Tropical Smoothie Cafe

3.3
461 reviews
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Business Details

4400 Fort Jackson Boulevard, Columbia, SC
29209, United States
(803) 724-2000
https://locations.tropicalsmoothiecafe.com/sc/columbia/4400-fort-jackson-boulevard
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About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
4400 Fort Jackson Boulevard, Columbia, SC
29209, United States

Hours

Reviews

3.3
461 reviews
5 stars
202
4 stars
54
3 stars
28
2 stars
35
1 star
142

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.

Smoothie Quality

Many customers reported that smoothies were often watered down, lacked flavor, or were poorly blended.

Cleanliness Issues

Several reviews mentioned unsanitary conditions in the store, including dirty surfaces and improper hygiene practices among staff.

Management Concerns

Feedback indicated dissatisfaction with management, particularly regarding staff behavior and customer service training.

Mixed Experiences

While some customers praised the new management and improvements, many others expressed disappointment with their experiences.
  • DG
    Dominic Giannascoli
    2 days ago
    1.0
    Wouldn’t let me sub out banana for peanut butter. Smoothie was icy and I didn’t even finish it. $10 I’ll never get back. Go to Jamba on forest drive instead.
  • HI
    Haydee Irizarry
    Dec 4, 2025
    3.0
    I asked for the peanut butter protien shake with extra peanut butter, extra banana and 1/2 the sweetener. It tasted like frozen milk with a little sugar. When I told them, he argued that he put 2 scoops of peanut butter. The shake was white. You could not taste peanuts nor banana. I didn't even see a banana anywhere. Will not go to this store ever again.
  • AU
    anonymous user
    Nov 23, 2025
    1.0
    Manger Very rude! he tried to argue with me because he miss heard my order and proceeded to make me pay the difference. He could’ve handled it with a better attitude.
  • HR
    Harry Rhodes
    Nov 12, 2025
    5.0
    Everytime I go there I get the best service and there is always a great atmosphere and I enjoy their food. It’s an overall great environment.
  • SW
    Sally Welsford
    Nov 4, 2025
    5.0
    Excellent service and quality of product. It is consistent every time I order. The people there are friendly and nice and work in an efficient manner. Highly recommended!
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Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours at Tropical Smoothie Cafe?

Dine-in service is available Monday through Friday from 7:00 AM to 9:00 PM, Saturdays 8:00 AM to 9:00 PM, and Sundays 8:00 AM to 9:00 PM.