Brand Certified
McDonald's
3.3(2355 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
399 Killian Road, Columbia, SC
29203, United States
Certified by McDonald's • Feb 22, 2026
(803) 714-7900
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.3
2,355 reviews
5 stars
740
4 stars
499
3 stars
407
2 stars
225
1 star
484
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, particularly during busy hours, with some waiting over 30 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and substitutions without prior communication.
Staff Attitude
Feedback indicated a mix of positive and negative experiences with staff, with some praising friendly service while others reported rudeness and unprofessional behavior.
Food Quality
Several customers noted that food was often served cold or not prepared as requested, leading to dissatisfaction.
Management Issues
There were multiple mentions of poor management practices, including unresponsive staff and lack of organization during busy periods.
- MJMarcus-Jamal JohnsonFeb 13, 20261.0They slow as hell all the time in the morning.
- LSLeslie StensonFeb 9, 20265.0Always fast drive thru lines, friendly employees, and my order is always right!
- JNJasmin NowdenFeb 7, 20264.0One of the better McDonalds in the area. Food is always fresh and Custer service is friendly.
- JWJoshua WestbrookFeb 4, 20261.0*Every* time I have to go to this McDonalds and order a large meal they give me medium fries. Every. Single. Time. Very frustrating.
- WSWilliam SmithJan 29, 20264.0Good staff and convenient location.. orders are always correct and never have been given a issue by any employee here. Unlike others location
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 399 Killian Road, Columbia, SC?
This McDonald's location is open 24 hours a day, 7 days a week.
Does McDonald's offer delivery services?
Yes, McDonald's offers delivery services available 24/7 through their website and app.
Is there a drive-thru available at this McDonald's?
Yes, the McDonald's drive-thru is open 24 hours every day.
What payment options does this McDonald's location accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's using a mobile app?
Yes, you can order using the McDonald's App available on iOS and Android platforms.
What types of services are offered at the McDonald's on Killian Road?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where can I find the full menu for this McDonald's location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What nearby dining options can I explore around this McDonald's?
Nearby dining includes Panera Bread for bakery and cafe options, Suishya Asian Cuisine for Asian food, and Firehouse Subs for sandwiches.
Are there any nearby hotels if I am visiting this McDonald's from out of town?
Yes, the Hampton Inn & Suites Columbia Killian Road is located nearby for accommodations.
What nearby places could I visit before or after dining at McDonald's?
You might want to visit Applebee's Grill + Bar for American dining, or explore coffee shops like Scooter's Coffee and Panera Bread nearby.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
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- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website