Location.com logo
Brand Certified

McDonald's

3.2
(2347 reviews)

Business Details

434 Gervais St, Columbia, SC
29201, United States
(803) 376-8898
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
434 Gervais St, Columbia, SC
29201, United States

Hours

Reviews

3.2
2,347 reviews
5 stars
713
4 stars
448
3 stars
408
2 stars
206
1 star
572

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Several customers reported issues with food quality, including raw meat, incorrect orders, and cold or stale food.

Cleanliness

Customers frequently mentioned unsanitary conditions, particularly in the bathrooms and dining area.

Staff Attitude

Many reviews noted a lack of professionalism and courtesy from staff, contributing to a negative dining experience.

Operational Issues

Customers experienced problems with order accuracy, availability of menu items, and incorrect business hours.
  • BM
    Brooke Moller
    Feb 15, 2026
    1.0
    This place is an absolute joke. My first time visiting was 2 years ago and I was informed they had NO ranch and NO Hi-C fruit punch. I have since visited 4-5 times in the last year and have been informed of the same thing. Do the shipping trucks skip this location?? This is so inconvenient and if you’re going to be out of the same things each time I come just take them off the menu at this point.
  • JR
    John Rackley
    Feb 10, 2026
    5.0
    One of the best vitits to this brand, great service, friendly staff.👊
  • JN
    Jacqueline Navarro
    Jan 31, 2026
    1.0
    Terrible customer service and attitude. Definitely will NOT be back to this location.
  • JM
    Jacque Morrison
    Jan 27, 2026
    3.0
    Always seem. To. Be out of what you want to order and also their is always a lack of speciality items you want to order because theiraxhines some work for discounts
  • JZ
    Jacob Zoblisein
    Jan 27, 2026
    5.0
    Best one i used to go as a kid between 08ish to 2010 then moved to irmo for school i came back around 2018 for a last time go and it surprisingly held up well the fries were hot as usual and i could go take my little siblings to edventure and stuff even like the mueseum. Man time does fly. Everything but time was well and even then id get my meal in like 5 to 10 minutes. Also if ryan t sees this for a top rated mcdonalds hi ryan. :) by the way google doesnt say it but drive through is what wed use either that or wait to go in and get it. Pluse i ate here multiple times as a cola city baby born and raised so i had breakfeast lunch and dinner.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: