McDonald's

3.5
2673 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1729 Broad River Rd, Columbia, SC
29210, United States

Hours

Reviews

3.5
2,673 reviews
5 stars
959
4 stars
537
3 stars
501
2 stars
192
1 star
484

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and unprofessional behavior from staff.

Food Quality

Several reviews mentioned issues with food freshness, incorrect items, and unsanitary conditions.

Customer Service

Mixed feedback on customer service; some praised individual employees while many criticized overall staff attitudes and management.

Cleanliness

Multiple customers noted unsanitary conditions in the restaurant and bathrooms.
  • SD
    Sunshine Days
    Jan 2, 2026
    1.0
    People go there for lunch.It's two forty two in the afternoon.You charge me for lettuce, you charge me for extra tartar.Sauce?There's barely a squirt of tartar sauce on there, not even the regular amount.And I paid for extra, I paid for lettuce.There's barely ten or twelve shreds of lettuce on the sandwich.You try to call the business.You can't even get through like mcdonald's.You need to do better
  • DD
    Dee Dee
    Jan 1, 2026
    2.0
    Food is never consistent either sandwich or fries going to be cold or luke warm.
  • AG
    Andrea Gaskins
    Jan 1, 2026
    1.0
    Don't understand why they even have hours. Just say "whenever we feel like it".. I work nights, in food, and have never been able to get food from here. It's amazing the manager still has a job. You can wait in line for 20-30 minutes for them to say they are only taking doordash or Uber. It's absurd to be able to open and close whenever you want. At least serve the people that were waiting and stop new orders.
  • JC
    Jordan Cash
    Dec 17, 2025
    1.0
    Change the hours your open online
  • MM
    Makala
    Dec 9, 2025
    1.0
    It took 35min for them to give us our food and even then they forgot our drinks and fries. And neither burger has onio on them.

Frequently Asked Questions About McDonald's

What are the McDonald's weekday hours for in-store dining and drive-thru?

McDonald's is open from 5:00 AM to 4:00 AM for in-store dining and has drive-thru service from 5:00 AM to 4:00 AM, Monday through Friday.

What delivery services does McDonald's at 1729 Broad River Rd offer?

They offer curbside pickup, delivery, same day delivery, and no-contact delivery services.