McDonald's

3.2
3216 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1024 Elmwood Ave, Columbia, SC
29201, United States

Hours

Reviews

3.2
3,216 reviews
5 stars
966
4 stars
566
3 stars
580
2 stars
311
1 star
793

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely slow service, particularly during night shifts, with long wait times and unresponsive staff.

Food Quality

Many reviews highlighted issues with food quality, including cold or improperly prepared items, and missing components in orders.

Cleanliness

Customers frequently noted unsanitary conditions in the restaurant, including dirty floors and bathrooms.

Customer Service

Several reviews mentioned rude or unhelpful staff, contributing to a negative dining experience.

Safety Concerns

The presence of homeless individuals around the location raised safety concerns for many customers.
  • JG
    Jamie G
    3 days ago
    1.0
    This in particular location, 1024 Elmwood Ave, Columbia, SC, was surrounded by a ton of homeless people. I placed my order through the mobile app - which took forever to complete. I decided to choose curbside pickup, it took forever to receive my order, and then my steak egg McMuffin was absolutely horrendous! The meat tasted old, chewy, and yet broke apart easily. Did not look like steak, was overly cooked, and didn't have any sautéed onions in it like it normally does. The rest of my food was mediocre and the employee that brought out my food was nice, but overall, I will not be returning to this location ever again. I will stick to the St. Andrew's location instead.
  • EE
    Ellen
    5 days ago
    3.0
    As usual forgot to put something in my drive thru bag. Had to go back for it
  • AN
    ABDUL NJ
    Nov 5, 2025
    1.0
    Terrible restaurant. I spent over 2.5 hours waiting on three separate DoorDash orders. Each time, the staff told me “someone else already picked it up, you need to cancel.” I wasn’t the only one—there were three other drivers there being told the exact same thing. They’re clearly lying to drivers and making us cancel orders. Because of this, I got suspended for 3 days, received a violation, and nearly lost my job!!!! Absolutely unacceptable and untrustworthy place!!!
  • LV
    LaKeia Vann
    Nov 2, 2025
    1.0
    This establishment is not 24 hours from 4am to 6am. They’re closed,not serving. Was told they’re cooking the food. This is fast food. It doesn’t take an hour to cook it. Employee walked to the back of the gas station with a tray full of food for the homeless. Elmwood location.
  • PP
    ptcapc
    Nov 1, 2025
    1.0
    Been in fast food line 18 minutes AFTER ordering and moved 2 car lengths. I could have had a sit down meal in this amount of time. Unacceptable. Will never be back to this location. That said gervais street on is just as bad.

Frequently Asked Questions About McDonald's

What are the operating hours for delivery at McDonald's on Elmwood Ave?

Delivery is available from 6:00 AM to 10:30 PM on Mondays and Sundays, and from 6:00 AM to 2:00 AM on Tuesdays through Saturdays.

Is the drive-through at McDonald's on Elmwood Ave open 24 hours?

Yes, the drive-through is open 24 hours every day.