Brand Certified
Panera Bread
3.6(920 reviews)
Certified by Panera Bread • Feb 22, 2026
Business Details
1321 Robert's Branch Pkwy, Columbia, SC
29203, United States
Certified by Panera Bread • Feb 22, 2026
(803) 708-9198
Certified by Panera Bread • Feb 22, 2026
https://www.panerabread.com/en-us/cafe/locations/sc/columbia/1321-robert's-branch-pkwy
Certified by Panera Bread • Feb 22, 2026
About
Certified by Panera Bread • Feb 22, 2026
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Columbia is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Panera Bread • Feb 22, 2026
Hours
Certified by Panera Bread • Feb 22, 2026
Reviews
3.6
920 reviews
5 stars
413
4 stars
174
3 stars
83
2 stars
83
1 star
167
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and lack of accountability from management.
Cleanliness
Many customers reported unsanitary conditions in the restaurant, including dirty tables and restrooms, which detracted from their dining experience.
Food Quality
While some customers praised the food, many expressed disappointment with portion sizes, incorrect orders, and overall food quality not meeting expectations.
Long Wait Times
Several reviews mentioned excessive wait times for orders, both in-store and drive-thru, leading to frustration among customers.
Pricing Concerns
Customers frequently commented on high prices relative to the quality and portion sizes of the food, leading to perceptions of poor value.
- TGTony Guzman3 days ago5.03rd time visiting this location only to get plain bagels. The other times i went too late. The person at the counter was very helpful and pleasant. The bagles were fresh and tasted good. Recommended.
- DBDenise Nichole BurbageFeb 7, 20265.0This was me and my husband's 1st time eating here, I highly recommend if you are looking for healthier cleaner eating options. The soup is exceptional and oh so delicious 😋 the bread is freshly baked and amazing 😍 none of that killer ingredients, like what the government uses to poison us with mass grocery store products etc . Anyway just check it out, we Are going to have breakfast there in the morning because the menu has some amazing looking deli meat asiago and everything bagel bagels.. will update you on the breakfast menu Monday morning but so far 10 outta 10 Stars
- CSCamille SockwellJan 23, 20265.0Glad their machines were working today can order without an employee and their was some up front as well so have that options too it is nice to find a real human now too
- WBWestAfrican BabyJan 10, 20261.00/10 Stars should be an option. Small portions, high prices, don’t accept their own coupons, and don’t accept cash!
- KCKrystle ClardyJan 8, 20262.0I stopped going to Panera due to the customer service but today will be my last day ! I rather Starbucks instead ! Presentation of the food was horrible ! I addressed to the manager the young man who made it sucked his teeth because I had to come back two times for items I paid for ! Panera do better ! He had on a hoodie and wasn’t in uniform . Two managers on duty and they allowed him to come in like that and still make food . Mangers do better !
Frequently Asked Questions About Panera Bread
Does Panera Bread Columbia accept reservations?
No, Panera Bread Columbia does not accept reservations.
What are the operating hours for Panera Bread Columbia?
Panera Bread Columbia is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sundays.
Is drive-thru service available at Panera Bread Columbia?
Yes, Panera Bread Columbia offers a drive-thru service.
Can I order online for delivery from Panera Bread Columbia?
Yes, you can order online for delivery through their website or mobile app.
What types of meal options does Panera Bread Columbia serve?
Panera Bread Columbia serves breakfast, lunch, brunch, and dinner.
What payment methods are accepted at Panera Bread Columbia?
Panera Bread Columbia accepts American Express, Cash, Discover, Mastercard, and Visa.
What is the address and contact number of Panera Bread Columbia?
Panera Bread Columbia is located at 1321 Robert's Branch Pkwy, Columbia, SC 29203. The phone number is +1 803-708-9198.
Can I enjoy complimentary Wi-Fi while dining at Panera Bread Columbia?
Yes, Panera Bread Columbia offers complimentary Wi-Fi for guests.
Which nearby restaurants can I visit around Panera Bread Columbia?
Nearby restaurants include McDonald's, Firehouse Subs, Suishya Asian Cuisine, Suishaya Asian Restaurant and Bar, Whataburger, Chick-fil-A, Panda Express, and Scooter's Coffee. You can explore these options before or after visiting Panera Bread.
What hotels are close to Panera Bread Columbia?
The Hampton Inn & Suites Columbia Killian Road is nearby, providing convenient accommodation if you are visiting the area.
Brand Certified Facts from Panera Bread
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Certified February 22, 2026Yext Knowledge Graph
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