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McDonald's

3.4
(2245 reviews)

Business Details

7501 Garners Ferry Rd, Columbia, SC
29209, United States
(803) 776-6685
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7501 Garners Ferry Rd, Columbia, SC
29209, United States

Hours

Reviews

3.4
2,245 reviews
5 stars
757
4 stars
448
3 stars
384
2 stars
204
1 star
452

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and incorrect orders, particularly in the drive-thru.

Staff Attitude

While some reviews praised friendly staff, many others highlighted rude behavior from management and employees.

Food Quality

Several customers complained about cold or stale food, as well as incorrect orders, indicating inconsistency in food preparation.

Cleanliness

Mixed feedback on cleanliness, with some noting a clean environment while others reported unsanitary conditions.
  • SN
    Shugg Nunnery
    Feb 19, 2026
    2.0
    Ordered online for mobile pickup waited 27 minutes an no thy were not busy.. finally had to go in to get my food an had to wait another 10 minutes while the staff was being loud with eachother playing around instead of doing there dang job. Had to go back in twice because they left out two burgers and french fries. Worse experience an got home our big Mack’s didn’t have any sauce on them an I got 16 nuggets instead 20…
  • JM
    justin mullins
    Feb 4, 2026
    1.0
    Multiple visits for door dash. There's always a line of people and never anyone manning the counter. If you want "fast" food, this is not the place to get it. Expect at least a 10 minute wait
  • NM
    Nicole M
    Feb 1, 2026
    1.0
    I ordered 30 minutes before breakfast ended. I get there to pick it up in drive-thru, line not moving and cars leaving. So I get out of drive-thru and go in to get my pre-ordered meal for my 10 yo daughter who is with me. We go in and they refuse to give me my order stating I have to go back to the drive-thru. Then they say they canceled my order because breakfast is over. But I ordered 30 minutes ago!!! Then, it turns out after I left that they DIDN'T cancel my order. I keep trying to press "cancel order" in the app but the app says I can't because the order is being prepared. So I paid for a meal I didn't receive. DONT GO TO THIS LOCATION AT 7501 GARNERS FERRY. ITS THE 3RD TIME I HAD TO LEAVE WITHOUT MY ORDER!! I finally learned my lesson. Save yourself the headache.
  • KH
    Kate -Goss- Harris
    Jan 30, 2026
    4.0
    Very friendly & attentive staff!!! It's really nice to find a restaurant, especially fast food style, where everyone seems to work together as a team AND not be so negative about being at work!
  • TA
    Terrence Archie
    Dec 31, 2025
    1.0
    The manager “E” at the Garners Ferry location was extremely rude. My order was messed up and she didn’t seem to care at all. I explained my order was wrong and basically nothing happened. This is ridiculous. I don’t see myself coming back to this location unless the management is charged.

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 7501 Garners Ferry Rd, Columbia, SC?

The dine-in hours are Monday to Thursday and Sunday from 6:00 AM to 11:00 PM, and Friday to Saturday from 5:00 AM to midnight.

What are the delivery hours for this McDonald's location?

Delivery is available daily from 6:00 AM to 10:00 PM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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