McDonald's

3.0
2311 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7400 Wilson Blvd, Columbia, SC
29203, United States

Hours

Reviews

3.0
2,311 reviews
5 stars
596
4 stars
392
3 stars
371
2 stars
244
1 star
708

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted extremely poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Customers reported unsanitary conditions, including dirty floors and tables, and a lack of basic hygiene supplies.

Food Availability

Many customers experienced issues with menu items being unavailable, including popular items like chicken nuggets and ice cream.

Operational Issues

Frequent complaints about the restaurant not opening on time and closing early, leading to customer frustration.

Mixed Food Quality

While some customers praised the food for being hot and fresh, others reported cold or incorrect orders.
  • DD
    Dee Dee
    3 days ago
    2.0
    Fish sandwich was old and fries were hot never equal up. Get to window cashier on her phone had to wait until she finished texting or Facebook. Just sad all McDonald's are slack and need real managers.
  • MM
    Melissa
    Jan 5, 2026
    1.0
    Something is really wrong with this McDonald's. One of the managers is down right childish and rude. She remembers me when I come through the line because she makes it a statement to bully me by giving me a double quarter pounder with cheese box with a regular room temperature quarter pounder with cheese burger in the box. This is after I say I want it cooked to order and fries hot. Beware everything you read that is negative is true sometimes.
  • EA
    Edith Alicia Rivera Alicea
    Jan 2, 2026
    2.0
    When it comes to southern hospitality- this is NOT it! They barely had anything on the menu- no water , no nuggets and we waited 5 minutes or more before they erased our order and we had to inside to order. This is what the drink station looked like. We had to ask for a cup and they didn’t even get our order correct. We paid for two apple slices and only got one.
  • LL
    LeRicke
    Dec 28, 2025
    1.0
    This McDonald location does not open as listed! Do not waste your time driving to this location at opening hours listed online. There will be cars in the parking lot and employees in the restaurant but no one will take your order or even let you know the hours THEY intend on opening. Not to mention when THEY DO ALLOW you to order they will give you an incorrect order and have an attitude with you after your purchase if you request napkins or ketchup. This is by FAR… one of the worst locations I’ve visited, I DO NOT RECOMMEND purchasing anything from this location do to my experience.
  • TH
    Toney Harrison
    Dec 21, 2025
    1.0
    One of the absolute worse McDonalds. The door says they open up at 5am,here it is 8:22am and still not open. It’s a person moping and ignoring customers. It’s like they make their own hours here. They never open on time.

Frequently Asked Questions About McDonald's

What are McDonald's operating hours for dine-in service?

McDonald's is open daily from 5:00 AM to midnight.

When is the drive-thru at McDonald's open?

The drive-thru operates every day from 5:00 AM to midnight.