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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Columbia, SC. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 315 Assembly Street for the ultimate SONIC experience!
Numerous customers reported long wait times, poor service, and unprofessional staff behavior, particularly during night shifts.
Food Quality
Many reviews highlighted issues with food quality, including cold, soggy, or improperly cooked items, as well as incorrect orders.
Customer Service
While some staff members received praise for their friendliness, many customers experienced rude service and a lack of responsiveness from employees.
Operational Problems
Customers noted inconsistencies with operating hours and issues with the mobile ordering system, leading to confusion and dissatisfaction.
IM
Ian Matthews
Feb 12, 2026
1.0
GOT A OERO BLAST HAD PEANUT BUTTER CUPS IN IT!!! THATS A SEVERE HEALTH HAZARD! Lucky I’m not allergic lawsuit in the making! Went and parked at a stall at 900pm. Waited for 5 minutes just to get told stalls close at 8 (no signs saying so) got my burger and it was so greasy the bottom bun was soggy. Had a long hair in my tots as well. They forgot my drink had to remind them. Absolutely terrible service never again!
CM
Collin McHugh
Feb 2, 2026
1.0
Have gone to this location several times night staff needs to be entirely replaced I have been here 20+ times over the last 3 months 1/3 of the time they take my order the other 2/3 they refuse on top of that I never have a problem when they refuse I go home and order it to me that means there lazy and refuse to make orders and don’t want to do there job and would love to speak to someone about these experiences because it’s incredibly unprofessional and disappointing and I know I’m the only person who’s having this issue
SM
Sabrena L. Myers
Feb 1, 2026
2.0
My experience, I was doordashing downtown.I had two waters to pick up.I picked up one order still waiting on the other order for like a hour or so.The first order I got it took like twenty or thirty minutes.Still waiting on the second order of like a hour.Talk to the manager and everything told me.They was waiting on fire patties, still didn't get it.It was after seven o'clock.I ain't been there over a hour.And some minutes
MS
Matthew Spotts
Jan 29, 2026
1.0
Sat in the Mobil order pickup area for over thirty minutes before seeing someone who arrived after me receive their food, called the carhop over to be told they are really backed up. Terrible service, way to long of a wait and way to overpriced for the little amount of food and overalll experience.
MG
Megan Green
Jan 26, 2026
2.0
I work from 5 o’clock till 2 AM in the morning this sonic is open 24 hours supposedly whenever I get off I’m looking to go for a hot meal so I can get home and get in the bed whenever I get here to the drive-through they tell me that they are closed. I feel as if they are sitting on the clock getting paid for free. There was one time I did call And the manager assured me that she would look into the issue. I went again that night I called and they were open. I ordered a number 11 with tots. My chicken sandwich was old. The chicken was not fresh. The chicken color was dark. I asked for tater tots I was giving fries. I didn’t even pull back around to confront the issue because it was already late and I was tired Wanted to get in the bed Memorial of this don’t go at night.