Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Columbia, SC. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 4436 Hard Scrabble Road for the ultimate SONIC experience!
Location
Hours
Reviews
4.1
1,197 reviews
5 stars
614
4 stars
324
3 stars
138
2 stars
39
1 star
82
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the friendly and attentive staff, others reported rude behavior from management and issues with order accuracy.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about old or improperly prepared items, while some customers enjoyed specific menu items.
Wait Times
Several customers noted long wait times in the drive-thru, leading to dissatisfaction, especially when combined with incorrect orders.
Management Issues
Multiple reviews pointed out problems with management, including unprofessional behavior and poor handling of customer complaints.
- SNSalim NageeullahDec 24, 20255.0Great service and food so fresh, hot and delicious
- JGJerome GrantNov 21, 20255.0Tina !!!!!!!!!!! She was completely understanding and displayed her high levels of customer service in correcting a small oversight.
- JRJessi ReedyNov 6, 20255.0Amazing as always and good music playing
- JTJana ThomasNov 2, 20251.0First off they gave me the wrong order. Went inside and talked to one employee she took my bag and went to the manager (wish I would’ve gotten his name) and he cussed her out in a loudly manner where me and another customer could hear. Telling her she was wrong for taking the bag and yelling at her why she can’t do anything right. The girl walked out said she was done. When he finally came to me and said I’ll bring your right order out when it’s ready. I seen her out there waiting I had told her how crazy it was the way she was treated and apologized to her he happened to be behind me and said to me “what was crazy?” I said you talking to her like that. He proceeds to tell me well she kept interrupting me. It doesn’t matter if she was or wasn’t you don’t talk to anyone like that period and for the manager to come out into my conversation while I was talking to her like he wanted to do something. This location needs to get their management under control.
- JSJanelle SummersOct 31, 20252.0For a drive thru restaurant, the wait is very long. For the wait, you would expect the food to be fresh. I ordered tots and they tasted old or may have been made in dirty/old grease. I was unhappy with the quality of the food and the wait time. Customer service was okay.