Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and staff not following special requests.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty bathrooms and unclean dining areas.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold or stale food and incorrect preparation.
Wait Times
Customers frequently experienced long wait times in both drive-thru and in-store, leading to frustration.
KM
keven mcdonald
2 days ago
1.0
Yall suck! Every time you forget something and then never puck up the phone! Corporate here i come!
RH
Ricardo Hay
3 days ago
1.0
I stopped because I was having heart burn I had my own cup from another McDonald's location just wanted some water the lady in the lobby wearing a great shirt stopped me with a rude tone told me I could not use my cup that was a McDonald's cup I had to get one of there small cups. Her demeanor was not friendly or welcoming.I chose to throw the cup away and just go by a bottle of water from a store.Then, rather deal with attitude.And I was about to spend money. This mcdonald's is always getting complaints.When is upper management?Gonna do something about it
JW
Janice White
Nov 15, 2025
1.0
If you want good service eat here day time because shift not what it is bad service cold food and no milkshakes
JR
Jeremy Rood
Nov 10, 2025
1.0
Had to wait 30 minutes in drive thru because they locked the doors early for the dining room and then when I got the order the manager cussed at me and then proceeded to run his mouth. For his safety I left to finish my delivery. Very unprofessional
LL
Life be lifeling
Nov 3, 2025
5.0
Went to this location today,.Nov 3 2025 around 6pm. Went thru drive thru was told to pull up to wait for my frappe. Waited awhile so I gone side to see what's taking so long, the manager keshawn was very on point with his staff, and made sure I was satisfied. And explained why the wait was longer than expected and that I should have been informed that they were working on switching out the mocha. Kiddos to him, this store has ran it's course of managers and he's one that would make me want to come back.
What are the regular operating hours of McDonald's at 2911 Two Notch Rd, Columbia, SC?
McDonald's at 2911 Two Notch Rd is open daily from 5:00 AM to 1:00 AM, except from Thursday to Saturday when it is open until 4:00 AM, and Sunday until midnight.
When is the drive-thru service available at this McDonald's location?
Drive-thru service is available Monday to Wednesday from 5:00 AM to 1:00 AM, Thursday to Saturday from 5:00 AM to 4:00 AM, and Sunday from 5:00 AM to midnight.
During what hours can I order delivery from this McDonald's?
Delivery is available every day from 6:00 AM to 12:30 AM.
Does this McDonald's offer contactless delivery and same day delivery?
Yes, this McDonald's offers no contact delivery as well as same day delivery services, along with curbside pickup and regular delivery.
How can I place an order for pickup or delivery from this McDonald's?
You can place an order through the McDonald's App available for iOS and Android, or via their delivery website at https://mcdonalds.order.online/business/-5579.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does McDonald's at 2911 Two Notch Rd have a drive-thru?
Yes, this McDonald's location offers drive-thru service for convenient ordering.
What nearby restaurants can I visit after dining at McDonald's?
Nearby you can visit Culture Restaurant and Bar, which offers dining and bar services, or you can try Burger King if you prefer another fast food option.
Are there any nearby services for car rentals or gas stations for customers visiting McDonald's?
Yes, nearby you will find Marathon Rent A Car for car rentals and Murphy USA for gas and automotive needs, making it convenient for customers who need these services during their visit.
What entertainment or event venues are close to this McDonald's?
The Event Hall LLC, a concert and event venue, is located nearby, providing visitors with options for entertainment before or after visiting McDonald's.