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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.
Smoothie Quality
Many customers reported that smoothies were often watered down or lacked flavor, with inconsistent preparation across visits.
Cleanliness
Several reviews pointed out unsanitary conditions in the store, including dirty surfaces and improper hygiene practices by staff.
Staff Attitude
Customers frequently mentioned negative attitudes from staff, including lack of greetings and dismissive behavior.
Management Issues
Feedback indicated that management may not be effectively addressing staff behavior and operational problems, leading to a decline in service quality.
HR
Harry Rhodes
Nov 12, 2025
5.0
Everytime I go there I get the best service and there is always a great atmosphere and I enjoy their food. It’s an overall great environment.
SW
Sally Welsford
Nov 4, 2025
5.0
Excellent service and quality of product. It is consistent every time I order. The people there are friendly and nice and work in an efficient manner. Highly recommended!
AF
Angela Faison
Oct 9, 2025
5.0
Friendly staff, clean environment & good energy from the time you come in to when you leave!
JR
Juleisse Rodriguez-Ayala
Aug 27, 2025
2.0
My smoothie was fine, always is. But it's the matter of their service. I order a smoothie and split into two cups. First time going there a month ago, I asked for a cup holder the worker named "Chhaya" which was the server on the label. Gave me a stank face for asking for a cup holder. Now today I do the same thing, and she wanted to argue with me, that I have one smoothie so I can't have a cupholder. And I respond, "but I have two cups" I have to walk into work with bags etc., And I can't have a cupholder for two cups? I only got two hands, how am I supposed to hold two cups and everything else. That was very rude and not good service.
JD
John Doe
Aug 11, 2025
4.0
They did a pretty good job with my order and they have a great peanut butter protein shake. Would recommend, and I definitely prefer Tropical Smoothie over Smoothie King!
Can I order food from Tropical Smoothie Cafe using their app or website?
Yes, you can order ahead using the Tropical Smoothie app or online through their order website for delivery, curbside, or pickup.
What types of meals are served at Tropical Smoothie Cafe?
They serve breakfast, brunch, lunch, dinner, and late-night meals.
What payment methods are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Visa, and contactless payments.
What is the dress code at Tropical Smoothie Cafe?
The dress code is casual.
Are there any nearby places to visit after enjoying a meal at Tropical Smoothie Cafe?
Yes, nearby places include Rack Room Shoes for shopping, Spice Wing Columbia for additional dining options, and Posh Nail Spa for beauty treatments.
How can I get to Tropical Smoothie Cafe if I'm visiting nearby attractions like Michaels Stores or Banfield Pet Hospital?
Tropical Smoothie Cafe is conveniently located on Fort Jackson Boulevard near Michaels Stores and Banfield Pet Hospital, making it easy to stop by for a meal while visiting these spots.
Is Tropical Smoothie Cafe family-friendly and accommodating for children?
Yes, Tropical Smoothie Cafe welcomes families and offers a children's menu.