Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Columbia, SC. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3036 Broad River Road for the ultimate SONIC experience!
Location
Hours
Reviews
3.6
1,533 reviews
5 stars
587
4 stars
335
3 stars
234
2 stars
110
1 star
267
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of exceptional and poor customer service experiences, with some employees praised for their friendliness while others were reported as rude and unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to dissatisfaction.
Wait Times
Numerous reviews highlighted long wait times for both drive-thru and stall service, often exceeding reasonable expectations.
Food Quality
Several customers expressed disappointment with the quality of food, citing issues like cold items, undercooked food, and overall dissatisfaction with taste.
Cleanliness and Maintenance
Some reviews noted cleanliness issues and broken equipment, contributing to a negative dining experience.
- AGAmanda Greenlaw2 days ago1.0The staff at night are lazy, rude and ignorant. The morning staff are friendly and helpful!! The parking lot is absolutely atrocious! It would improve customer traffic flow if you would actually fix the parking lot. If you're going to stop doing online orders at a certain time, maybe let us know in the app before we arrive?
- BMBeth McKDec 22, 20255.0We always get great service here. It's not usually terribly busy.
- MDMatt DaltonDec 8, 20255.0TJ's a great employee, everytime i go here ,which is alot, between doordash and my own meals, he's consitantly providing great customer service, and sonics' should consider themselves lucky and cut this man a bonus based off the profits earn quarterly.
- DJDonna JamiesonNov 18, 20255.0Our button did not work to call for ordering, so we went up to the window. The young lady was exceptional in helping us, I wish I knew her name!
- AOAngie Otaku_MomNov 7, 20251.0Do not go at night I hours l guess is what I have found. Ordered premium chicken and it was so hard it tasted like it had been sitting put for hours. Could not eat.