Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and food not being prepared as requested.
Speed of Service
The drive-thru and service speed were frequently criticized, with customers reporting long wait times and slow service.
Food Quality
Several reviews mentioned cold or stale food, with some customers expressing dissatisfaction with the freshness of their meals.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for excellent service and noted positive experiences with food quality.
TA
Terrence Archie
Dec 31, 2025
1.0
The manager “E” at the Garners Ferry location was extremely rude. My order was messed up and she didn’t seem to care at all. I explained my order was wrong and basically nothing happened. This is ridiculous. I don’t see myself coming back to this location unless the management is charged.
JB
james beilman
Dec 28, 2025
1.0
Ordered delivery through Uber eats. Ordered a 10 piece chicken McNugget meal and two cheeseburgers. When I opened the sealed bag, I was missing everything except one cheeseburger and some soggy fries.
GB
Glock Bonds
Dec 27, 2025
1.0
I Order two 10 peace and a 6 peace nugget with a cheeseburger meal and a hamburger and got everything but my hamburger I ask the man at window was everytime inside my bag before I pull off and he replayed yes back too me and get home too not have my son’s hamburger kinda aggregating because I stay atleast 15 or 20 minutes away and coming back for a single burger is kinda not worth it I have called 3 times and there phone goes too the voicemail so cant notify them of their mistake only post something one here even doe it’s a waist of my time again
SK
Steven K
Dec 27, 2025
1.0
Did an app order for pick-up. Restaurant employees refused to provide my order, even though I paid for it. Terrible service!
DM
Dominique Mckiver
Dec 18, 2025
2.0
Fries were not done and tasted like they were old. The apple pies were hard. Not fresh at all.
What are the regular dine-in hours for McDonald's at 7501 Garners Ferry Rd, Columbia, SC?
The dine-in hours are Monday to Thursday and Sunday from 6:00 AM to 11:00 PM, and Friday to Saturday from 5:00 AM to midnight.
What are the delivery hours for this McDonald's location?
Delivery is available daily from 6:00 AM to 10:00 PM.
Does this McDonald's offer drive-thru service and what are its hours?
Yes, the drive-thru is open every day from 5:00 AM to midnight.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order McDonald's food for delivery or curbside pickup at this location?
Yes, services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order McDonald's food online or through a mobile app?
You can order via the McDonald's App available on iOS and Android, or visit their online order site at https://mcdonalds.smart.link/mjuu1ggdi.
What services does this McDonald's location provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby restaurants can I visit after dining at McDonald's?
Nearby dining options include Cook Out, Waffle House, Chick-fil-A, Mobay 2 at Carolina SunSplash, Carolina SunSplash Bar and Grill, and Ruby Tuesday.
Are there any notable retail stores near McDonald's on Garners Ferry Rd?
Yes, nearby retail stores include Aaron's Appliance Store, Ollie's Bargain Outlet, Southeastern Salvage Home Emporium, and Outpost Liquors.
What nearby services might be useful to customers visiting this McDonald's?
Customers may find nearby services such as Gas stations like Gulf Oil, truck rentals from U-Haul Neighborhood Dealer, and financial services including RockItCoin and DigitalMint Bitcoin ATMs and AllSouth Federal Credit Union helpful.