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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported extremely slow service, particularly during night shifts, with long wait times and unresponsive staff.
Food Quality
Many reviews highlighted issues with food quality, including cold or improperly prepared items, and missing components in orders.
Cleanliness
Customers frequently noted unsanitary conditions in the restaurant, including dirty floors and bathrooms.
Customer Service
Several reviews mentioned rude or unhelpful staff, contributing to a negative dining experience.
Safety Concerns
The presence of homeless individuals around the location raised safety concerns for many customers.
JG
Jamie G
3 days ago
1.0
This in particular location, 1024 Elmwood Ave, Columbia, SC, was surrounded by a ton of homeless people. I placed my order through the mobile app - which took forever to complete. I decided to choose curbside pickup, it took forever to receive my order, and then my steak egg McMuffin was absolutely horrendous! The meat tasted old, chewy, and yet broke apart easily. Did not look like steak, was overly cooked, and didn't have any sautéed onions in it like it normally does. The rest of my food was mediocre and the employee that brought out my food was nice, but overall, I will not be returning to this location ever again. I will stick to the St. Andrew's location instead.
EE
Ellen
5 days ago
3.0
As usual forgot to put something in my drive thru bag. Had to go back for it
AN
ABDUL NJ
Nov 5, 2025
1.0
Terrible restaurant. I spent over 2.5 hours waiting on three separate DoorDash orders. Each time, the staff told me “someone else already picked it up, you need to cancel.” I wasn’t the only one—there were three other drivers there being told the exact same thing.
They’re clearly lying to drivers and making us cancel orders. Because of this, I got suspended for 3 days, received a violation, and nearly lost my job!!!! Absolutely unacceptable and untrustworthy place!!!
LV
LaKeia Vann
Nov 2, 2025
1.0
This establishment is not 24 hours from 4am to 6am. They’re closed,not serving. Was told they’re cooking the food. This is fast food. It doesn’t take an hour to cook it. Employee walked to the back of the gas station with a tray full of food for the homeless. Elmwood location.
PP
ptcapc
Nov 1, 2025
1.0
Been in fast food line 18 minutes AFTER ordering and moved 2 car lengths. I could have had a sit down meal in this amount of time. Unacceptable. Will never be back to this location. That said gervais street on is just as bad.
Which payment methods can I use at McDonald's located at 1024 Elmwood Ave?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, or Visa.
Does McDonald's at Elmwood Ave have a drive-through service?
Yes, McDonald's at this location has a drive-through service available.
Where can I get the McDonald's app for mobile ordering?
You can download the McDonald's app from the Apple App Store or Google Play Store via the provided links.
What is the address and contact number for McDonald's on Elmwood Ave?
The address is 1024 Elmwood Ave, Columbia, SC 29201. The main phone number is +1 803-799-9523.
Can you recommend any nearby places to visit before or after dining at McDonald's on Elmwood Ave?
Nearby you can visit Park Salon and Spa for relaxation, or explore the Kadampa Meditation Center South Carolina for a peaceful experience.
Are there gas stations close to McDonald's at 1024 Elmwood Ave?
Yes, nearby gas stations include bp, Exxon, and Big Dan's Car Wash.
How can visitors use nearby transit or services to conveniently reach McDonald's Elmwood Ave location?
While there are no specific transit stations listed nearby, you can use services like CoinFlip Bitcoin ATM for financial needs or visit nearby sandwich shops like Subway as alternative dining options in the area.