Panera Bread

3.7
778 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains
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Business Details

933 Gervais Street, Columbia, SC
29201, United States
(803) 799-3060
https://www.panerabread.com/en-us/cafe/locations/sc/columbia/933-gervais-street
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About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Columbia is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
933 Gervais Street, Columbia, SC
29201, United States

Hours

Reviews

3.7
778 reviews
5 stars
355
4 stars
157
3 stars
85
2 stars
50
1 star
131

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times and incorrect orders, indicating a lack of staff efficiency and training.

Food Quality

While some customers enjoyed the food, others criticized it for being subpar, with complaints about incorrect items and freshness.

Customer Service

Mixed reviews on customer service; some praised individual staff members while others reported rude or unhelpful interactions.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions.

Parking Concerns

Customers expressed frustration with parking availability, noting that it can be difficult to find a spot.
  • JW
    Jewelian Williams
    Dec 27, 2025
    1.0
    I made and order and ask for it to be toasted it was never toasted and then I told them it was never toasted again and my order just sat there for 20 minutes and never was toasted
  • MG
    Melissa G
    Dec 12, 2025
    2.0
    Had note on one of the registers tu use kiosk to place your order however my daughter had a certificate from her school for a free meal which required a person. Finally placed order with someone but the wait for our food was extremely long. There were several people waiting in this narrow walkway. We all were allblooking at the screen to see the status of our order. An hour later our order was ready! It was my first time eating at Panera but after this experience; it will be my LAST!
  • CS
    Camille Sockwell
    Dec 12, 2025
    5.0
    Good food but had to pay to park so I really was not happy about that but they made my order pretty quick I'm not used to ordering online saved money doing it but I would rather do the kiosk
  • KL
    Katelyn Latta
    Dec 7, 2025
    1.0
    I’ve never had a good experience at this Panera. They never have enough workers, and you will wait a minimum of 45 minutes for your order and they don’t feel bad at all. When you finally get your order, it will be completely wrong and the workers will not remake it nor refund.
  • AK
    Ayyanna Kegler
    Nov 24, 2025
    5.0
    Had an issue w a DoorDash order called and spoke to ELI he was very helpful in ensuring my order was to my liking it arrived and was perfect!
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Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread does not accept reservations.

What are the operating hours of Panera Bread Columbia on weekdays?

Panera Bread Columbia is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sundays.