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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Columbia, SC. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 315 Assembly Street for the ultimate SONIC experience!
Customers frequently reported long wait times, rude staff, and poor customer service experiences.
Food Quality
Many reviews mentioned inconsistent food quality, including cold, soggy, or improperly cooked items.
Staff Performance
While some employees received praise for their friendliness and helpfulness, others were criticized for being rude or unprofessional.
Order Accuracy
Numerous customers experienced issues with incorrect orders and missing items.
Cleanliness
Several reviews noted unsanitary conditions, including dirty floors and old food items.
CG
Charlie Gallman
Dec 10, 2025
1.0
Seriously the service is trash went to a stall because the drive thur was backed up a city block and I was told stalls were closed i had to leave the store go down the street turn around come back down the street to get in line to wait a hour for online half my order
BN
Baby Nowah
Dec 3, 2025
1.0
Got there at 8:09 left at 9:25 they stopped taking orders to go outside for a smoke break got my food and was cold and soggy
SC
Sarah Carson
Nov 21, 2025
1.0
The stalls close at 8 o’clock, even though there is no signs put up anywhere. And you can still check in on the app and it will not let you know that the stalls are closed. We waited for almost an hour today for three drinks and there were several other cars that did the same around the 45 minute mark I went up to the door and started knocking on the door only to get ignored by several employees. I open the door only to receive nasty looks. Just asking to talk to somebody. After another five minutes, I open the door again and somebody came out there and said that the order has been sitting in the drive-through line for 45 minutes and how did I not know the stalls were were closed and I said because we could still check in on the app and she let me know that the sonic app has nothing to do with the actual sonic restaurant so they have no idea when an order is placed through the app which I have never heard of before. And there was no way that she could control a refund or do anything different.I watched her make the drinks and her hand was all over the lids of the drink with no gloves on and the floor looked disgusting from what I could see. overall 0/10.
MN
Margaret Newman
Nov 19, 2025
2.0
I mean it has the Sonic menu and u get ur food ig, but it’s just the worst Sonic on the planet….
MP
Michael Pierce
Nov 11, 2025
1.0
Rude staff. Threw my food away as I did not trust that the staff prepped my food right without doing something to it.