McDonald's

3.3
2207 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2911 Two Notch Rd, Columbia, SC
29204, United States

Hours

Reviews

3.3
2,207 reviews
5 stars
744
4 stars
412
3 stars
375
2 stars
211
1 star
465

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and staff not following special requests.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty bathrooms and unclean dining areas.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold or stale food and incorrect preparation.

Wait Times

Customers frequently experienced long wait times in both drive-thru and in-store, leading to frustration.
  • KM
    keven mcdonald
    2 days ago
    1.0
    Yall suck! Every time you forget something and then never puck up the phone! Corporate here i come!
  • RH
    Ricardo Hay
    3 days ago
    1.0
    I stopped because I was having heart burn I had my own cup from another McDonald's location just wanted some water the lady in the lobby wearing a great shirt stopped me with a rude tone told me I could not use my cup that was a McDonald's cup I had to get one of there small cups. Her demeanor was not friendly or welcoming.I chose to throw the cup away and just go by a bottle of water from a store.Then, rather deal with attitude.And I was about to spend money. This mcdonald's is always getting complaints.When is upper management?Gonna do something about it
  • JW
    Janice White
    Nov 15, 2025
    1.0
    If you want good service eat here day time because shift not what it is bad service cold food and no milkshakes
  • JR
    Jeremy Rood
    Nov 10, 2025
    1.0
    Had to wait 30 minutes in drive thru because they locked the doors early for the dining room and then when I got the order the manager cussed at me and then proceeded to run his mouth. For his safety I left to finish my delivery. Very unprofessional
  • LL
    Life be lifeling
    Nov 3, 2025
    5.0
    Went to this location today,.Nov 3 2025 around 6pm. Went thru drive thru was told to pull up to wait for my frappe. Waited awhile so I gone side to see what's taking so long, the manager keshawn was very on point with his staff, and made sure I was satisfied. And explained why the wait was longer than expected and that I should have been informed that they were working on switching out the mocha. Kiddos to him, this store has ran it's course of managers and he's one that would make me want to come back.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 2911 Two Notch Rd, Columbia, SC?

McDonald's at 2911 Two Notch Rd is open daily from 5:00 AM to 1:00 AM, except from Thursday to Saturday when it is open until 4:00 AM, and Sunday until midnight.

When is the drive-thru service available at this McDonald's location?

Drive-thru service is available Monday to Wednesday from 5:00 AM to 1:00 AM, Thursday to Saturday from 5:00 AM to 4:00 AM, and Sunday from 5:00 AM to midnight.