Many customers complained about long wait times, both in the drive-thru and for in-store orders, indicating a lack of efficiency.
Staff Attitude
Customers frequently noted a lack of friendliness and professionalism among staff, contributing to a negative dining experience.
ND
Nas Davis
Nov 14, 2025
1.0
Do not eat here. Pmo bad.
BK
Becca K
Nov 11, 2025
1.0
It never ceases to amaze me how its proven correct that restaurants with employees such as wendy's, mcdonald's, Burger King are the ones that are not worth dealing with and should be shut down by now. I was wondering why it took this woman so long to give me my change of $3.50, but then she gave me a torn up dollar bill that she hid in between the two other dollar bills. I mean half of this bill was missing. So when I pulled off and I went to go put my money in my wallet I realized it. You cannot mistake in this bill for a full bill. And then when I came in to get my money and show them what happened this big, tall, shrek sounding and looking woman had the audacity to stand there and laugh about it. This was at 1:40 p.m. on November 11th. I've gone to this Wendy's many a times and never had a problem. But I also realize it's only at certain times of the day. Even the manager that came to give me my dollar back didn't say she was sorry for her employees arrogance or anything. Don't waste your time here. To have to sit there and turn around just for a dollar because somebody is being arrogant on purpose, it's not worth it. Check your money regardless!!!
KH
King H
Nov 10, 2025
1.0
Paid for food and had us waiting for like 30mins just to find out they forgot to make the order 🤦🏿♂️
EW
Elisabeth Waddell
Nov 10, 2025
1.0
Not realizing that it was before 9 am I entered the lobby door that was already unlocked due to the fact that I had a trailer behind my truck I didn't want to drag it through the Drive-Thru on this particular day. The shift manager explained that I quote "all due respect " but our lobby doesn't actually open till 9 am. I replied ok that's fine and I turned to walk away to go back to my truck and wait. This girl actually said out loud that now she wanna have a attitude. I turned and said UM NO I DONT HAVE A ATTITUDE I SAID THAT IT WAS FINE. AND I WALKED TO MY VEHICLE TO WAIT LIKE I WOULD HAVE DONE. AFTER 9:03 AM I WALKED BACK UP TO THE DOOR AND IT IS LOCKED. I WAIT A FEW MIN NOBODY EVEN CANE TO LET ME IN THIS IS REDICIOUS.THEY NEED TO LEARN SOME CUSTOMER SERVICE SKILLS UP IN THAT PLACE THIS IS NOT THE FIRST TIME I HAVE GOTTEN ATTITUDE. ITS NOT ACCEPTABLE. THANK U ,
AA
Alicia
Nov 5, 2025
1.0
Lazy workers and terrible service acting crazy over sauce trying to charge extra for it and still didn't get the order right each time. Not wearing gloves either.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Columbia, SC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Columbia, SC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (803) 772-5901.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 34 Bush River Wendy’s serve breakfast?
Yes, this Wendy’s location in Columbia, SC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's on Bush River Rd.?
The drive-thru is open daily from 6:30 AM to 1:00 AM.
Is the Wendy's at 300 Bush River Rd. currently open?
Yes, this Wendy's location is open and serving customers.
Does this Wendy's location offer breakfast?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides at this location.
How can I place an order for delivery or takeout from this Wendy's?
You can order via the Wendy's mobile app or online at order.wendys.com by selecting this location.
What payment options are accepted at Wendy's on Bush River Rd.?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location for questions or feedback?
Call the location directly at (803) 772-5901 or use Wendy's Customer Care at 888-624-8140 and their online contact page.
Where can I find Wendy's menu prices and nutrition information?
Menu pricing and nutrition details are available on the Wendy's website, mobile app, and in-restaurant nutrition posters.
What nearby food options are available around Wendy's at 300 Bush River Rd.?
Nearby dining options include Zaxby's, Golden China Restaurant, 2Gingers Indian Buffet, Chick-fil-A, and another Wendy's location, offering a variety of cuisines.
Are there any nearby services to Wendy's on Bush River Rd. that might be useful?
Yes, nearby services include UPS Access Point for shipping, Advance Auto Parts for automotive needs, and Western Union for money transfer services.
What nearby places of interest can I visit around Wendy's on Bush River Rd.?
You can visit local places like Victory In God Church, St. Andrews Baptist Church, and various retail shops such as Dollar General and Elite Wholesale after your meal.