Business Details
About
American Restaurant
Location
Hours
Reviews
4.2
2,168 reviews
5 stars
1,312
4 stars
399
3 stars
172
2 stars
111
1 star
174
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and attentive service from staff, particularly highlighting individual servers like Chantal, Jess, and Carlos.
Food Quality
While some dishes received high praise, several reviews noted inconsistencies in food quality, with specific complaints about underseasoned entrees and cold food.
Atmosphere
The ambiance was generally appreciated, with mentions of live music and a lively environment, though some found it too loud at times.
Management Issues
Several reviews pointed out negative experiences with management, including unprofessional behavior and poor handling of customer complaints.
Bowling Experience
The bowling aspect received mixed reviews, with complaints about lane maintenance and overall quality, suggesting it may not be suitable for serious bowlers.
- SGSean Gee5 days ago1.0Only good thing is the live music. I am currently sitting here live as I write this review with a table of 8. We walked in & asked for a bowling reservation they gave us a table no bowling lane. Mentioned it & heard nothing so we proceeded to move on since we were hungry. We ordered food that took an hour in normally long for a restaurant of this size. The salmon came out under cooked & unseasoned. The fried ribs & mac n cheese never came out. The shrimp was unseasoned. ALL the fries came out cold. The fried ribs were the WORST ribs I have ever had in my life as a southern man…. No seasoning broiled them fried & a watered down BBQ sauce… no SC bbq flavor at all… Drinks sat at the bar being watered down by the ice melting unfortunately but you can tell they were strong at one point. Our waiter was over extended with big parties with no help was asked for a game to be changed & that took 20 minutes after 2 asks & a confirm on the first. I would not recommend eating at this place it is the worst attempt at any take on southern American cooking ever..
- NHNerd HerdNov 28, 20252.0The food was really good, and the overall atmosphere was fun and relaxing. However, the customer service completely ruined the experience. At the bowling area, the staff member assigned to our lane acted irritated the entire night. She barely engaged with us, looked annoyed every time we needed something, and didn’t show any interest in providing decent service. The only time she suddenly became proactive was at the end—when she wanted a tip. That alone says everything. Because of this, I will not be returning.
- DCDoris Choice-WorkmanNov 20, 20255.0Chantal is by far the best bartender. We go there to see her, and she always makes us feel so welcomed. She is always engaging with her guest that sits at her bar, and go above and beyond to make sure the experience is superb and on point. I make time in by busy schedule to always come when she is there. We have become on of her regulars. Thanks Chantal for always having that pretty smile on your face, and making us feel welcomed!!!
- TMT McFaddenNov 19, 20253.0I really like the ambiance of this place. Nice decor, live music that's not overwhelming loud, bowling, drinks. My first time going. The most enjoyable were the appetizers. I had a few issues with the food. The Mac and cheese had good flavor but had a weird burnt taste like the oven hadn't been cleaned in a while. I would never order an entrée from here again. The steak wasn't seasoned well, and a bit tough, the greens had a metallic taste and extremely soft and mushy like from a can, it also had an odd taste. The fish was ok, but not seasoned well. I would go back again if I was near main street and wanted someplace nice to sit and talk over drinks and for the bar food. I liked the booth seats but they sank in quite a bit making it hard to get close to the table. The zucchini fries were good, but greasy.
- MRMarcella RodriguezNov 15, 20255.0I love to come to The Grand for a low-key bar and eating experience. I've usually come around the holidays to meet up with friends but recently went out on a Friday night just to see how it would go. The hosts all greeted us openly, and our friend who waited for us at the bar was also treated well by her bartender. Once we asked for a table, we were seated then served by Carlos who is an absolute delight! He filled our night with so much fun that we came back after leaving! Most of the staff we met were so friendly, accommodating, and had good vibes (unfortunately we didn't get everyone's names). Carlos even referred one of the hosts, Emma, to our friend who wanted some suggestions which was so helpful. We didn't take any pictures of the food or drinks this time, but everything was very tasty. We all agreed that we will have to come back more often to support a local spot with so many wonderful people on staff that really became a highlight of our night!!
Frequently Asked Questions About The Grand on Main
Does The Grand on Main accept reservations?
Yes, The Grand on Main accepts reservations to ensure you have a table when you visit.
What are the opening hours for The Grand on Main?
The Grand on Main is open Monday to Thursday from 11:00 AM to midnight, Friday from 11:00 AM to 2:00 AM, Saturday from 10:00 AM to 2:00 AM, and Sunday from 10:00 AM to midnight.
Where is The Grand on Main located?
The Grand on Main is located at 1621 Main Street, Columbia, SC 29201, United States.
What type of cuisine does The Grand on Main serve?
The Grand on Main is an American restaurant offering a variety of classic and contemporary dishes.
How can I make a reservation at The Grand on Main?
You can make a reservation at The Grand on Main online via their booking page at https://www.exploretock.com/the-grand-on-main-columbia?tock_source=tock&tock_medium=search_nav or call them at +1 803-766-0151.
What social media platforms can I use to follow The Grand on Main?
You can follow The Grand on Main on Facebook at https://www.facebook.com/1327981193924147 and on Instagram using the handle @thegrandonmain.
Are there nearby entertainment options close to The Grand on Main?
Yes, nearby entertainment includes The Nickelodeon Theater and The Pastor's Study music venue, which you can visit before or after dining at The Grand on Main.
What dessert options are available near The Grand on Main?
Nearby dessert spots include Paradise Ice for frozen treats and Sweet Cream Co., which offers ice cream, smoothies, juices, and baked goods, perfect for a sweet treat after your meal.
Are there other dining choices near The Grand on Main?
Yes, close by you can find Urban Tiki, a bar and pub, as well as Salina Cafe offering African cuisine and Robinson Room, a tapas bar and lounge for diverse dining experiences.
Can I combine a visit to The Grand on Main with some wellness activities nearby?
Absolutely, Corazon Holistic Health and RevIVe Wellness Studio are nearby for alternative medicine and spa services, perfect for a relaxing day around your visit.