Tropical Smoothie Cafe

3.3
457 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
4400 Fort Jackson Boulevard, Columbia, SC
29209, United States

Hours

Reviews

3.3
457 reviews
5 stars
201
4 stars
54
3 stars
27
2 stars
35
1 star
140

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.

Smoothie Quality

Many customers reported that smoothies were often watered down or lacked flavor, with inconsistent preparation across visits.

Cleanliness

Several reviews pointed out unsanitary conditions in the store, including dirty surfaces and improper hygiene practices by staff.

Staff Attitude

Customers frequently mentioned negative attitudes from staff, including lack of greetings and dismissive behavior.

Management Issues

Feedback indicated that management may not be effectively addressing staff behavior and operational problems, leading to a decline in service quality.
  • HR
    Harry Rhodes
    Nov 12, 2025
    5.0
    Everytime I go there I get the best service and there is always a great atmosphere and I enjoy their food. It’s an overall great environment.
  • SW
    Sally Welsford
    Nov 4, 2025
    5.0
    Excellent service and quality of product. It is consistent every time I order. The people there are friendly and nice and work in an efficient manner. Highly recommended!
  • AF
    Angela Faison
    Oct 9, 2025
    5.0
    Friendly staff, clean environment & good energy from the time you come in to when you leave!
  • JR
    Juleisse Rodriguez-Ayala
    Aug 27, 2025
    2.0
    My smoothie was fine, always is. But it's the matter of their service. I order a smoothie and split into two cups. First time going there a month ago, I asked for a cup holder the worker named "Chhaya" which was the server on the label. Gave me a stank face for asking for a cup holder. Now today I do the same thing, and she wanted to argue with me, that I have one smoothie so I can't have a cupholder. And I respond, "but I have two cups" I have to walk into work with bags etc., And I can't have a cupholder for two cups? I only got two hands, how am I supposed to hold two cups and everything else. That was very rude and not good service.
  • JD
    John Doe
    Aug 11, 2025
    4.0
    They did a pretty good job with my order and they have a great peanut butter protein shake. Would recommend, and I definitely prefer Tropical Smoothie over Smoothie King!

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours at Tropical Smoothie Cafe?

Dine-in service is available Monday through Friday from 7:00 AM to 9:00 PM, Saturdays 8:00 AM to 9:00 PM, and Sundays 8:00 AM to 9:00 PM.