Tropical Smoothie Cafe

3.6
219 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
10136 Two Notch Road, Columbia, SC
29229, United States

Hours

Reviews

3.6
219 reviews
5 stars
108
4 stars
31
3 stars
11
2 stars
19
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and issues with order accuracy.

Smoothie Quality

Several customers reported inconsistencies in smoothie quality, with some describing them as watery or not fresh.

Cleanliness

Multiple reviews mentioned unsanitary conditions, particularly in the bathrooms, affecting overall customer experience.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to dissatisfaction and frustration.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyed their smoothies, indicating that experiences can vary.
  • BC
    Buck Cola
    Nov 9, 2025
    1.0
    These 2 men are the rudest people I had to deal with in a retail chain. If you hate it so much you should get a different job
  • KS
    Kayla Sellers
    Nov 7, 2025
    1.0
    I have never had NASTY food from a tropical smoothie cafe. First time trying this one and my sandwich was just pitiful barely any turkey on it and overall not good. Not even sure how my smoothie was nasty if you follow a worldwide recipe for it. Don’t go to this one ever.
  • SS
    Savannah Smile
    Oct 27, 2025
    1.0
    Happy Hour is between 2pm to 4pm. However when I called and asked about it they hung up purposely! I called back and they finally admitted that I was correct Happy Hour is between 2p and 4p however when I asked about prices and specific drinks they hung up again! I would never recommend!
  • MW
    M. White
    Oct 2, 2025
    1.0
    I showed up at 7 on the dot and they didn’t open til 7:12 , The customer service is really bad they don’t speak and they come off like they don’t like their job , So In this economy I don’t have the time nor energy to spend my money with a company that has no respect so I … I will NOT BE BACK!!!
  • JH
    Jennifer Hayes
    Sep 22, 2025
    5.0
    Order was taken quickly person assisting was nice. Smoothie was delicious. The employees may seem a little stand-offish but they are focused on getting your order completed quickly.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours for Tropical Smoothie Cafe on weekdays?

The cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday.