Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
2,332 reviews
5 stars
730
4 stars
492
3 stars
407
2 stars
223
1 star
480
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20 minutes for simple orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and special requests not being fulfilled.
Customer Service
While some staff members received praise for their friendliness, numerous complaints were made about rude service and unprofessional behavior.
Food Quality
Several customers noted that food was often cold or not prepared correctly, impacting overall satisfaction.
Management Issues
There were consistent mentions of poor management and lack of effective team coordination, leading to service delays and customer frustration.
- JMJacob MNov 15, 20252.0The manager has a poor attitude and argues with employees in front of customers. This has happened multiple times.
- SSSamuel Bell SrNov 14, 20251.0This McDonald’s service is always super slow
- AMAlex MentionNov 9, 20251.0Everytime I go there I ask for barbecue sauce all the time and they never give me my barbecue sauce
- TCTom CorbettNov 8, 20251.0Has to be worse McDonald's ever. Need shut it down
- APautumn pooleOct 15, 20251.0Every time I go to this location It doesnt matter what line I pick in the drive through. They dont answer and the other line pumps through 5 or 6 cars. So I go around and I get in the other line and they stop taking orders on that side. Make it make sense??
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 399 Killian Road, Columbia, SC?
This McDonald's location is open 24 hours a day, 7 days a week.
Does McDonald's offer delivery services?
Yes, McDonald's offers delivery services available 24/7 through their website and app.
Is there a drive-thru available at this McDonald's?
Yes, the McDonald's drive-thru is open 24 hours every day.
What payment options does this McDonald's location accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's using a mobile app?
Yes, you can order using the McDonald's App available on iOS and Android platforms.
What types of services are offered at the McDonald's on Killian Road?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where can I find the full menu for this McDonald's location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What nearby dining options can I explore around this McDonald's?
Nearby dining includes Panera Bread for bakery and cafe options, Suishya Asian Cuisine for Asian food, and Firehouse Subs for sandwiches.
Are there any nearby hotels if I am visiting this McDonald's from out of town?
Yes, the Hampton Inn & Suites Columbia Killian Road is located nearby for accommodations.
What nearby places could I visit before or after dining at McDonald's?
You might want to visit Applebee's Grill + Bar for American dining, or explore coffee shops like Scooter's Coffee and Panera Bread nearby.