Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Columbia Subway® Restaurant at 101 Sparkleberry Crossing Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, others are reported to be rude and unprofessional.
Food Quality
Several customers expressed dissatisfaction with the quality and preparation of their food, including incorrect orders and unsanitary conditions.
Cleanliness
There are multiple complaints regarding the cleanliness of the restaurant, with reports of dirty surfaces and unsanitary practices by staff.
Staffing Issues
Customers noted frequent issues with staffing, including long wait times and inadequate service during busy hours.
Inconsistent Experience
Overall experiences vary significantly, with some customers having positive interactions while others report negative experiences, leading to a lack of consistency.
IB
Ikeya Baker
Feb 20, 2026
3.0
My husband ordered us Subs for lunch through the app and let’s just say it wasn’t what was imagined.
CW
Courtney Williams
Jan 28, 2026
5.0
Yvette is the best hands down. She always has such a positive attitude and always smiling. She makes you feel welcome time you walk through the door. She was training nyssir tonight and he was doing very well. Seems confident in what he is doing. He also had a smile and seems to be training well tonight. Ava also has a warm and welcoming spirit also. She always smiling when I come in subway. I always feel welcome when I come to the store.
AS
alexis shephard
Jan 26, 2026
1.0
I visited this Subway today and had a disappointing experience due to poor customer service. I was not greeted upon entering, which immediately set an unwelcoming tone.
I clearly stated that I wanted my sandwich toasted. When I had to repeat myself after the tuna was already on the bread, one employee appeared visibly irritated, and the employees exchanged looks that made me feel uncomfortable for simply clarifying my order.
When I requested bacon after the sandwich came out of the toaster, I was again met with attitude rather than professionalism. I should not feel hesitant to speak while placing a standard order.
Although the employee who completed the transaction did tell me to have a great day after her coworker stepped away, the lack of courtesy earlier in the interaction had already defined the experience.
Professional customer service should be consistent and not dependent on which employee is present at the counter.
AA
a._pequena
Jan 21, 2026
5.0
I had to place a very last-minute catering order for an event, and Ms. Ava was the associate who stepped in to help. She was able to swiftly complete my order and did an exceptional job throughout the entire process—all with a smile on her face. The FNE family is incredibly grateful for her outstanding service!
TK
Tatum Koucky
Jan 20, 2026
5.0
10 out of 10! This subway never disappoints and is my go to for lunch. Ava and Vette are always super friendly and make an effort to remember us and our orders. The Vibes are always high and welcoming. I never leave without a laugh or a smile on my face. The sandwiches are always consistent and the restaurant is always clean. Best subway around!
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