Wendy's

3.1
1500 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
300 Bush River Rd., Columbia, SC
29210, United States

Hours

Reviews

3.1
1,500 reviews
5 stars
431
4 stars
270
3 stars
222
2 stars
165
1 star
412

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers reporting rude and unprofessional behavior from staff.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, often receiving the wrong items or missing items altogether.

Food Quality

Several reviews mentioned that food was often cold, poorly prepared, or not fresh, leading to dissatisfaction.

Speed of Service

Many customers complained about long wait times, both in the drive-thru and for in-store orders, indicating a lack of efficiency.

Staff Attitude

Customers frequently noted a lack of friendliness and professionalism among staff, contributing to a negative dining experience.
  • ND
    Nas Davis
    Nov 14, 2025
    1.0
    Do not eat here. Pmo bad.
  • BK
    Becca K
    Nov 11, 2025
    1.0
    It never ceases to amaze me how its proven correct that restaurants with employees such as wendy's, mcdonald's, Burger King are the ones that are not worth dealing with and should be shut down by now. I was wondering why it took this woman so long to give me my change of $3.50, but then she gave me a torn up dollar bill that she hid in between the two other dollar bills. I mean half of this bill was missing. So when I pulled off and I went to go put my money in my wallet I realized it. You cannot mistake in this bill for a full bill. And then when I came in to get my money and show them what happened this big, tall, shrek sounding and looking woman had the audacity to stand there and laugh about it. This was at 1:40 p.m. on November 11th. I've gone to this Wendy's many a times and never had a problem. But I also realize it's only at certain times of the day. Even the manager that came to give me my dollar back didn't say she was sorry for her employees arrogance or anything. Don't waste your time here. To have to sit there and turn around just for a dollar because somebody is being arrogant on purpose, it's not worth it. Check your money regardless!!!
  • KH
    King H
    Nov 10, 2025
    1.0
    Paid for food and had us waiting for like 30mins just to find out they forgot to make the order 🤦🏿‍♂️
  • EW
    Elisabeth Waddell
    Nov 10, 2025
    1.0
    Not realizing that it was before 9 am I entered the lobby door that was already unlocked due to the fact that I had a trailer behind my truck I didn't want to drag it through the Drive-Thru on this particular day. The shift manager explained that I quote "all due respect " but our lobby doesn't actually open till 9 am. I replied ok that's fine and I turned to walk away to go back to my truck and wait. This girl actually said out loud that now she wanna have a attitude. I turned and said UM NO I DONT HAVE A ATTITUDE I SAID THAT IT WAS FINE. AND I WALKED TO MY VEHICLE TO WAIT LIKE I WOULD HAVE DONE. AFTER 9:03 AM I WALKED BACK UP TO THE DOOR AND IT IS LOCKED. I WAIT A FEW MIN NOBODY EVEN CANE TO LET ME IN THIS IS REDICIOUS.THEY NEED TO LEARN SOME CUSTOMER SERVICE SKILLS UP IN THAT PLACE THIS IS NOT THE FIRST TIME I HAVE GOTTEN ATTITUDE. ITS NOT ACCEPTABLE. THANK U ,
  • AA
    Alicia
    Nov 5, 2025
    1.0
    Lazy workers and terrible service acting crazy over sauce trying to charge extra for it and still didn't get the order right each time. Not wearing gloves either.

Frequently Asked Questions About Wendy's

Is 34 Bush River Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.