Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported long wait times, incorrect orders, and poor customer service experiences.
Food Quality
Feedback on food quality was mixed, with some customers receiving cold or undercooked items, while others praised the freshness of their meals.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
Staff Attitude
Customer experiences with staff varied, with some praising friendly service while others reported rudeness and lack of attention.
Mobile Orders
There were complaints about mobile order fulfillment, including delays and incorrect items being provided.
MM
Mina
1 day ago
5.0
I went to McDonald’s today and it was pretty solid. I grabbed a McChicken, fries, and a Sprite. The fries were fresh and crispy, the sandwich tasted good, and the service was quick. It’s nothing fancy, but it hit the spot.
GP
George phill
Nov 16, 2025
1.0
20 minutes to be told they only had one sandwich left- worker brought sandwich out to show us, and they didn’t even offer a refund and we had to demand it. she then went to back of house and we waited another 25 minutes and nothing- took a ridiculous amount of time to actually catch the ‘managers’ attention (if that is what you can even call him) and we refunded both meals. Worst service I have ever received- rude, unaware and unhelpful. The red head was even worse and kept giving everyone dirty looks. Not only that but she had the sandwich and yet took another 15 minutes to just get fries while still walking back and forth form the fries station and around the kitchen,while the whole time giving us dirty looks and attitude when we asked for a refund as if it isn’t common sense.
LL
Lena
Oct 31, 2025
1.0
This is the second time either my husband or I have gone to this McDonald’s, and they’re always extremely behind. I understand that some places might be understaffed, but it really seems like there’s no leadership here. The drive-thru line was ridiculous, so my husband went inside to pick up our order — only to find several other people waiting, some for over an hour. We ordered through the app, so we couldn’t even get a refund in-store. My husband waited over an hour and still didn’t get our food. This is absolutely ridiculous and unacceptable.
DH
Daniel Huggins
Oct 31, 2025
2.0
Food good but the personal who worked as the HBO could have said thank you or do you need any condiments, she slammed the window talk about service but the women working in what McDonald's call the hole at 1st window was polite. Some people especially now days don't even understand what customer service is about no job is that hard.
MN
Matt Neville
Oct 28, 2025
2.0
It's october twenty eighth, and I went to mcdonald's and bought four large meals. Two large fillet of fish meals, two big mac meals. Not one of the items had a monopoly game piece on it. I asked the gentleman and he said all they had was ten piece.Nugget boxes. He wasn't even aware that the other things came with the game pieces. Let's be honest.The food sucks.And I did not go for the food but now i'm out forty dollars.And i've got no monopoly pieces. Not even one. I understand that people run out. However, it would appear that this location never had the cups.Because i've ordered from them multiple times and never gotten a monopoly piece on the cup or the hash browns, and now it appears they're out of everything.And the game is halfway through running.
Oh, I just got home and one of those fillet of fish was actually a double fillet of fish.Which I did not order. I don't feel like they blessed me.I feel like they gave me old food. I would just rather get what I ordered.
Edit: i just got a reply on here.And it wants me to click on a link and then fill out the same information again
You've already wasted my time once and then I spent more time online commenting.And now you want me to spend more time. Listen, there are people that complain cuz.They want to continue doing business.And that's why they complain... that's not what this is. I simply want what happened to be made aware so that others wont dwal with the same issue. I'm not looking for this to be reconciled on my behalf.
What are the operating hours for this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week, including holidays.
Does this McDonald's offer drive-through service?
Yes, the drive-through is open 24/7 at this location.
What ordering options are available for customers?
Customers can order via the McDonald's App, online delivery, curbside pickup, same-day delivery, and no-contact delivery.
What payment methods does this McDonald's accept?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
It is located at 4301 Hardscrabble Rd, Columbia, SC, 29229, USA.
Are there any fitness centers near this McDonald's?
Yes, Planet Fitness and Bodysmith Fitness gyms are nearby, perfect for a workout before or after your meal.
What grocery or retail stores are close to this McDonald's?
Nearby stores include Food Lion for groceries, Pet Supplies Plus for pet needs, and 5 Star Balloons Design Studio for party supplies.
Where can I find medical facilities near McDonald's at 4301 Hardscrabble Rd?
Nearby medical facilities include University Specialty Clinics, University Family Medicine, Prisma Health OB/GYN–Hardscrabble, and multiple doctors specializing in women's health.
Are there any convenient gas stations near this McDonald's?
Yes, BP, Circle K, and AM PM Food Mart gas stations are located nearby for your fueling needs.
Does this McDonald's provide free WiFi and mobile offers?
Yes, this McDonald's location offers free WiFi along with mobile ordering and mobile offers for customers.