McDonald's

3.4
2237 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7501 Garners Ferry Rd, Columbia, SC
29209, United States

Hours

Reviews

3.4
2,237 reviews
5 stars
755
4 stars
446
3 stars
384
2 stars
203
1 star
449

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and food not being prepared as requested.

Speed of Service

The drive-thru and service speed were frequently criticized, with customers reporting long wait times and slow service.

Food Quality

Several reviews mentioned cold or stale food, with some customers expressing dissatisfaction with the freshness of their meals.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for excellent service and noted positive experiences with food quality.
  • TA
    Terrence Archie
    Dec 31, 2025
    1.0
    The manager “E” at the Garners Ferry location was extremely rude. My order was messed up and she didn’t seem to care at all. I explained my order was wrong and basically nothing happened. This is ridiculous. I don’t see myself coming back to this location unless the management is charged.
  • JB
    james beilman
    Dec 28, 2025
    1.0
    Ordered delivery through Uber eats. Ordered a 10 piece chicken McNugget meal and two cheeseburgers. When I opened the sealed bag, I was missing everything except one cheeseburger and some soggy fries.
  • GB
    Glock Bonds
    Dec 27, 2025
    1.0
    I Order two 10 peace and a 6 peace nugget with a cheeseburger meal and a hamburger and got everything but my hamburger I ask the man at window was everytime inside my bag before I pull off and he replayed yes back too me and get home too not have my son’s hamburger kinda aggregating because I stay atleast 15 or 20 minutes away and coming back for a single burger is kinda not worth it I have called 3 times and there phone goes too the voicemail so cant notify them of their mistake only post something one here even doe it’s a waist of my time again
  • SK
    Steven K
    Dec 27, 2025
    1.0
    Did an app order for pick-up. Restaurant employees refused to provide my order, even though I paid for it. Terrible service!
  • DM
    Dominique Mckiver
    Dec 18, 2025
    2.0
    Fries were not done and tasted like they were old. The apple pies were hard. Not fresh at all.

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 7501 Garners Ferry Rd, Columbia, SC?

The dine-in hours are Monday to Thursday and Sunday from 6:00 AM to 11:00 PM, and Friday to Saturday from 5:00 AM to midnight.

What are the delivery hours for this McDonald's location?

Delivery is available daily from 6:00 AM to 10:00 PM.