Smashburger

4.2
1629 reviews

About

Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Smashburger
718 Fashion Dr., Columbia, SC
29229, United States

Hours

Reviews

4.3
1,581 reviews
5 stars
1,104
4 stars
185
3 stars
96
2 stars
54
1 star
142

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Will, Jamie, and Alice.

Food Quality

Overall, the food received positive feedback for being delicious, fresh, and hot, with particular highlights on the burgers and Brussels sprouts.

Cleanliness

The restaurant was frequently noted for its cleanliness, with several reviews mentioning clean tables and a tidy environment.

Order Accuracy

There were mixed reviews regarding order accuracy, with some customers experiencing issues like incorrect items or preparation mistakes.

Atmosphere

Customers appreciated the welcoming and pleasant atmosphere, making it a favorable dining experience.
  • MO
    Manny Ortiz
    1 day ago
    5.0
    Been here twice since moving and from the customer service to the quality of the food, it’s perfect. Will definitely be back a ton!
  • SR
    Sarah Robertson
    2 days ago
    5.0
    Alice, who took my order was so kind; made sure the kitchen knew I had Celiac's and that they take the necessary precautions! Good food is great but great service is better!!
  • AS
    Amanda Sharpe
    Nov 11, 2025
    5.0
    First time at Smashburger and it was delicious. The onions were a little strong for my liking but otherwise the burger was great. I also liked the hot dog in the Texas toast bun. Yum!
  • RS
    Richard Sharpe
    Nov 11, 2025
    5.0
    My wife and I ate our Veterans Day lunch with Smash Burger. The food was amazing, the service was outstanding, fast, and friendly. We will definitely be back again soon!
  • JT
    John Trussell
    Nov 1, 2025
    1.0
    Been here a few times before food is great but we went in there and was told by staff there is a 15 min wait time to place our order because they said they were "backed up". We asked if we can just place the order we didn't mind the wait time for food and the lady worker told us no. Very weird experience I've never had in any fast food establishment. The workers looked passed and annoyed im assuming because we were a party of 6 walking in. But we left and went to top dawn tavern so at least we tried a new place while down here. Food was good at top dawg

Frequently Asked Questions About Smashburger

What type of food does Smashburger offer?

Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.

What are the operating hours for Smashburger at 718 Fashion Dr.?

Smashburger is open daily from 11:00 AM to 9:00 PM.