Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,618 reviews
5 stars
536
4 stars
292
3 stars
241
2 stars
155
1 star
394
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers reported issues with food temperature and incorrect items, with some expressing dissatisfaction with the overall quality.
Management Issues
Several reviews pointed to poor management practices, including lack of staff training and inadequate handling of customer complaints.
Cleanliness
While some customers noted cleanliness, others mentioned unsanitary conditions, particularly in the bathrooms.
Customer Experience
Mixed experiences were reported, with some praising friendly staff while many others described negative interactions.
- CCCaitlin2 days ago1.0consistently the worst mcdonald’s i’ve ever been to! i come here once every few weeks to see if the experience ever improves, but it never does. i wait in EXTREMELY long lines for food almost every time. there was one occasion where my friend was in the drive thru for nearly an hour and they ended up getting the order wrong! had to wait another 20 minutes for them to make the extra burger that they forgot. to their credit, they gave us extra cookies as a sorry. doesn’t feel like enough though when this is consistently the same bad place. the line will be absurdly long and orders just won’t be taken for up to 15 minutes at a time! absolutely insane! i have thankfully had positive interactions with staff, but that’s about it as far as good things go. i could go on about more bad stories, i do not recommend coming here in the slightest.
- NJnikki jeffersonDec 31, 20255.0All kids love it here. If they're happy so am I.
- SWShaniece williamsDec 21, 20251.0This food service is unbelievable. Waiting almost an hour and they're still giving me the wrong food. It's ridiculous. Do not come here. Trash service
- BWBrandy WestDec 19, 20251.0Too busy and the kids they had working there didn't care. Order was wrong. Fish sandwich was cold. Fries were over salted. Horrible
- BLBen LahoodNov 30, 20251.0Expect 20 minutes wait on a good day and often 30-40 minutes (inside or drive through) You can go to an actual restaurant get your food just as quick and pay only a few dollars more if that. Its mot just this location, however this one does suck, this has just become the norm for mcdonalds across the country. Mcdonalds wait times have become absurd. Honestly just stop eating here, dont let the corporate narcissists continue to treat you like this while you hand them your hard earned money. They have gone too far, too cheap, and too understaffed. And if you work at mcdonalds, quit. Just quit. Its not worth the sassy customers blaming you for all the problems caused by this company being stingy. Its not worth it, theyll fire you when they make their fry cook robot anyways. Dont eat here and dont work here, things need to change
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 5480 Forest Dr, Columbia, SC?
McDonald's is open daily from 6:00 AM to 11:00 PM except on Friday and Saturday when it closes at midnight.
What are the drive-thru hours at this McDonald's location?
The drive-thru operates daily from 6:00 AM to 11:00 PM, extending to midnight on Fridays and Saturdays.
Can I order delivery from McDonald's at this location, and what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 10:00 PM through their delivery service.
What delivery and pickup services does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment options are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a mobile app available for ordering from McDonald's?
Yes, you can order using the McDonald's app available on iOS and Android platforms.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's has a drive-thru service.
What nearby restaurants can I visit around McDonald's at 5480 Forest Dr?
Nearby restaurants include Chick-fil-A, Fatz Southern Kitchen, Panera Bread, Tijuana Flats, Little Panda Express, Wingstop, Subway, and Chubbys Burgers.
Are there any nearby shopping or retail places close to McDonald's?
Yes, nearby retail and shopping places include East Forest Plaza, East Forest Plaza I, Mattress Firm, Walmart Supercenter, Metro by T-Mobile, RadioShack, GameStop, and Spirit Halloween.
What amenities nearby McDonald's can a customer visit for services other than dining?
Customers can visit nearby places like Time To Shine Car Wash, Petco, Vetco Vaccination Clinic, King Nail Spa, US Patriot Barber, and Western Union for various personal and service needs.