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Jimmy John's

3.9
(246 reviews)

Business Details

131 Harbison Blvd, Columbia, SC
29212, United States
(803) 407-4702

About

Sandwich RestaurantRestaurant Delivery ServiceTake Out RestaurantCatererFast Food RestaurantHome Meal Delivery Service

Location

Jimmy John's
131 Harbison Blvd, Columbia, SC
29212, United States

Hours

Reviews

3.9
246 reviews
5 stars
145
4 stars
32
3 stars
16
2 stars
7
1 star
46

What are people saying?

AI-generated from recent customer reviews

Speed of Service

Many customers expressed frustration with slow service, often waiting excessively long for their orders, which contradicts the brand's 'freaky fast' reputation.

Customer Service

Mixed reviews on customer service; while some praised friendly staff, others reported rude interactions and poor handling of complaints.

Food Quality

Food quality received positive remarks for freshness and taste, but there were complaints about portion sizes and incorrect orders.

Cleanliness

Several customers noted that the store was clean and well-maintained, contributing positively to their experience.

Pricing Issues

Customers felt that prices were high relative to portion sizes and quality, leading to dissatisfaction with value for money.
  • BL
    B L
    Feb 18, 2026
    4.0
    Surprised, usually quick and good. However took a while, no line just employee's were busy behind the line. Not enough help I suppose. Turkey sub wasn't up tp par. Just no taste, potato salad very bland. Don't think I'll keep going here.
  • MH
    Morgan Huth
    Feb 4, 2026
    1.0
    It's almost unbelievable how slow a sandwich shop, whose entire thing used to be "freaky fast", can be. The previous time, I ordered my food and then waited probably 30-40 minutes inside the store for it. For a couple of sandwiches! After I'd been waiting a while, employees started telling everyone who was coming in that they were slammed with orders and it was going to take them a long time to catch up - so most people started turning around and leaving instead of placing an order. Decided to give it another chance today, thinking maybe last time was just an outlier - nope. Ordered a couple sandwiches online for delivery, and they did not even send it out of the store for delivery until 40 minutes(!!!) later (not including actual delivery time). Food was fine/good both times. But absolutely not worth a 40-50+ minute wait. After two excessively slow experiences I'm done - at least with this location. I'd rather slap a piece of Kraft cheese on grocery store bread than wait nearly an hour for a sub sandwich!
  • QB
    Quan Brig
    Dec 12, 2025
    5.0
    Love there services the food was so good I had to eat here two times in one week. It's way better then subway. And Jimmy john is also more health eating so I would definitely eat here again. Thank you Jimmy john. And might I add also much respect to the employer Joshua that took my order. He was very helpful. Thank u to also Joshua
  • RC
    Roy Cohen
    Oct 19, 2025
    5.0
    Friendly and very clean!
  • AA
    Ashley Astrande
    Sep 26, 2025
    4.0
    Ordered a kickin' chicken wrap and not made correctly. Double check your order before leaving. Fresh and friendly staff and clean facility otherwise.

Brand Certified Facts from Jimmy John's

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Certified February 22, 2026Yext Knowledge Graph
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