McDonald's

3.0
2291 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7400 Wilson Blvd, Columbia, SC
29203, United States

Hours

Reviews

3.0
2,291 reviews
5 stars
593
4 stars
391
3 stars
371
2 stars
242
1 star
694

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely poor service, including rude staff, long wait times, and incorrect orders.

Food Availability

Many reviews mentioned that the location frequently runs out of menu items, leading to customer dissatisfaction.

Cleanliness

Several customers noted unsanitary conditions, including dirty floors and tables, contributing to a negative dining experience.

Employee Attitude

Multiple reviews highlighted unprofessional behavior from employees, including lack of courtesy and poor customer service.

Food Quality

While some customers praised the food for being hot and fresh, others reported issues with cold or improperly prepared items.
  • CK
    Chi Kwok
    Nov 16, 2025
    2.0
    Waiting time was 20 minutes, much longer than I expected. I ordered a big Mac meal and upgraded my drink to a milkshake by adding $2.10. When my order was served, they told me that they didn't have ice-cream that day; and they just gave me a cup for soda without refunding the $2.10 I paid extra for the milkshake. The service was rough and impolite.
  • HB
    Honest Branson
    Nov 10, 2025
    1.0
    So I found a game piece in my cheesburger and brought it in. No apology she just took the bag and remade the food. I said I wanted the cheeseburger she served me and said she wasn't going to get it out of the trash. Also they had the cops issue a no trespassing notice by the police. Will be going to corporate to see what they have to say. Thank God they have video.
  • YA
    Yiddy A
    Nov 7, 2025
    2.0
    “ Very Poor Management “ 3 out of 4 kiosk not working Very long wait time to get burgers & fries Broken TV menu and broken monitor for # ( it’s broken for over a month, how do I know, check the review before this one and the picture of broken screen looks the same, they did not fix or replace ) The food was 2.3 star, but not good ( Waited a very long time for my food, 19 minutes just for 2 burgers and fries ) Everyone that I saw come during the time I waited, No one was happy with the service, or the atmosphere ( one lady was asking if she can get a refund, because she was waiting 14 minutes just for a small fries, One guy was accused of stealing his own berger Another three people were complaining that the weight is ridiculous, A DoorDash female came in picking up an order they told her we don’t have that item I saw about 9 to 12 people during the time I was there and when I say No One, I literally mean No One Was Happy Again, Very Poor Management McDonald’s If you don’t believe me, come and check it out yourself,
  • TW
    Trevor Walker
    Nov 3, 2025
    5.0
    Having a bad day, got lost, hungry, having to use the restroom, turned around. Managed to get to the ta next door. All of ta food is closed. Restrooms closed. I go to the mcdonalds, inside closed, drive through only. I can't bring in my truck but they were so gracious to let me in and order and use the restroom. I don't know if it was the desperation, events leading to it, or just good cooking, but best burger ive had from mcdonalds in a while
  • JS
    Javier Santiago
    Oct 31, 2025
    1.0
    Was doing doordash and pulled up around 9:45 to try and pick it up. The store is advertised to close at 12. The doors were locked and once I went to the drive thru they told me they were closed. I told them I had an order to pick up and was told they didn't have it even though they didn't ask for the order name. So I got less pay since I couldn't complete the job and someone didnt get their food.

Frequently Asked Questions About McDonald's

What are McDonald's operating hours for dine-in service?

McDonald's is open daily from 5:00 AM to midnight.

When is the drive-thru at McDonald's open?

The drive-thru operates every day from 5:00 AM to midnight.