Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food, leading to customer frustration.
Staff Attitude
Feedback varied on staff demeanor; while some customers praised friendly service, others reported rude or dismissive behavior from employees.
Food Quality
Several customers expressed disappointment with food quality, citing cold, raw, or improperly prepared items.
Play Area Issues
The closure of the play area, despite no rain, was a significant concern for families, leading to dissatisfaction among parents.
RW
Rex Wilkinson
6 days ago
5.0
They’ll give you a cheeseburger
JB
Jessica Boylan
Nov 14, 2025
5.0
Tyreek was an absolute pleasure, love his energy.
LH
Lindsay Haile
Oct 22, 2025
1.0
Pls actually give SAUCE WHEN ITS ORDERED!!!!!!!!! Good grief. This is like the 4th time in a row. 40 nuggets and not a single sauce that was asked for. It's not that hard.
QW
Qian Wang
Oct 19, 2025
5.0
Best McDonald's experience ever had. The lady work at here so generous to every costumer, especially nice to the kids. Love this place, my kid want to come back everyday!
KB
Kathy Blackmon
Oct 8, 2025
1.0
I am very disappointed with this McDonald’s!! I have taken my two granddaughters there several times over the last few years and they enjoyed playing in the play area. They was always other children’s that loved meeting and playing with. I am keeping them this week and went To this McDonald’s for lunch and invited another friend and her two grandchildren. The playground was closed, even though the sign says was open. We ask if they were going to open the playground and a nice gentleman working there said he would ask, he came back and said They would open it, but that they closed the play area when it rained. It was not raining outside. It was cloudy but no rain so he went and asked a second time while we waited for about 15 minutes, came back and said no they were not going to open it so we went to Chick-fil-A across the street and they had a great time. Today, Wednesday, we went back to the McDonald’s and invited the same friend and her two grandchildren we were all inside and the play area Was closed again it was not raining outside! We waited, and finally, someone said that they would open it. The woman in charge was eating or taking a break. Another woman and her grandson had said the lady said as soon as she finished her break, they would open it. Again we waited after a while. I went up to another woman who was cleaning a table and asked if they were going to open the play area and she said no if it is closed and locked, it is closed. So we left and went back to Chick-fil-A and had our lunch there and let the kids play in their indoor play area! Not only did they not have the play area open for the second time in a week they had no ice cream or milkshakes because someone had not delivered the milk product or whatever they need to make milkshakes or ice cream. I am not sure what’s going on at that McDonald’s, but it is awful and it will be a long time before I take my grandchildren back or even tell anyone about it! The women in there were very rude and dismissive, I am not sure who owns this particular McDonald’s, but I am going to find out and call corporate to recommend that they do some work on that McDonald’s. Terrible experience!!! I am looking for another McDonalds around that has a play area that is not always closed!!
What are the regular opening hours of McDonald's at 4801 Garners Ferry Rd, Columbia, SC?
McDonald's is open daily from 5:00 AM to midnight, except on Fridays and Saturdays when it closes at 1:00 AM.
What are the delivery hours for this McDonald's location?
Delivery is available every day from 5:00 AM to 10:30 PM.
Does this McDonald's offer drive-thru service?
Yes, the drive-thru is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
Which payment options are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I order food online from this McDonald's?
You can order online via their delivery URL or mobile app linked through https://mcdonalds.smart.link/mjuu1ggdi, or download the McDonald's app from the Apple App Store or Google Play Store.
What services are available at this McDonald's?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any gyms close to this McDonald's where I can work out before or after my meal?
Yes, Results Fitness is nearby, a great place to work out before or after visiting McDonald's.
Can I fill up my gas tank near this McDonald's location?
Yes, there is a Shell gas station nearby for your fuel needs while visiting McDonald's.
What banking options are near this McDonald's for quick access to an ATM or banking services?
There are Wells Fargo locations nearby to access ATMs and banking services conveniently during your visit to McDonald's.
Are there other fast food options near this McDonald's to consider?
Yes, Church's Chicken, Spice Wing Columbia, and Jersey Mike's Subs are nearby fast food and sandwich shops you might want to try.