Wendy's

Reviews

• JN

  Johnna Neugent

  2 days ago
  1.0
  Very unorganized and poor quality location! Staff seemed overwhelmed! Out of most drink options and condiments/sauces and no kids meal toys. Food was barely warm. Had to to through the drive thru to get additional items. Will not try this location again. Locals say it is a frequent issue:(
• JW

  James Wise

  Feb 26, 2026
  5.0
  Great store. Super clean , friendly staff and HOT FOOD!!!!
• MB

  Monetta Butler

  Feb 13, 2026
  2.0
  It’s ridiculous that these staff members are not coached on proper customer service. They are either on mute, have an attitude or both. I don’t understand how they made it through the interview process with such a lack of personality and communication skills. People like that should not be dealing with the public. You are at work and have one job. It cost nothing to operate with integrity and respect.
• SW

  Shaniece williams

  Feb 10, 2026
  3.0
  I ordered a large fry and they forgot I was out here when I got the fry it wasn't even hot halfway full. I told him it was not fresh. They eventually gave me the fries, but they're worse than McDonald's
• TG

  Tiffany Guillory

  Feb 8, 2026
  1.0
  I was met at the speaker with rudeness for a pickup order in my name for an order I placed myself. It took several moments to get back to me at the speaker by the associate on the other side of the headset, I was still polite and understanding. I was told to pull around which wasn't a major issue, I'm patient. I was met at the window by the cashier/manager, only to be handed my food not spoken to initially then told to verify my name on the order, I said yes. I then verbally read out loud the order/ hanging receipt on the bag and nodded my head in agreement that all was correct, I then (with my window down) attempted to open the bag to verify the food contents inside the bag were also correct under the impression that the cashier/manager on duty was requesting this of me being that he HANDED my food and drink to me through the window as I began to open the sealed bag he yelled "why are you opening the bag?!" So aggressively that I was stunned. He then went on to explain what the purpose was which I barely heard. I looked at him with confusion and he asked me to hand it back to him and to pull up because my food would be brought out to me. I stared back at him due to being unsure with such a strange process and not appreciating being spoken to the way he did. I slowly pulled up and an alternative nice associate brought out my food. Then following opening my food, I can see it was placed in a new bag, (which was also fine) but the food was SUPER COLD with zero other vehicles in the line. I don't understand both the lack of kindness, frustration, clarity, and unprofessionalism let alone poor quality in food. This isn't my first encounter at this location where I've been met with poor customer service. I've given grace before for another night shift incident that I also should have documented to be addressed and with some months in between, I see nothing at all has changed. I will not be a customer here again for this to take place once more. Both incidents coincidentally were during an evening shift/pick up order through DoorDash.

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