McDonald's

3.4
2222 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7501 Garners Ferry Rd, Columbia, SC
29209, United States

Hours

Reviews

3.4
2,222 reviews
5 stars
750
4 stars
442
3 stars
384
2 stars
203
1 star
443

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times often exceeding 20 minutes.

Customer Service

Many reviews highlighted poor customer service, including rude staff and lack of attention to customers at the counter.

Order Accuracy

Numerous customers experienced issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold or poorly prepared food.

Cleanliness

While some customers noted cleanliness and a pleasant atmosphere, others reported unsanitary conditions and a lack of maintenance.
  • TB
    Tam Bethel
    Nov 8, 2025
    1.0
    Every time I come here I’m in the drive thru line for 30 mins or more it’s so aggravating
  • JM
    Jenna Marie
    Nov 2, 2025
    4.0
    Ordered curbside delivery, waited 25 minutes for my food and ended up getting the wrong drink and was late to work
  • CM
    Comedian Black Magik
    Oct 30, 2025
    4.0
    Its just McDonald's nothing special happened on THIS VISIT Thank Goodness!!! The best way to have a good visit at ANY McDonald's is to just Go in there and keep your head down. Dont do ANYTHING CRAZY like ASK for any service that may be confused as EXTRA by an employee. IF YOU DIDNT GET NAPKINS THEN ITS JUST A HAND TO MOUTH DAY FOR YOU THATS ALL!!! DINT YOU DARE TRY AND GO BACK TO MAKE A REQUEST FOR THOSE NAPKINS ESPECIALLY IF THEY STILL HAVE YOUR FOOD BEHIND THAT COUNTER. I WOULDN'T RISK IT PERSONALLY BECAUSE McDonald's employees tend to EASILY MISTAKE YOUR REQUESTING THINGS AFTER YOU'VE ALREADY ORDERED AS DOING EXTRAS AND YOU DONT WANNA BE LABELED AS A NEEDY CUSTOMER WHILE YOUR FOOD IS STILL UNDER CONSTRUCTION AND IN THEIR POSITION LOL IJS ITS YOUR STOMACH & YOUR RISK TO TAKE.i can say that IM 100 PERCENT SURE THAT McDonald's does NOT Sell NIKE OR JORDAN BRAND BURGER BUNS though just in case you get one lol.
  • KS
    Kirbys Lawn Care Service
    Oct 29, 2025
    1.0
    Ordered curbside pick up. Took 15 mins sitting in our car and us going in to get our food. They only focus on drive thru apparently. Noticing this trend at other locations as well.
  • MV
    miguel velez
    Oct 15, 2025
    1.0
    Customer service is the worst you can ever experience how to standing there for like 20 minutes she was attending someone else before she saw us get there we just stood there then give us didn't acknowledge us at all food is poor I walked out I did not even purchase anything I recommend everyone stop going to that McDonald's to show them take care of your customers

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 7501 Garners Ferry Rd, Columbia, SC?

The dine-in hours are Monday to Thursday and Sunday from 6:00 AM to 11:00 PM, and Friday to Saturday from 5:00 AM to midnight.

What are the delivery hours for this McDonald's location?

Delivery is available daily from 6:00 AM to 10:00 PM.