Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,601 reviews
5 stars
531
4 stars
292
3 stars
240
2 stars
154
1 star
384
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, particularly during late hours and busy times, with many waiting over 20 minutes for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and confusion at the drive-thru, leading to customer frustration.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing poor service and lack of professionalism.
Cleanliness
While some customers noted cleanliness in the restaurant, others reported unsanitary conditions, particularly in the bathrooms.
Food Quality
The quality of food received mixed reviews, with some customers enjoying their meals while others complained about cold or stale food.
- MRMariel Natali Olivo Reyes3 days ago4.0Han mejorado muchísimo, la atención hoy fue muy buena y la camida estaba recién hecha
- SBSamuel BoldenOct 31, 20254.0Few of many that will get your order correct as well as the food match your order!!!
- UUUnbrokenJupiterOct 27, 20251.0Late night service is horrible. Cashier took almost 10 minutes to get on the speaker. I called the store to see if the drive thru was still open due to it being 11 minutes before close, with 4 others in line and I assume this was a manager who answered the phone to say someone would be with me shortly and that they only had 4 workers on staff. The cashier finally came over the speaker to ask what my order was, I requested the #6 with the no sauce on the wraps. The cashier asked which wrap and I proceeded to repeat that I wanted no sauce on the wraps. He asked again to which I responded it doesn’t matter which wrap he chooses because I do not want sauce on the wraps to which his response was “you’re the customer, and I’m the employee” insinuating it wasn’t up to him to make that choice. As the customer with free will, I left the drive thru without an argument because I will gladly go somewhere else to spend my money. I will never understand why people apply for jobs they aren’t happy with.
- JCJason's channelOct 22, 20251.0Horror place they won't give you the deals on the window. I even heard other people asking about other deals and this one woman keeps telling people there is no deals. Which clearly she is lying. And should not be working there refusing to give people the deals McDonald's has. Lady name is Lora. Who refuses to give people the deals.
- MDMike DOct 17, 20254.0Came to this restaurant at 8:06 on a Friday night and the dining room was closed so I had to walk to the restaurant next door to spend my money. As I was sitting in the parking lot eating, I noticed several other people in my situation spending their money at the restaurant next to yours because your doors were closed
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 5480 Forest Dr, Columbia, SC?
McDonald's is open daily from 6:00 AM to 11:00 PM except on Friday and Saturday when it closes at midnight.
What are the drive-thru hours at this McDonald's location?
The drive-thru operates daily from 6:00 AM to 11:00 PM, extending to midnight on Fridays and Saturdays.
Can I order delivery from McDonald's at this location, and what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 10:00 PM through their delivery service.
What delivery and pickup services does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment options are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a mobile app available for ordering from McDonald's?
Yes, you can order using the McDonald's app available on iOS and Android platforms.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's has a drive-thru service.
What nearby restaurants can I visit around McDonald's at 5480 Forest Dr?
Nearby restaurants include Chick-fil-A, Fatz Southern Kitchen, Panera Bread, Tijuana Flats, Little Panda Express, Wingstop, Subway, and Chubbys Burgers.
Are there any nearby shopping or retail places close to McDonald's?
Yes, nearby retail and shopping places include East Forest Plaza, East Forest Plaza I, Mattress Firm, Walmart Supercenter, Metro by T-Mobile, RadioShack, GameStop, and Spirit Halloween.
What amenities nearby McDonald's can a customer visit for services other than dining?
Customers can visit nearby places like Time To Shine Car Wash, Petco, Vetco Vaccination Clinic, King Nail Spa, US Patriot Barber, and Western Union for various personal and service needs.