McDonald's

3.3
2687 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
100 Clemson Rd, Columbia, SC
29223, United States

Hours

Reviews

3.3
2,687 reviews
5 stars
863
4 stars
500
3 stars
470
2 stars
250
1 star
604

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely long wait times, both in the drive-thru and inside the restaurant, often exceeding 20 minutes.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Staff Attitude

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Cleanliness

Several customers noted unsanitary conditions, particularly in the bathrooms and dining area, with reports of dirty tables and lack of supplies.

Food Quality

While some customers enjoyed their meals, others complained about food being cold, not fresh, or poorly prepared.
  • MS
    Matty Skekel
    6 days ago
    1.0
    Awful service, waited 45 minutes for an order I placed as soon as I arrived. No one even asked once if I was waiting and when I was asked for a refund, was told "it was stolen" which it clearly wasn't as I was standing there the entire time. Waste of time.
  • MM
    Melissa
    Jan 2, 2026
    3.0
    This McDonald's would always get my order right 9 times out of 10 for two years. Now for the last 3 months they have consistently went down with hot fresh food. Come on McDonald's do better. When someone says cook to order learn the order taker to ring it up that way! It was no wait but I would have rather for them to pull me up to get it right.
  • JJ
    J J
    Jan 1, 2026
    4.0
    I went through the drive thru around 2:30am on Dec 30th. Service was fast and the gentleman at the window was friendly and patient with my order. Ordered a lot because my family missed dinner do to us being at CVet all evening.
  • KP
    Kaitlin Powell
    Dec 29, 2025
    1.0
    Had to get a manager involved and still nothing! 30 minutes for food I did a app order for. Canceled it for a refund cause this is BS. Ain’t that hard to throw a sausage on a biscuit…higher pay for what?
  • SH
    Sabrina “Mia” H
    Dec 10, 2025
    1.0
    I only get the mcrib one month or month and a half out the year !!! First when I went to this McDonald's it was only 2 people inside eating and maybe 3 people at drive thru I was ignored for 5 minutes. Then I got my food fries were hot thank God but my mcrib was.......just the patty and line of bbq sauce on it and one pickle!!!!! Come on do better. I knew i should of got it from my side of town !!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 100 Clemson Rd, Columbia, SC?

McDonald's is open daily from 4:30 AM to 3:00 AM.

When is the delivery service available at this McDonald's location?

Delivery is available daily from 6:00 AM to 10:00 PM.