Customer Service
While some customers praised the friendly and helpful staff, others reported rude behavior and poor service, particularly during evening shifts.
Food Quality
Many reviews indicated inconsistent food quality, with complaints about cold, burnt, or incorrect orders, as well as issues with food safety.
Wait Times
Customers frequently mentioned long wait times for orders, both in the drive-thru and when ordering inside, leading to frustration.
Cleanliness
Some customers noted cleanliness issues, particularly in the bathrooms and dining areas, which detracted from their overall experience.
Operational Hours
Several reviews highlighted confusion regarding the advertised 24-hour service, with reports of the location being closed during late-night hours.