Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, both in the drive-thru and inside the restaurant, with some waiting over 30 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Customer Service
Feedback on staff behavior was mixed; while some praised friendly service, many others reported rude interactions and poor customer care.
Food Quality
There were complaints about food being cold, not fresh, or poorly prepared, alongside some positive remarks about hot and tasty meals.
Cleanliness
Several reviews pointed out unsanitary conditions, particularly in restrooms and dining areas, indicating a need for better maintenance.
MG
Mary Garner
Feb 13, 2026
3.0
I rate them 3 stars for averaging. I don't frequent this particular location a lot, so when I do come here, the service is hit or miss. Just depends on the time of day and who's working.
LW
Lilly Ward
Jan 30, 2026
1.0
This place was chaos. Could not use the bathroom because teenagers were making tik toks. High school kids running around making videos throughout the store. The manager with pink hair was absolutely the rudest person I've ever met who only wanted to associate with high school kids. Asked my my Uber eats order. She cut me off when I asked about my order. Then the manager started cussing about a bus just pulled up. Another employee stated. Lock the door. Nobody was eating in the restaurant that was taken over by about 25 high school kids. Will never go back here before
MW
mike walker
Jan 21, 2026
5.0
Placed a large order
The food was hot and the order was completed without any mistakes it's fast food can't ask for much Moore and the fries were seasoned well not over salty
BS
Bob Snell
Jan 20, 2026
3.0
We ordered on the app and at the time, only breakfast was available. We ordered a McGriddle for my son and when we got to the window, before 11am, we were told our order had been canceled and we had to order lunch. My son loves the McGriddle and was looking forward to eating one. If you serve breakfast until 11am, then serve until then.
MS
Matty Skekel
Jan 6, 2026
1.0
Awful service, waited 45 minutes for an order I placed as soon as I arrived. No one even asked once if I was waiting and when I was asked for a refund, was told "it was stolen" which it clearly wasn't as I was standing there the entire time. Waste of time.