Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
1,579 reviews
5 stars
440
4 stars
257
3 stars
217
2 stars
150
1 star
515
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Customers reported unsanitary conditions in the restaurant and bathrooms, with some describing it as the dirtiest McDonald's they have encountered.
Order Accuracy
Many customers experienced issues with their orders being incorrect or incomplete, leading to frustration and dissatisfaction.
Food Quality
Several reviews mentioned cold or poorly prepared food, with complaints about items being overcooked or stale.
Staff Attitude
The attitude of the staff was frequently criticized, with reports of unprofessional behavior and lack of attentiveness to customers.
- JSJacqueline S5 days ago4.0The employees tend to favor the drive thru and have you waiting.
- KRKim RoperNov 7, 20252.0Service is extremely slow cant be a fast food restaurant if you wait at the drive through to order more than 15 minutes
- CACheryl ArchieOct 23, 20251.0The service I received today was horrible at best. I was accused of doing something shady because the app did not process my order and automatically charge my debit card. The order was $14.85 and showed as pending on my bank account. I was fine with using my physical card until a worker, that wasn’t helping at the window, stated I was trying to do something shady. Instead of assisting with resolution, you decide to insult the customer.
- GTGames TodayOct 23, 20251.0I had to get my order at all. Three windows still was incorrect after I pulled off no politeness whatsoever from the staff. If you don’t like your job, find another one.
- TRTracy RuckerOct 15, 20251.0Came they’re at 11:25 PM when they close at 12 AM ask for a number one big Mac meal fresh meat and a number 92 cheeseburger meal fresh meat and was told that they have no meat. All they have is chicken but they have over 35 minutes before they close unheard of. I’ve worked at McDonald’s. I’ve been eating McDonald’s for years. I’ve never been told there’s no meat unless they’re completely out in the store. There’s no way there’s no way McDonald’s. Someone ordering right or whatever at the end of the day is very very unprofessional and I will not be going to that McDonald’s anymore.
Frequently Asked Questions About McDonald's
What are the regular opening hours of this McDonald's location?
This McDonald's in Columbia, SC is open daily from 5:00 AM to midnight.
What are the delivery hours for this McDonald's?
Delivery service is available every day from 6:00 AM to 10:30 PM at this McDonald's location.
Is there a drive-thru available and what are its hours?
Yes, the McDonald's has a drive-thru open daily from 5:00 AM until midnight.
What types of payment are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer pickup and delivery services?
Yes, it offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order McDonald's food through a mobile app?
Yes, you can use the McDonald's app available on both the Apple App Store and Google Play Store for mobile ordering.
What services are available at this McDonald's besides food?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby places can I visit before or after dining at McDonald's on Parklane Rd?
You can visit nearby places such as Tokyos Beauty Bar, Evolved Events venue, or Kmart for shopping.
Are there other fast food options close to this McDonald's?
Yes, Hardee's and Sub Station II deli sandwich shop are nearby alternatives.
Where can I find nearby services like banking or mobile phone retail near McDonald's Columbia, SC?
First Citizens Bank and Cricket Wireless Authorized Retailer are close to this McDonald's location.