Panera Bread

3.6
847 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Columbia is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
277 Harbison Blvd, Columbia, SC
29212, United States

Hours

Reviews

3.6
847 reviews
5 stars
357
4 stars
159
3 stars
89
2 stars
82
1 star
160

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude staff, slow service, and incorrect orders, leading to a frustrating experience.

Food Quality

While some customers enjoyed the food, many expressed disappointment with the quality, including cold items and missing ingredients.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty bathrooms and improperly handled food.

Pricing Concerns

Customers felt that the prices were too high for the quality and quantity of food received.

Mixed Experiences

Some patrons praised the food and service, indicating that experiences can vary significantly depending on the time and staff.
  • JH
    jay hood
    1 day ago
    1.0
    awful service
  • TM
    Tyler M
    Nov 10, 2025
    1.0
    I should have read the reviews first. This place is exactly what the reviews say, extremely slow to get out any order. I placed a to-go pick up order in I sat in the drive-thru for 20 minutes without moving. So then I came inside and was told that it's still not ready. I also looked around to see that they were a ton of people sitting around with drinks but no food. I was also told my order is not ready when the only thing I ordered was soup and a drink. Online won't let me cancel either so I walked away from $16 because the wait was too long.
  • BF
    Ben Fowler
    Nov 3, 2025
    5.0
    Love the Chipotle chicken sandwich with tomatoes brisket soup.
  • FA
    Frankie Abdullah
    Oct 17, 2025
    1.0
    Food ok but very rude to customer order missing and no sorry just nasty rude workers
  • FD
    Francesca David
    Oct 13, 2025
    2.0
    Mislabeled my food as someone who had already left, so it sat there getting cold while saying they couldn’t find my order! No cheese or croutons on soup, no side of baguette, no apology.

Frequently Asked Questions About Panera Bread

Does Panera Bread Columbia accept reservations?

No, Panera Bread Columbia does not accept reservations.

What are the operating hours for Panera Bread Columbia?

Panera Bread Columbia is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 7:00 AM to 8:00 PM.