Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor service.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, or long wait times for food.
Cleanliness
The cleanliness of the restaurant is inconsistent, with some reviews noting clean facilities while others mention unsanitary conditions.
Food Quality
Food quality is often criticized, with reports of cold or improperly cooked items, though some customers enjoyed their meals.
Operational Issues
Frequent complaints about the drive-thru being slow, kiosks malfunctioning, and the restaurant not being open 24 hours as advertised.
AG
Anna Gilmore
Nov 12, 2025
1.0
Disgusting food. How do you have Luke warn food at the time lunch time starts!
SF
Sierra Fenton
Nov 7, 2025
3.0
Women's restrooms were filthy.
CB
Chuck Barras
Nov 1, 2025
5.0
It's McD's, however one lady that works there is exceptional. the reason I go back. I will get her name because she deserves recognition
SF
Sonia Flores
Oct 24, 2025
1.0
So unfriendly
HS
Hiliard Sumpter
Sep 27, 2025
4.0
My food was hot and fresh. The employees were nice and polite. They greeted me with a smile. The restaurant including the restrooms were clean and had a fresh smell.
The negative was that the kiosk didn't work. I tried two kiosk. The first allows me to order but I couldn't pay. The second kiosk only allowed me to Tap.