Service Quality
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor service.
Food Quality
Food quality is inconsistent, with reports of overcooked items, incorrect orders, and unsatisfactory taste.
Wait Times
Customers frequently mention long wait times, particularly for drive-thru and online orders, leading to frustration.
Cleanliness
Concerns were raised about cleanliness in both the dining area and restrooms, impacting overall customer satisfaction.
Atmosphere
The location is noted for having a pleasant atmosphere and nice interior, but service issues detract from the experience.