Subway

3.6
225 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Columbia Subway® Restaurant at 101 Sparkleberry Crossing Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
101 Sparkleberry Crossing Road, Columbia, SC
29229, United States

Hours

Reviews

3.6
225 reviews
5 stars
95
4 stars
47
3 stars
27
2 stars
10
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rudeness and lack of greetings from staff, leading to a negative dining experience.

Food Quality

Several reviews mentioned issues with food quality, including incorrect orders, insufficient toppings, and concerns about food safety.

Cleanliness

Customers expressed dissatisfaction with the cleanliness of the restaurant, noting dirty conditions and unsanitary practices by staff.

Staffing Issues

Frequent mentions of understaffing and long wait times were noted, with some customers leaving due to lack of service.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendliness and the quality of the food.
  • JJ
    James
    Oct 28, 2025
    1.0
    Zero greeting upon walking in. Grab my two to go subs. Hour later both my wife and I have terrible stomach aches - still have them hours later. Thanks for the food poisoning.
  • MR
    Mr. Jason Roberts
    Oct 28, 2025
    5.0
    Just left and the young lady was working by herself and was very friendly and helpful. It is very refreshing to have people that care about their customers in today’s society. Thank you for your amazing customer service.
  • TC
    T L C
    Oct 21, 2025
    1.0
    First off, I came in and no one was at the front. Someone finally came out (3 mins later) after the oven timer went off, they had pizza cooking. There was no greeting, just a oh I'm sorry. The manager was leaving at that time so she was doing something with the register. The way she asked did I want cookies or chips was as if she was bothered. The girl never handed me my sandwich. I had to reach back to grab it. Then I asked, do I just grab my own cup because neither of them offered it to me and no one said thank you or anything. They were just rude. The last time I came there it was later in the evening and the man who worked that night had a attitude. I'm definitely done with this store at this location.
  • CD
    Contrina Durant
    Oct 13, 2025
    1.0
    I ordered my food today at 11:32am. The date is 10/13/2025. The lady behind the counter said that she was the manager. That was the worst customer service I've ever had. She was rude and inconsiderate. Her attitude was horrible. She seemed bothered that a customer actually walked in the store. I will not be going back.
  • AJ
    Aliya Jones
    Oct 5, 2025
    1.0
    This store closes at 9pm; however, there is a sign on the door that says 08:15. I arrived at 7:50 pm and the open light was off.

Frequently Asked Questions About Subway

What is the address of the Subway restaurant in Columbia?

The Subway restaurant is located at 101 Sparkleberry Crossing Road, Unit 5, Richland, Columbia, SC 29229.

What are the operating hours of Subway at 101 Sparkleberry Crossing Road?

Subway is open Monday through Wednesday from 9:00 AM to 10:00 PM, Thursday and Friday from 8:30 AM to 10:00 PM, Saturday from 9:00 AM to 10:00 PM, and Sunday from 9:00 AM to 9:00 PM.